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GSFCarParts.com Reviews

4.5 Rating 54,855 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
2,499
 Metrics Info
4.5
Based on 54,855 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
C Lee
Verified Buyer
“Good service. Returns are a bit more tricky”
Helpful Report
Posted 8 months ago
P Bowers
Verified Buyer
“Needed part for an MOT and dispatched quick enough but still not received ten days later. May be the fault of using the joke of a courier Evri but GSF offer delivery so it’s part of your service so use a reliable delivery service. I will consider other options next time.”
Helpful Report
Posted 8 months ago
M Alanie
Verified Buyer
“Expensive postage makes it not cost effective compared to locals.”
Helpful Report
Posted 8 months ago
H Omar
Verified Buyer
“باشە تا رادەیەک”
Helpful Report
Posted 9 months ago
Anonymous
Verified Reviewer
“GSF Swindon. My husband came in to buy a leisure battery and one of the staff, possibly called Matt, was very rude and ignorant. Luckily the lad on the desk was much more helpful and even felt the need to apologise for the behaviour of the other guy.”
Helpful Report
Posted 9 months ago
K Mason
Verified Buyer
“I ordered with next day delivery as needed the item urgently. Sadly Evri let the side down by failing to deliver, citing difficulty finding the address which is utter nonsense. Left me no option but to buy elsewhere which was annoying and added stress. However it must be said, GSF customer service responded instantly and intercepted the parcel so that I didn’t have the additional agg of having to return it. A refund was also paired immediately. That was a positive surprise and why I gave 3 stars. Such a shame they chose the notoriously flaky Evri as their delivery partner”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Part received was not car specific and in actual fact universal. Having trouble connecting wires as they all same colour with no instructions. Is a Bosch part though”
Helpful Report
Posted 9 months ago
I Wood
Verified Buyer
“I applied my discount code on my order FOR 15%OFF IT didnt show up so I thought it might be applied to final checkout it didnt so i did not recieve a discount.”
Helpful Report
Posted 9 months ago
J Lingard
Verified Buyer
“Quick delivery and good quality CV Boot of right size and correct rubber material. Clips were quite flimsy (thin in x-section) compared to OEM type and hub nut was in soft material and deformed threads when torqued up. Opted to put the original nut on which torqued up tight without any relaxation. Using the supplied nut would have been a safety concern.”
Helpful Report
Posted 9 months ago
D Leung
Verified Buyer
“Placed order for 2x synergy boost on 25th June, received delivery with only 1 item only. Rang next day to question order situation they said they will send one for Monday, waited till Friday still no delivery so had to ring back to find out what’s going on. Then eventually received the rest of my order 2 weeks later”
Helpful Report
Posted 9 months ago
M Reason
Verified Buyer
“The evri delivery driver who delivered my battery handed it to me sideways despite clearly seeing writing on the box saying to keep upright. Luckily no acid leaked out”
Helpful Report
Posted 9 months ago
W Sutcliffe
Verified Buyer
“never received the discount and no invoice”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“I often search GSF parts online and on several occasions the part is unavailable or out of stock at my local Norwich branch. When I phone GSF Norwich, they tell me that the part is actually in stock in the Norwich branch. I recently used the delivery service for a part and it took 4 days to arrive, I will not use that service again.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Order process was easy and all parts in stock but when the boxes arrived they looked a bit worse for wear. 1 box open and the other one was just holding together. Maybe need a better courier or better tape on the boxes.”
Helpful Report
Posted 10 months ago
D Baker
Verified Buyer
“Supposed to have received my battery the next day week later still no show”
Helpful Report
Posted 10 months ago
R N Richardson
Verified Buyer
“GSF service fine. Only 3* because product made in China. Purchased Brembo brake discs rather than cheaper alternative becuase of the brand's reputation. Horrified to read "Made in China" on the box! OK, they have all the necessary euro safety spec markings and hopefully Brembo closely monitor QA in the Chinese factory but I'm still not convinced. Would not have bought them had GSF declared country of origin on their website. Reluctantly fitted them rather than return for refund as needed to get vehicle moving.”
Helpful Report
Posted 10 months ago
V Chrysostomou
Verified Buyer
“Great parts and reasonable delivery times. Wish they wouldn't hike the prices on parts and then give a 10% discount if you spend over a certain amount.”
Helpful Report
Posted 10 months ago
C GREAVES
Verified Buyer
“Parts were good but could have saved money by buying off amazon”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Battery delivered leaking Local branch would not exchange”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Car battery ordered was just what was needed, sadly, the delivery process was ruonrd by Evri who failed to deliver until two days late”
Helpful Report
Posted 10 months ago
GSFCarParts.com is rated 4.5 based on 54,855 reviews
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