Login
Start Free Trial Are you a business?? Click Here

GSFCarParts.com Reviews

4.5 Rating 54,819 Reviews
88 %
of reviewers recommend GSFCarParts.com
Company Reviews Product Reviews
2,474
 Metrics Info
4.5
Based on 54,819 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read GSFCarParts.com Reviews

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“I ordered my part online and then went to collect in Sharston. The gentleman that served me behaved like it was an inconvenience that I was there! Also when I received the box with my part in, it didn't list my car as one that they fit. I asked the gentleman who served me as I was confused because online it said it fitted my car, I got a shrug and a unwelcome face in response. No offer to help me identify if it was the correct part! Turns out the part was great and a good price, just a shame the experience was spoilt by the guy that served me!”
Helpful Report
Posted 19 hours ago
Anonymous
Verified Buyer
“Guy getting the partners very rude. Short fused and looked at us like we were restarted.”
Helpful Report
Posted 5 days ago
G Banks
Verified Buyer
“Sent my parts to the wrong address and sent me the wrong parts too.”
Helpful Report
Posted 5 days ago
M Wynn
Verified Buyer
“Good product. Great price but let down by non delivery after I had paid £5.99 express delivery. Refund failed.”
Helpful Report
Posted 6 days ago
M Lucas
Verified Buyer
“Supplied a diesel filter but the housing is sealed and the filter did not fit.”
Helpful Report
Posted 1 week ago
A Aslam
Verified Buyer
“No email or text to confirm reservation and some reserved items out of stock”
Helpful Report
Posted 1 week ago
R Bown
Verified Buyer
“Your discounts are a farce, its sign up and get 20%, first time use 10%, prices with a google search are lower that the site. you just reduce your prices 20% and make silly offers to make it look like its cheaper. you have a one time customer now GSF + caviat emptor”
Helpful Report
Posted 1 week ago
G Gearing
Verified Buyer
“The part price was good. It was ordered on line. The website struggled to deal with my address so I had to use the click and collect service. I wanted to pay for it when I ordered it. As I could not I arranged for a friend the pick it up and ring me for the payment details. The person at the counter said it could not be done and I had the go the the branch, pay for it and pick it up myself. I have been in the motor industry for over 50 years and find this very backward.”
Helpful Report
Posted 1 week ago
R Lambert
Verified Buyer
“I am giving this two stars as whilst the prices are good and placing the order and collection was fine the parts were incorrect. As a result on Sunday when I came to replace the oil filter ansd it was the wrong part, GSF were closed so I ended up running around to get the correct one, it cost me over an hour of my time and I had to pay over the top for the replacement. I then wasted more time taking the wrong part back for a refund. If you are going to show parts based on the registration number, you need to make sure they are correct !”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Buying anything from GSF is like bartering in a Turkish baazar . The prices seem to vary from day to day amid a confusion of discounts codes that only partly offset the inflated RRP . Add to that the actual spec of the battery I collected was far below the advertised capacity despite sharing the same label. I was quoted a silly over the counter price for the correct spec before it was reduced to a more realistic but still high level after a challange . The staff are pleasant but they are operating in a business that I don't fully endorse as I want one low price not several limited time offers .”
Helpful Report
Posted 2 weeks ago
A Ingram
Verified Buyer
“Just slow at the counter, given that the parts were pre-ordered wasn't a great experience also one item turned out not to be available. Prices aren't that great either with the recalculated order without the one item, not even sure the web discount was applied Eurospares frankly offer better service and pricing.”
Helpful Report
Posted 2 weeks ago
P Bartholomew
Verified Buyer
“Box had been opened posible a return item.”
Helpful Report
Posted 2 weeks ago
J Winton
Verified Buyer
“Postage was not on time if I knew it was coming through evri would never have ordered it from yourselves”
Helpful Report
Posted 2 weeks ago
D Jones
Verified Buyer
“Order was easy & online advice was accurate. Went into branch to pick up my order & the man behind the counter had very little customer care skills. Almost felt like I was interrupting his conversation with somebody in the office.”
Helpful Report
Posted 2 weeks ago
A Noble
Verified Buyer
“Ordered and payed for the parts only to be told 2 days later they didn't have them. Refunded my money but no further explanation.”
Helpful Report
Posted 2 weeks ago
M Bennett
Verified Buyer
“Ordered part in error,attempted to cancel before dispatch,but heard nothing back from them,now have take a trip to nearest store,which is not easy as I'm unable to drive for 6 weeks,so glad euro car parts are far more contactable and easier to deal with”
Helpful Report
Posted 4 weeks ago
J Maclane
Verified Buyer
“Cheaper substitute but no invoice price adjustment. Ordered on line for collection in store. Arrived at store and one part could not be located although stock records showed it as existing, An alternative brand was substituted, which I was assured was comparable, as it was also "gold". No price adjustment was offered. When I returned home I noticed that the original brand and associated price was on the receipt, and when I checked on line I could see that the substituted part was cheaper. Wasn't worth the time and effort to return to the store to resolve, but not impressed with this dishonest business practice.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Put items in my basket to collect from my local branch so couldn't add the 20% discount code No offer of a discount from the very friendly staff, so won't be coming back anytime soon”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Good store but some of the staff are rude and not very helpful will not be useing this store again”
Helpful Report
Posted 1 month ago
H Toon
Verified Buyer
“Well , gave registration car model still gave wrong brake discs”
Helpful Report
Posted 1 month ago
GSFCarParts.com is rated 4.5 based on 54,819 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request