Gumtree Reviews

Name: Gumtree
Rating: 1.52

1.5 Rating 189 Reviews

13 %

of reviewers recommend Gumtree

Company Reviews

Questions

Metrics

1.5

Based on 189 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Write Your review

Tell us how Gumtree made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gumtree 1 star review on 2nd October 2024

Diane Laird

Gumtree 1 star review on 30th March 2024

Blank

Gumtree 1 star review on 28th March 2023

Anonymous

Gumtree 1 star review on 13th March 2023

Amanda

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute joke. Buyer kept bombarding me with questions that the answers to were written up in the description and each time made an offer of £10 less after I had agreed to the first offer they made. Eventually got cheesed off envisaging all kinds of problems at the payment/ collection stage and messaged him that I would not be selling the item to him. Came back with that this was no way to treat a disabled person ( for real ! ) followed by some choice expletives. To boot he left me with a 1 star review. Have had a couple of transactions that went smoothly but on the whole complete time wasters that never follow when replied to. Searching for another platform to sell odds and sods on.”

Helpful Report

Posted 3 years ago

“Facebook market place is best and advertise as many cars you want for free, and more customers then Gumtree and without scammer call..”

Helpful Report

Posted 3 years ago

“Comprehensive site if you buy or sell. Do your homework if you are selling and follow the guidelines to stay safe All in all a good way to buy and sell, finding the odd bargains”

Helpful Report

Posted 3 years ago

“Rouge traders advertising as private sellers. Reported several times. No action taken.”

Helpful Report

Posted 3 years ago

“Got scammed on gumtree and reported it add still on after a week they are not interested so reported to fraud squad for allowing bank fraud and money laundering BEWARE site is run by idiots”

Helpful Report

Posted 3 years ago

“Do not trust this so called company they a they are rats the ripped me off 3 times for paid ad for £2.99 and once for £8.00 6 months later no advert no refund stay away at all cost”

Helpful Report

Posted 3 years ago

“Absolutely rude, these guys will cancel your add without any notice whatsoever, gumtrees had its day there are other far better services out there like marketplace etc. I recently had my adds wiped from my account had some girl taryn come back and say they were just being checked all should be good but il have to re do my adds again as they had been wiped !! So did my adds again wiped again GO JUMP GUMTREE !!”

Helpful Report

Posted 3 years ago

“Be aware of scams, there is a fraudster on the prowl on Gumtree. I've been defrauded most of the money in my account, have rang the bank. My money has been stolen by someone in Ukraine. I'll be refunded But be aware there is a fraudster on Gumtree.”

Helpful Report

Posted 3 years ago

“Jerky freezy screen when you scroll dowm....too many little ads etc popping up...you go to click on something and the screen moves so you end up clicking on the wrong thing...makes the whole experience sh*t!”

Helpful Report

Posted 3 years ago

“Arrogant customer support. Started account with them to sell my phone and camera just before Christmas to get rid of old items. They removed listings and said: "Upon review of your account, we’ve made the decision that we are not the appropriate advertising platform for you personally or your business model. We do appreciate your understanding and cooperation. I deeply apologize for any inconvenience this has caused you and we thank you in advance for respecting our decision." Gumtree belongs to eBay and PayPal. They are monopolist on the market and you can do nothing with them. Hate all of them. Regards, Taylor 07943208887. P.S. I was using email with RU extension (not gmail one) on a non-google browser with every dodgy tracking blocked. Assume that was the real reason. They want to track you all the time.”

Helpful Report

Posted 3 years ago

“Never loads up sale items always blank this is a ongoing problem Needs someone to rectified this issue”

Helpful Report

Posted 4 years ago

“Want to sell some of your items online? Don't waste your time. I put up an add for a Nintendo switch only for it to be pulled the moment I uploaded it. Why you ask? Well god only knows since they failed to provide a reason apparently an email was sent to me explaining why but that was just a lie.”

Helpful Report

Posted 4 years ago

“Since fees started for selling. It has become obvious that gumtree is dead. I lead for $1.50. I had great success with other free platforms. Will not be using gumtree again”

Helpful Report

Posted 4 years ago

“Third rate customer service provided by this third rate company. They take your money from your bank account and then do not allow you to post your add. You have to constantly chase them up to refund your money. They do not respond to emails and the live chat service they offer is mostly off line. Stay away from this unprofessional company!!!”

Helpful Report

Posted 4 years ago

“Does anyone else find the Gumtree app useless. Can't choose by price. Won't accept searches. Have I just got a bad version?”

Helpful Report

Posted 4 years ago

“I listed an Amazon Tv Firestick for sale and had 14 emails asking "is this still available" but not one of the people had any intention of buying it !”

Helpful Report

Posted 4 years ago

“Too much feedback on peoples' stupidity dealing with scammers etc and not actually reviewing the website! I use it a lot and sell most things but the site has too many issues. I have tried to post an ad this evening and continually getting error messages and it won't post. GT update your site and people only review the workability of the site and not your stupidity to get conned by scammers. If you don't read the safety advice, that's your problem.”

Helpful Report

Posted 4 years ago

“My experience is Lots of time wasters and chancers trying to get vast amounts off. 1 message then nothing else, plus not turning up etc It is a draining waste of time.”

Helpful Report

Posted 4 years ago

“A person who did not buy anything from me left poor feedback claiming that I 'cancelled order' when I offered the item to him though no reply from him. Just a wrong system!!!”

Helpful Report

Posted 4 years ago

“It's was about rental rooms. Had a good response from customer.”

Helpful Report

Posted 4 years ago

Gumtree is rated 1.5 based on 189 reviews