Gumtree Reviews

Name: Gumtree
Rating: 1.52

1.5 Rating 191 Reviews

13 %

of reviewers recommend Gumtree

Company Reviews

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Metrics

1.5

Based on 191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Gumtree 1 star review on 2nd October 2024

Diane Laird

Gumtree 1 star review on 30th March 2024

Blank

Gumtree 1 star review on 28th March 2023

Anonymous

Gumtree 1 star review on 13th March 2023

Amanda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complete waste of time. Had endless time wasters followed by someone who decided its a great place to talk about his boring life. I wouldn’t waste your time on the complete junk site go anywhere else. AVOID!”

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Posted 5 years ago

“got scammed, gumtree support is completely useless, customer service non-existent, this is the trouble with these big companies they think they are above the law and everyone else, disgusting behaviour, will not be using them again, beware they are not trustworthy or reliable for buyers, they take no action against fraudsters or scammers, avoid gumtree at all costs, just read their other appalling reviews on the web”

Helpful Report

Posted 5 years ago

“I had a “lady” try to scam me yesterday, asked for my address and PayPal password, sent me emails saying that she had made a payment for £250 and PayPal had confirmed and emailed me. (item was£40 ) apparently I had to transfer £200 back to the company before the transaction could go through???!!!!! I did receive a fake email from “PayPal “ also stating this !!!! I told her that I was reporting her and have done so , please be careful as she was very good with her emails and sounded genuine. I am now getting hundreds of strange emails ( not opening) even from people I have not had contact with for over ten years, so I have also now got numerous virus attempts. I also have one star and a poor review ( not sold anything or had any interest in anything other than that scammer , so must be her) NOT WORTH IT - BE AWARE !!!!! I will be deleting my account this evening. Her name is Lorraine wheel.”

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Posted 5 years ago

“This site is full of time wasters”

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Posted 5 years ago

“This site is full of time wasters”

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Posted 5 years ago

“All I wanted to do was give away a printer (Epson 7620 all inked up), well it was actually £10 just to cover the cost of the Gumtree advert. I 'sold' it and I was told th epayment had been made via my PayPal account and I should send my address. Now I'm no dummy and I have been on the internet since day one and I have seen every scam! No payment arrived so no address for collection of course. Other contacts wanted to know if it came in the box - obviously a trader. Who would ask otherwise? It just seemed that everyone wanted a cheap printer to put back on Ebay! What happened to the local people doing business that their TV advert shows? Nice people buying bicycles from each other. No, it seems it is full of traders and scammers and I would never use Gumtree again! It's telling that 74.29% of reviews on here are for one star - be warned.”

Helpful Report

Posted 5 years ago

“I am writing about British seller Henley-Homes. I contacted him regarding a macbook he is selling and gave my phone number. He whatsapped me and even left his voice recording and suggested to send the laptop to me with a courier and to send an invoice to my company. I gave him my company details and he disappeared. He doesn't reply to whatsapp messages and his phone is not available. I think rjis seller is a scum. Be careful with him or better investigate him before buying anything from him.”

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Posted 5 years ago

“don't even deserve one star”

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Posted 5 years ago

“As soon as I included my number on the add I received about 10-15 spam calls a day. Once I deleted the number of my add, the add has been removed. Gumtree team admitted it had been removed by mistake and reinstated it only to remove it 2 days later. I received no email with explanation why, even though the website said an email will follow to explain. I tried several times to have an online chat with them but after checking my details they were just disconcerting. Eventually spoke to a really nice girl who kindly told me my account has been blocked and they won't change the decision. She could not give me the reason why as their policy is to give little or no explanation but at least she had "balls" to tell me this. Overall, I'm very happy I only posted a free add and did not spend a penny with them. Would not recommend as they do not follow the GDPR and give you phone number and email address out to scammers and have no decency to even inform you why they are blocking you account. It's like they pick and chose who can advert. If someone told me this I wouldn't believe as they are so well known and I thought they must be a good company but they are not. Will never even try to use them again and I will make sure that this message gets to all my friends as well. Gumtree shame on you and the way you treat people!”

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Posted 5 years ago

“I paid for one advert on Saturday and they have taken payment for it. However, the ad has not yet appeared live because they've 'Removed' it. They have NOT told me why its been 'Removed' - I've had had no email or any contact at all from them, despite my two messages to them. So, I posted an additional 'free' version of the advert the next day. That too has been 'Removed' before going live! Again have heard nothing from Gumtree, despite my message to them. Here we are two days later and still nothing from Gumtree. They are joke and I will not use them again.”

Helpful Report

Posted 5 years ago

“will not use ever again to make a sale. paid over £20 now to advertise but there really is no point they don't even attempt to sell it for you... use a different website they do not respond to emails and its just full of pikeys”

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Posted 5 years ago

“Updated site really bad, look elsewhere now”

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Posted 5 years ago

“Think before posting your number on Gumtree. Within 2 minutes of my posting my ad, I was flooded with spam calls.”

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Posted 5 years ago

“Deleted my sublet ad without informing me or even telling me why.”

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Posted 5 years ago

“Owned a motorbike for ten years decided to sell on gumtree was stolen within 24 hours after I put add up 👎”

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Posted 5 years ago

“Absolutely terrible would give zero stars. Can't even put an add up without getting removed straight away.”

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Posted 5 years ago

“I have been using gumtree for some time now and found it very user friendly but now they have made a complete and utter mess of it.The new version of the website is all over the place and if you're looking for something that isn't on their list good luck with trying to find it I have stopped using gumtree and have found numerous sites offering a range of products that is equal and some better without all the hassel and the frustration that gumtree offer”

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Posted 5 years ago

“Ads removed immediately with no explanation no email no nothing been happening for weeks I am a good community gumtree user too”

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Posted 5 years ago

“Well well well, gumtree has now been removed from my apps, another company thats now starting to. Charge 2.99 a add what a money grabbing company 3 months ago you was sending post out asking for donations to. Help support the site now to charge customers, i give alot of my stuff away for free on gumtree no way am i posting free items and being charged 2.99 per add off To preloved for me one off charge free for the year gumtree you should. Be ashamed of. Yourself once a great company now just a. Company waiting to crash and become in alot of debt *****stay away ****”

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Posted 5 years ago

“refuses to issue refunds to victims of sexual harassment via their advertising platform. Can you think of more reprehensible practises?”

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Posted 6 years ago

Gumtree is rated 1.5 based on 191 reviews