“Agree with all reviews on here and also trust pilot. DO NOT USE !!! Apalling customer service , orders are not dispatched. Lots of unhappy customers who have no Xmas presents to give.”
“Ordered a present for someone for christmas off gym king it was 17 days ago since i ordered payed €10 for delivery and i thought since i payed €10 be here quick enough i emailed and was told that it was dispatched yesterday but they gave me a refund today if it was dispatched why refund me the money and i could not track my item got no updates if your thinking of ordering off gym king don’t it’s too much hassle and you probably won’t get your items”
“I wish i could leave 0 stars this company are an absolutel joke ordered £350 worth of items on November 6th after dozens of emails finally somebody bothered to email me back stating my order has been lost from their warehouse .
Following on from this after weeks and weeks and sending dozens more emails without response. I finally get another most of my order is now out of stock so would i like a refund. Immediately responded and now you guessed it no response or refund or items. I would never order from Gymking again its seems like many people having same problem which leads me to believe this company is scamming a lot of people out of money at this expensive time of year. Not convinced I'll get a refund so no alternative than to contact credit card company to retrieve my money thankfully i didnt pay them any other way . AVOID THIS COMPANY”
“Avoid avoid avoid. They do not have any form of customer service. Unable to manage volumes during busy periods. 13 days since order, no update, no response to 3 emails, no response to enquiry form, either very under resourced to deal with Customer service /aftersales issues or not interested in supporting customers after sale has been made.”
“Absolute cowboy company and I am in the process of reporting them to Trading Standards.
Took my money more than a week ago and I have heard absolutely nothing from them about my order even being dispatched let alone delivery date! Emailed them in several occasions and heard nothing back.
Quick to take your money but not quick to provide the items. Very bad customer service, no contact number to call as they don’t even have a call centre. Stay clear of them”
“They are useless even when sales period that they will be busier and should get better. They not just that but TERRIBLE TERRIBLE CUSTOMER SERVICE as they don't get back to their customers ! There is no phone number to ring because of the amount of complaints they would get and yet nobody is brave enough to get back to you. I am still waiting for my package after 3 weeks of purchasing and I don't know if I am going to get it at all
AVOID THIS COMPANY AT ALL COSTS”
“Terrible customer service
iv emailed them numerous times with no reply the phone number just says there busy due to black friday sale and cuts off placed my order well over 10 days ago and still have t received it even though i let them know i need it for my holiday next week
iv used this company loads of times before but will not be using them again !!!”
“Wouldn't even give them one star. Placed an order at the beginning of November have friends who ordered after me and they have received theirs. Have emailed them on numerous occasions and messaged them on social media. Have not received any response. Complete joke. Especially after spending so much money. Never ordering from them ever again!!!”
“Iv bin waiting for my order 2 weeks iv bin in touch with customers services and thay sed my order will be here this week but that was last week now I had an email from them to say it will be here last Friday but yet agen thay have just lied to me as I will show you”
“Bought Poly Ombre Navy/Teal men's t-shirt. After 2 washings chest emblem peeled off. Tried to contact customer service via email and no reply. Do not recommend.”
“Terrible quality clothing, all gym king logos start to peel after first wash. Have order a lot of items Christmas and they are all poor quality, Will never order again.”
