Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.42

4.4 Rating 1,625 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

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“Fast delivery! Best products, thank you”

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Posted 1 month ago

“good quality fast shipping”

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Posted 1 month ago

“The product was depicted correctly on the website, ordering was easy, and the goods turned up promptly and in good condition: What more could one ask?”

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Posted 1 month ago

“Excellent service, fast delivery and the bars and grips are something else. Just out of this world. No regrets. Will be buying again for sure”

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Posted 1 month ago

“Great service, amazing product”

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Posted 2 months ago

“Very happy with GymDirect , quick postage , well packaged , product works great . will be a return customer .”

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Posted 2 months ago

“Kick shield was a great price. Delivery was within a week. Will use them again.”

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Posted 2 months ago

“Great products at a great price! I appreciated the communication throughout the whole process and delivery was fast!”

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Posted 2 months ago

“Fast delivery, product was as described.”

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Posted 2 months ago

“Quick service, good quality product”

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Posted 2 months ago

“Order was sent and arrived quickly. Everything was exactly as expected - which is great. After many orders I have not been disappointed by GD yet, which is quite different to some other gym equipment sellers.”

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Posted 2 months ago

“The team at Gym Direct are solid. Had a slight hiccup with the delivery however it was swiftly resolved. Integrity in spades, very reassuring. Cheers Kurt”

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Posted 2 months ago

“After a conversation i asked for the weights to be delivered to my home but they still sent them to my work. They also only deliver 1x 12.5 kg dumbell not 2”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Very good.”

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Posted 2 months ago

“The best gear at the best price. Well built equipment, and prompty delivered with no hassles, that will last you for years, paying for itself many times over. Work out in your own sanctuary, and never go to a commercial gym ever again!”

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Posted 2 months ago

“Good product, Good price, Great communication and service. Thank you”

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Posted 2 months ago

“Excellent Thank you!”

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Posted 2 months ago

“Very helpful staff and super high quality mat”

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Posted 2 months ago

“Initial customer service great. Wonderful interaction. Then nothing for weeks. Only being spammed promo emails daily. Then my chasing up progress gets a waved off. Then I have to get shitty 2 weeks after and only THEN after every excuse in the book suddenly its on a truck next day. THEN it sits with the courier for another day because you stipulate they must ring us first. But you don't give them a number. And you don't answer them when they call. I'm curious how do you think you went. Is this just a daily thing for you and the norm? I was so looking forward to ordering the rest of the gym equipment to kit out our garage gym but how could I possibly go through you guys again knowing how the Initial purchase went? It really cheapened the first interaction and the excitement of it all. The dumbells are good though. So well done on that.”

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Posted 2 months ago

Gym Direct is rated 4.4 based on 1,625 reviews