Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,667 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 28th March 2025

132

Anonymous

Anonymous // 01/01/2019

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“I still don’t have every piece of my order…and have no idea when or if the rest are coming”

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Posted 3 months ago

“Easy to deal with”

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Posted 3 months ago

“A delivery sub-contractor made a bad experience with this purchase, but thanks to Gym Direct and Rachael from the marketing team they were able to resolve the issue. I now have my equipment delivered in time for Xmas.”

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Posted 3 months ago

“Great customer service and experimec. Everyone is more then happy to take time out of there day to help! Great quality products. Comes quite fast aswell :)”

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Posted 3 months ago

“Really happy with thw quality of the gym attachments I purchased and shipping price was very good”

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Posted 3 months ago

“Outstanding service and products”

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Posted 4 months ago

“Try quick delivery”

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Posted 4 months ago

“I can t review as my item was delivered damaged and i've been waiting over 10 days for a responce.”

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Posted 4 months ago

“Quick delivery excellent quality”

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Posted 4 months ago

“Quick delivery good product”

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Posted 4 months ago

“Bought a couple of hand weights for my son for Christmas. I could not lift them inside so he has them early! They are great quality. Ordering and delivery was very efficient and overall experience was very positive. Thank you.”

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Posted 4 months ago

“Well priced products & excellent service”

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Posted 4 months ago

“Very impressive service”

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Posted 4 months ago

“Purchased a bench press with leg curl attachment online. It was a quick and easy transaction, the item was competitively priced and of surprisingly goid quality that exceeded my expectations. It arrived very quickly, it had great tracking provided and was very well packaged. I couldn't be happier with the purchase experience”

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Posted 4 months ago

“Good quality at affordable prices”

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Posted 4 months ago

“Amazing customer service and product was sent really quickly. Very happy”

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Posted 4 months ago

“Quality products on good price. Had a great experience shopping online at Gym Direct.”

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Posted 4 months ago

“I have the muscle motion barbell holder and am very happy with it The leg extension not so much Padding on the shin when extending to thin a little bit more spent on design would have gome a long way Also should be adjustable I'm 6 foot which is pretty average and it doesn't align properly Not overly happy to be honest I realise it's for home use but still could and should be better for money spent”

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Posted 4 months ago

“The service was excellent but the instructions were obscure and we need to download the manual for the computer use”

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Posted 4 months ago

“Super quick delivery and best price going round! Great communication too.”

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Posted 4 months ago

Gym Direct is rated 4.4 based on 1,667 reviews