Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,670 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,670 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the Foldable Adjustable Bench best bench for apartments, easy to use and solid as. So happy with it, not payed to say this.”

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Posted 1 year ago

“Great products, great prices and fast delivery.”

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Posted 1 year ago

“As usual, so reliable and my go to online store for a great price. Yeah Buddy!!!”

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Posted 1 year ago

“Great product, good communication from GymnDirect”

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Posted 1 year ago

“Exactly what my muscles needed!”

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Posted 1 year ago

“Hey your products are amazing and service is great. But im still waiting on one more product from yous, just wondering when will that be coming?”

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Posted 1 year ago

“Good quality at a decent price”

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Posted 1 year ago

“Fantastic customer service. They figured out that the delivery issue was with my address (which I entered incorrectly) and corrected the situation, after 5 delivery attempts. I'm very appreciative of how they went the extra step to ensure that I got my order. Thanks!”

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Posted 1 year ago

“The price was very good and the dumbbells were delivered within 24 hours of purchase.”

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Posted 1 year ago

We're thrilled to hear about your positive experience with the pricing and speedy delivery of your dumbbells! Ensuring our customers receive great value and prompt service is something we strive for every day. Thank you for choosing us and for taking the time to share your feedback. We hope you enjoy your new fitness gear!

Posted 1 year ago

“Found this company on-line after another company lost my order; they were so helpful and friendly, ordered my item Tuesday before Christmas and they had it delivered by the Friday! Would definitely use them for all our gym equipment going forward!”

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Posted 1 year ago

We are thrilled to hear that you found us after a disappointing experience with another company and that we were able to provide you with exceptional service. We pride ourselves on being helpful and friendly, and we are delighted that we could assist you in finding your desired gym equipment. Thank you once again for your positive review!

Posted 1 year ago

“Very quick delivery and service.”

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Posted 1 year ago

Thank you for your positive feedback on our delivery and service speed! We're delighted to know that we were able to meet your expectations with our quick turnaround. Your satisfaction is our top priority, and hearing that we've achieved it is truly rewarding. We look forward to serving you again in the future! #GDTeam

Posted 1 year ago

“Gym Direct has always been on my list of home gym suppliers to research when I am in the market for new equipment. I just bought the FT1006 and after a couple of questions I had that were answered very quickly, I went through with the sale and was well looked after during the entire sales process. Worth mentioning I bought this only a week before Christmas and received it within days!! very pleased with the delivery and the delivery cost, especially as I am up the Central Coast. Overall experience with Gym Direct and put them up the top of the list of any purchases for my home gym going forward, they have the range and the stock is replenished in a reasonable time frame.”

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Posted 1 year ago

Thank you for sharing your positive experience with Gym Direct, especially with your recent FT1006 purchase. We're delighted to hear about the quick and efficient response to your queries, the smooth sales process, and the speedy delivery, even just before Christmas. It's great to know we've earned a top spot on your list for future home gym equipment needs. We look forward to continuing to provide you with a wide range of quality products and excellent service. #GDTeam

Posted 1 year ago

“Fantastic product and very speedy delivery. Great information flow from order to delivery. You may want to put a sticker on the box with weight to keep delivery staff aware of heavy content 😊”

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Posted 1 year ago

Thank you so much for your 5-star rating of Gym Direct! We really appreciate your kind words and are delighted to hear that you had a fantastic experience with us. We're also thrilled to know that our product met your expectations and that our delivery service was fast and efficient. We're grateful for your support and look forward to serving you again in the future! Best regards, #GDTeam

Posted 1 year ago

“Awesome quality and a great addition to my home gym”

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Posted 1 year ago

Thank you so much for your incredible 5-star review of Gym Direct! We truly value your feedback and are thrilled to hear that you are satisfied with our products. We are equally delighted to know that our gym equipment has brought awesome quality and served as a great addition to your home gym. It's customers like you who motivate us to continue providing the best fitness solutions. Stay fit and keep enjoying your workouts! Best regards, #GDTeam

Posted 1 year ago

“Thank you for keeping me updated with the progress.”

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Posted 1 year ago

Thank you so much for giving Gym Direct a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your feedback means the world to us, and it motivates us to continue delivering exceptional service to all our valued customers. #GDTeam

Posted 1 year ago

“Great product and good price”

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Posted 1 year ago

Thank you so much for taking the time to give Gym Direct a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you found our product to be great, and our price to be good. Your satisfaction means everything to us, and we look forward to serving you again in the future. Thank you again for choosing Gym Direct!

Posted 1 year ago

“Great service. Great price! Good quality”

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Posted 1 year ago

Thank you so much for taking the time to give Gym Direct a 5-star rating! We truly appreciate it. We are thrilled to hear that you found our service great, our prices reasonable, and our products of good quality. It's customers like you who motivate us to keep providing the best possible experience for all our valued clients. #GDTeam

Posted 1 year ago

“Very quick dispatch, all items in good condition and exactly as described.”

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Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Gym Direct! We truly appreciate your kind words and are thrilled to hear that our service met your expectations. Moreover, we are glad that you found our dispatch process to be very quick and efficient. Our team works tirelessly to ensure a prompt delivery of our products, so it's great to know that it made a positive impact on your experience. #GDTeam

Posted 1 year ago

“All good fast response, great product. Needs to email a proper tax invoice would be good”

Gym Direct 5 star review on 22nd December 2023

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Posted 1 year ago

Thank you so much, Paul, for taking the time to give Gym Direct a 5-star rating! We sincerely appreciate your positive feedback and we're thrilled that you had a great experience with us.We also want to assure you that we take customer satisfaction very seriously. Thank you for bringing up the issue of the tax invoice. We apologize for any inconvenience caused and rest assured that we will address this promptly. Our team will be in touch with you shortly via email to provide you with the proper tax invoice you requested. Once again, thank you for choosing Gym Direct and for your kind words. We value your support and look forward to serving you again in the future. #GDTeam

Posted 1 year ago

“Gear showed up very quickly. Quality is as expected. Good experience all round Thanks”

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Posted 1 year ago

hank you so much for your outstanding 5-star rating of Gym Direct! We truly appreciate your support and feedback. We are thrilled to hear that the gear you ordered arrived swiftly and met your expectations in terms of quality. We are committed to providing a top-notch experience for all our customers, and it brings us great joy to know that you had a positive experience with us. Thank you again for choosing Gym Direct as your fitness equipment provider. We look forward to serving you in the future! #GDTeam

Posted 1 year ago

Gym Direct is rated 4.4 based on 1,670 reviews