Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,604 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 21st November 2024

127

Anonymous

Anonymous // 01/01/2019

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“Delivered within 2 business days. Exactly what I wanted. Affordable. I was worried when I read the reviews where people said there were problems with their deliveries and the customer service reps were unhelpful. However, my concerns were seemingly unwarranted and I didn't have any trouble at all! Super happy.”

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Posted 1 year ago

“Very happy with service and quality”

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Posted 1 year ago

“Great experience dealing with Gym Direct, items arrived in Melbourne within 2 days and when I had questions I got super quick replies. Products were great as well, really nice quality. Will definitely buy from Gym direct again”

Gym Direct 5 star review on 23rd July 2023

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Posted 1 year ago

“Always good deliveries qukck”

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Posted 1 year ago

Thank you so much for the amazing 5 star review of Gym Direct Anne! We really appreciate your loyalty as a customer. We are so glad that you have always experienced good deliveries and quick arrival times. - GD

Posted 1 year ago

“Very quick response time to queries, friendly staff, and great quality affordable products. I highly recommend Gyms Direct.”

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Posted 1 year ago

Thank you, Roxan, for the fantastic 5 star rating! We're so proud to hear your experience with us was top notch! We really appreciate your kind words - very quick response time to queries, friendly staff, and great quality affordable products. It warms our hearts to know that you highly recommend Gyms Direct. Thank you for choosing us! - GD

Posted 1 year ago

“Very fast dispatch and delivery. Items were exactly as shown”

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Posted 1 year ago

Dear Jennifer, Thank you so much for your 5 star review of Gym Direct. We are so pleased to hear that you were happy with your order, and that you found the dispatch and delivery to be fast and accurate. We hope you enjoy your products and continue to shop with us in the future. - GD

Posted 1 year ago

“So easy to deal with !”

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Posted 1 year ago

Thank you so much, Kirk, for giving us a 5-star rating! We really appreciate the feedback and are glad you found the transaction process with us as "so easy to deal with!". We are so grateful to have you as a loyal customer and thank you for the continued support! - GD

Posted 1 year ago

“Very fast shipping! Very good quality gloves to!”

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Posted 1 year ago

Thank you so much for the 5 star rating, Danny! We're glad to hear that you were satisfied with the speed of delivery and the quality of our gym gloves. We appreciate the feedback very much! - GD

Posted 1 year ago

“Purchased 7 pairs of dumbells (3-9kg) for use in our clinical pilates room. Order placed on Wednesday 12th July, they were shipped the next day and arrived on the Friday! Very quick delivery and easy to navigate the website (sale prices were a very welcome plus too!). Will likely order again in future!”

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Posted 1 year ago

Thank you so much for your 4 star rating of Gym Direct! We are so pleased that you had such a pleasant shopping experience with us, from finding good deals to receiving your order just two days after. We really appreciate that you chose to shop with us and will definitely use us again in the future. We are glad to know that our customers are feeling the rewards of being a loyal customer. Thanks again! - GD

Posted 1 year ago

“Super quick delivery. Great product”

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Posted 1 year ago

Thanks so much, Sheenal, for the 5 star rating of Gym Direct! We're so glad to hear that you had a great experience with our super quick delivery and great product. It means a lot to us! - GD

Posted 1 year ago

“Despite initial concerns about mixed reviews, I took the leap and couldn't be happier with my purchase! The delivery of my order took around 3 weeks, which I found acceptable considering the number of items I had ordered. The product quality exceeded my expectations, especially given the affordable price point. I am extremely satisfied with my purchase! One thing worth noting is that not all the weights I initially wanted were in stock. However, they offered me alternative options that worked perfectly for my needs”

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Posted 1 year ago

“The correspondence is superb! Thank you for keeping me up to date with delivery times and stock issues. Service is excellent and order received quickly and efficiently. Many Thanks”

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Posted 1 year ago

Thank you so much for the 5 star rating, Nick! We really appreciate your loyalty as a customer. The correspondence is superb! Thank you for keeping me up to date with delivery times and stock issues. Service is excellent and order received quickly and efficiently. Many Thanks! - GD

Posted 1 year ago

“Very easy to order and delivery was spot on with the parcel estimate, they also rang before shipping just to check my address. Extremely pleased”

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Posted 1 year ago

Thank you so much Dale for your 5 star rating of Gym Direct! We really appreciate the positive feedback and are so glad that you were satisfied with the service you received. It means a lot to us that your order and delivery experience was smooth, and that you received your parcel estimate with ease. We are pleased to have been able to double check your address and provide you with an even better service. Thank you again! - GD

Posted 1 year ago

“All items were in stock. Easy pick up from Taren Point shop.”

Gym Direct 5 star review on 8th July 2023

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Posted 1 year ago

Thank you Mariia for your fantastic 5 star rating of Gym Direct! We're happy to hear that all items were in stock and easy to pick up from our Taren Point shop. We really appreciate your feedback! - GD

Posted 1 year ago

“Great communication. Great pricing. Awesome to deal with!!”

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Posted 1 year ago

Thank you so much Matt for your 5 star rating of Gym Direct! We are so pleased that our great communication, great pricing, and being awesome to deal with made you a repeat customer. We appreciate it! - GD

Posted 1 year ago

“Easy to deal with and every transaction is super fast. As someone who wants my product asap Iove the fact that I have the option to collect from their warehouse (which is around the corner from my work) and if in stock I can pick up most products same day :)”

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Posted 1 year ago

Thank you so much for your 5-star rating, Basil! We truly appreciate your loyalty. It's great to hear that you have had such a positive experience with us, especially that your transactions are super fast. Collecting your product from our warehouse must be so convenient for you and we are thrilled that you have been able to pick up most of your products that same day! We look forward to being of service to you again in the future. -GD

Posted 1 year ago

“Everything is great”

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Posted 1 year ago

Thank you so much Kane for giving Gym Direct a 5-star rating! We are delighted to hear that everything is great for you and that you have enjoyed being a returning customer. Your positive feedback means the world to us! -GD

Posted 1 year ago

“Quick and efficient!”

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Posted 1 year ago

Thank you so much for rating Gym Direct at 5 stars! We really appreciate it. We're glad that you found the process quick and efficient too. We'll keep working hard to give a great service. Thanks again! - GD

Posted 1 year ago

“Amazing product! Good quality Came on time”

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Posted 1 year ago

Thank you so much for your 5 star rating of Gym Direct! We are delighted to hear that the product was amazing and that you were satisfied with its quality and timely delivery. We will continue to strive for excellence in our products and services. - GD

Posted 1 year ago

“Thank you heaps. Great site to pick from excellent shipping times also. Definitely deal with again.”

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Posted 1 year ago

Thank you so much, David, for your awesome five-star rating of Gym Direct. We really appreciate your support! We're thrilled that you had a good experience with us, from the huge selection of products to the speedy shipping times. We look forward to doing business with you again in the future! - GD

Posted 1 year ago

Gym Direct is rated 4.4 based on 1,604 reviews