Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,676 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

Gym Direct 5 star review on 28th March 2025

Andrew Wal****

141

Anonymous

Anonymous // 01/01/2019

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“Equipment very good but very slow shipping.”

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Posted 2 years ago

“Equipment is great, delivery was fast, service was awesome.”

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Posted 2 years ago

“Gym Direct are super quick at delivering my gym equipment, quicker than other online gym stores! Thanks Gym Direct 👍👏”

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Posted 2 years ago

Thank you for your review of our bumper plates, Eva! We're so glad to hear that you're enjoying them. They are a great addition to any home gym! Thank you for choosing Gym Direct and we hope to see you again soon.

Posted 2 years ago

“Good pricing, good communication and fast delivery , very happy with the service.”

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Posted 2 years ago

Thank you for your positive review of our services, Kane. We're happy to hear that you've had a positive experience and that we were able to meet your needs quickly and efficiently. It is feedback like this that helps us continue striving to be the best in our industry. If there is anything further we can do to assist you in the future, please don't hesitate to let us know.

Posted 2 years ago

“Great service, showroom and pick up from warehouse. And good products are just a bonus!”

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Posted 2 years ago

Hi Gus, thanks for your kind words! We're glad you're happy with our service. :)

Posted 2 years ago

“Items were delivered as described. Good product. Well packaged”

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Posted 2 years ago

Thank you for your purchase of our home gym equipment Paul! We're glad to hear that you're happy with the product and that it was well-packaged. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“Happy with my purchase! arrived in just a few days and was exactly what I expected. Thank you”

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Posted 2 years ago

Thank you for your review, Lisa. We're glad to hear that you're happy with the product and that it was well-packaged. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“Great product and fair price. Delivery was easy and communication as well! -Morgan Grappling Dummy.”

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Posted 2 years ago

Thank you for choosing Gym Direct, Carlos. We're glad to hear that you're happy with your purchase and that the delivery process and communication went smoothly. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“Great products, prices and service- made an order online and it was ready to collect within one working day. The staff at the warehouse in Taren Point were super friendly and even loaded the boxes in my car, great experience and looking forward to ordering more equipment for the home gym set up soon. Cheers!”

Gym Direct 5 star review on 5th June 2022

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Posted 2 years ago

Hi Joshua, thanks for your review and kind words. We're glad to hear you had a wonderful experience with us and that you're looking forward to ordering more equipment from us in the future! Thanks again for choosing to shop with us, we deeply appreciate it.

Posted 2 years ago

“Great price, efficiently processed and delivered as expected. I will be buying from Gym Direct again.”

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Posted 2 years ago

Thank you for your review, Jenny! We're glad to hear that you're happy with your purchase and that the delivery process went smoothly. We appreciate your kind words about our communication, and we're happy to know that you'll be coming back to us in the future. Thank you for choosing Gym Direct!

Posted 2 years ago

“Great quality product - gym director kept me informed on the progress of my order and came within a few working days. Thanks guys”

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Posted 2 years ago

Thank you for choosing Gym Direct, Maru. We're glad you love our 35kg barbell! Our products are made with the highest quality materials and construction to ensure a great experience for our customers. Thanks again for choosing Gym Direct!

Posted 2 years ago

“Very durable bench”

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Posted 2 years ago

“Dealing with Gym direct we found the staff to be professional, supportive and useful. From the time of the phone inquiry, everything was clear. The price was good compared to other places, delivery right on time and the technician who installed the equipment was very good. Thank you the whole team and I am sure you will hear from us again.”

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Posted 2 years ago

“Great prompt service”

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Posted 2 years ago

“messages of delivery date were terrific and delivery was on time and product is great would recommend”

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Posted 2 years ago

“Order was on time with tracking,I did get a message saying sorry your order will now take up to 14 days which was not the case it took 6 days”

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Posted 2 years ago

“Great fast turnaround times and service to get the equipment”

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Posted 2 years ago

“Good quality, fast service and when their dispatch noticed a discrepancy with my order (I’d ordered standard plates by accident and not Olympic ones to go with my Olympic bar) they rang me and corrected my order Faultless, the whole process”

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Posted 2 years ago

“Fast, easy, arrived as promised”

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Posted 2 years ago

“Easy to order online. Kept updated on a delivery date and very happy with the purchase”

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Posted 2 years ago

Gym Direct is rated 4.4 based on 1,676 reviews