Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,642 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 8th February 2025

133

Anonymous

Anonymous // 01/01/2019

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“Order came quickly , good quality, excellent customer service. Very happy”

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Posted 4 years ago

“Excellent service and quality of product. Will definitely be shopping here again”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Good equipment well recommended”

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Posted 4 years ago

“Equipment delivered on time and at a reasonable price and quality”

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Posted 4 years ago

“Love purchasing from you guys!!”

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Posted 4 years ago

“Great website, fast delivery, perfect products. Thank you!”

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Posted 4 years ago

“Very happy and satisfied with my purchase. Came in a timely fashion and at a pretty affordable price. Will definitely buy from them again in the future.”

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Posted 4 years ago

“It’s great to be able to talk to real people over the phone and visit the showroom. I’d suggest some post-sale two-way chat, esp. after buying expensive gym equipment. I.e. treadmill.”

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Posted 4 years ago

“Great prices, quality and fast postage. Very happy”

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Posted 4 years ago

“Plates are good quality. They fit my standard bar and have so far held up do my deadlift sessions. Would purchase again If I could lift more weight.”

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Posted 4 years ago

“Quick dispatch, quick delivery, great product at a very good price!!”

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Posted 4 years ago

“Fantastic customer service. Chris is always a great help. Good range of products with excellent prices.”

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Posted 4 years ago

“Fast and quick to ship! No hassle and good customer service”

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Posted 4 years ago

“Fast delivery and great communication.”

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Posted 4 years ago

“Let me know when my refund is provided to me for order 46063. I did not order it”

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Posted 4 years ago

“Best customer service I have ever experienced”

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Posted 4 years ago

“This team and this product/brand is awesome! I have been shopping everywhere online and they are just fantastic. Although the products weren’t available at the same time they were then that generous to send the items individually when they came into stock!!! Now that is customer service. I had 2 of 3 items and waiting on the last 😁 thank you!!”

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Posted 4 years ago

“Very easy online purchase very prompt delivery. Would recommend highly. Brian - Canberra”

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Posted 4 years ago

“Good experience at the shop In Brisbane”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,642 reviews