Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,606 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 25th November 2024

129

Anonymous

Anonymous // 01/01/2019

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“Amazing service”

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Posted 4 years ago

“Easy online order process. Friendly helpful phone service. Prompt and fast dispatch/ delivery time. Quality product. Highly recommend.”

Gym Direct 5 star review on 25th November 2020

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Posted 4 years ago

“They communicated clearly what stock levels were and when things would be late, products are pretty high quality so overall very happy with the service and my new punching bag :) Pete”

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Posted 4 years ago

“I'm no expert though the product is everything I expected, very happy.”

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Posted 4 years ago

“Fast delivery ✅ Easy shopping ✅ Good products ✅”

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Posted 4 years ago

“Great products; fast service- highly recommended.”

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Posted 4 years ago

“Even during the covid crisis the service was safe effective and professional thank you”

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Posted 4 years ago

“Love the bench! Sturdy and easy to put together. Great delivery service.”

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Posted 4 years ago

“5 stars! Fast shipping, easy transaction and very helpful”

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Posted 4 years ago

“Easy to find desired item. Quick and efficient arrival of item. Excellent email updates relating to item and delivery”

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Posted 4 years ago

“Easy to find desired item. Quick and efficient arrival of item. Excellent email updates relating to item and delivery”

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Posted 4 years ago

“I ordered a pump bar set online, the service and speed of delivery was well above expectations. The site was easy to navigate and the ordering process was painless.”

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Posted 4 years ago

“I am still waiting on 3 pairs of dumbbells which I ordered at the end of March. I ordered these as a set with a number of other dumbbells but 3 pairs were left out. I know Covid-19 has caused delays, but this is beyond acceptable. To make matters worse, I have followed up every month and am constantly told that they are on their way and are expected in a month. After 5 months of being told the same story and receiving no dumbbells, I have to say I am very disappointed. Honestly is always the best policy. I couldn't even cancel the items because they are a part of a set. I just can't believe I didn't receive the full set because somehow 3 pairs were allocated to someone else. I should have received all of the dumbbells together. Furthermore, I am never updated on the status of my order, it's always me having to chase it up.”

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Posted 4 years ago

“Great selection, great prices, fast dispatch and delivery. What's not to like?”

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Posted 4 years ago

“Many Thanks, delivered as ordered and very fast”

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Posted 4 years ago

“Fast delivery and good communication.”

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Posted 4 years ago

“Nothing but perfect”

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Posted 4 years ago

“Gym direct is my go-to website when I need gym equipment. They have some really good products for anyone wanting to start a home gym at affordable prices. Delivery is also amazingly on time even though covid-19 has slowed down majority of services in the world.”

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Posted 4 years ago

“Easy to deal with fast dispatch 🙏”

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Posted 4 years ago

“Great customer service as usual especially with all that’s happening at the moment. The plates are exactly what I needed.”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,606 reviews