Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,638 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 9th December 2024

132

Anonymous

Anonymous // 01/01/2019

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“Kick shield was a great price. Delivery was within a week. Will use them again.”

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Posted 3 months ago

“Great products at a great price! I appreciated the communication throughout the whole process and delivery was fast!”

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Posted 3 months ago

“Fast delivery, product was as described.”

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Posted 3 months ago

“Quick service, good quality product”

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Posted 3 months ago

“Order was sent and arrived quickly. Everything was exactly as expected - which is great. After many orders I have not been disappointed by GD yet, which is quite different to some other gym equipment sellers.”

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Posted 3 months ago

“The team at Gym Direct are solid. Had a slight hiccup with the delivery however it was swiftly resolved. Integrity in spades, very reassuring. Cheers Kurt”

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Posted 3 months ago

“After a conversation i asked for the weights to be delivered to my home but they still sent them to my work. They also only deliver 1x 12.5 kg dumbell not 2”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

“Very good.”

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Posted 3 months ago

“The best gear at the best price. Well built equipment, and prompty delivered with no hassles, that will last you for years, paying for itself many times over. Work out in your own sanctuary, and never go to a commercial gym ever again!”

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Posted 4 months ago

“Good product, Good price, Great communication and service. Thank you”

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Posted 4 months ago

“Excellent Thank you!”

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Posted 4 months ago

“Very helpful staff and super high quality mat”

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Posted 4 months ago

“Initial customer service great. Wonderful interaction. Then nothing for weeks. Only being spammed promo emails daily. Then my chasing up progress gets a waved off. Then I have to get shitty 2 weeks after and only THEN after every excuse in the book suddenly its on a truck next day. THEN it sits with the courier for another day because you stipulate they must ring us first. But you don't give them a number. And you don't answer them when they call. I'm curious how do you think you went. Is this just a daily thing for you and the norm? I was so looking forward to ordering the rest of the gym equipment to kit out our garage gym but how could I possibly go through you guys again knowing how the Initial purchase went? It really cheapened the first interaction and the excitement of it all. The dumbells are good though. So well done on that.”

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Posted 4 months ago

“Staff members very helpful.”

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Posted 4 months ago

“Excellent customer service”

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Posted 4 months ago

“Fast delivery. Weight bench ordered, strong and well put together.”

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Posted 4 months ago

“We ordered a smith machine with high/low pullies,weights and an incline/decline bench back in July and we could honestly not be happier! It has been an awesome set-up for our home gym! Very quick delivery! We did have a bit of a whoops with a set of weights that's went missing for a bit but Gym Direct was very professional about it and it got sorted.”

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Posted 4 months ago

“Awesome service”

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Posted 4 months ago

“Great service, great weight rack and fast delivery. Very happy with my purchase”

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Posted 4 months ago

Gym Direct is rated 4.4 based on 1,638 reviews