Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,669 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prices on the hex dumbells I ordered and fast delivery. I would buy from Gym Direct again and would recommend them.”

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Posted 1 month ago

“Second purchase with Gym Direct .Leg machine is a cracker. Great for my home gym. Sturdy and nicely finished Thanks guys”

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Posted 2 months ago

Dear Anthony, Thank you so much for your kind words! We're thrilled to hear that you're happy with your second purchase and that the leg machine is working well for your home gym. We appreciate your continued support and are glad to be part of your fitness journey. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Gym Direct!

Posted 1 month ago

“Ordered an item, received emails from order to despatch and delivery. Item received as ordered, very happy.”

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Posted 2 months ago

Dear Ian, Thank you so much for your wonderful feedback! We’re thrilled to hear that your order arrived as expected and that you’re happy with your purchase. We truly appreciate your support and look forward to serving you again in the future.

Posted 1 month ago

“Great service from Harry! Helped recommend blue spec 1 x 1m tiles for my home gym. Excellent product and appreciated the help. Harry was professional the whole way though and even loaded them into my car personally. Thank you Harry!”

Gym Direct 5 star review on 8th February 2025

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Posted 2 months ago

Dear Nick, Thank you for your kind words! We're so glad to hear that Harry was able to assist you in choosing the perfect tiles for your home gym. We’ll be sure to pass on your appreciation to him for his excellent service. We’re thrilled that you’re happy with the product and the experience. If you need anything else in the future, don’t hesitate to reach out!

Posted 1 month ago

“Excellent service. Once more good quality equipment reasonably priced Prompt delivery without issue.”

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Posted 2 months ago

Dear Howard, Thank you so much for your kind words! We're thrilled to hear that you were happy with the service, quality, and prompt delivery. It's always our goal to provide great value and an excellent experience for our customers, and we're glad we could do that for you. We truly appreciate your feedback and look forward to serving you again soon!

Posted 1 month ago

“Took a while to receive my order, however I am very happy with the customer service and product I received.”

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Posted 2 months ago

Dear Adam, Thank you for your kind words! We’re so glad to hear that you’re happy with both our customer service and the product you received. We truly appreciate your patience, and we’ll continue to work hard to ensure that our service meets your expectations moving forward. Thanks again for choosing Gym Direct – we look forward to serving you again soon!

Posted 1 month ago

“Great prices and delivery was good.”

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Posted 2 months ago

Dear Anthony, Thank you for your kind words! We're so glad to hear that you were happy with our prices and delivery service. Your satisfaction is our priority, and we look forward to serving you again soon!

Posted 1 month ago

“I will always go to Gym Direct for all my weight needs because not only are their weights competitively priced, their customer service is excellent”

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Posted 2 months ago

“Easy to deal with. Leg curl/ext machine for home gym was surprisingly solid and well finished for the price.Very happy.”

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Posted 2 months ago

“Not amazing at updates on delivery. But, reasonable delivery time and good quality product.”

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Posted 2 months ago

“My son is very happy with his weight shelf.”

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Posted 2 months ago

“Great price for a high quality rack. Pleased with item and delivery speed, especially during the December/January holiday season. Thank you”

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Posted 3 months ago

“Easy to deal with”

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Posted 3 months ago

“Great customer service and experimec. Everyone is more then happy to take time out of there day to help! Great quality products. Comes quite fast aswell :)”

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Posted 4 months ago

“Really happy with thw quality of the gym attachments I purchased and shipping price was very good”

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Posted 4 months ago

“Outstanding service and products”

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Posted 4 months ago

“Try quick delivery”

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Posted 4 months ago

“Quick delivery excellent quality”

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Posted 4 months ago

“Quick delivery good product”

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Posted 4 months ago

“Bought a couple of hand weights for my son for Christmas. I could not lift them inside so he has them early! They are great quality. Ordering and delivery was very efficient and overall experience was very positive. Thank you.”

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Posted 4 months ago

Gym Direct is rated 4.4 based on 1,669 reviews