Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,676 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 14th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Gym Direct 5 star review on 7th April 2025

Tony Gr****

Gym Direct 5 star review on 28th March 2025

Andrew Wal****

141

Anonymous

Anonymous // 01/01/2019

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“order went fine, arrived within a few days in good condition. installed and has been in use”

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Posted 2 years ago

“Arrived very quickly, great product”

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Posted 2 years ago

“A+ customer service and extremely great products . Gym direct goes above and beyond to make your experience fantastic and easy”

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Posted 2 years ago

Glad you had a great experience with us! Thanks for letting us know :)

Posted 2 years ago

“The quality was great, good value for money and arrived quickly”

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Posted 2 years ago

“Hi, All the stuff I have brought is excellent, just find the delivery time is way too long.”

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Posted 2 years ago

“Shipping is absolutely ridiculous. I placed a very large order from another company in Victoria for heavy duty equipment. It was here in 11 days. Their shipping was free, which I might add. Not even a single update as to where my 2 bars are from you guys. It's been 13 days, and still doesn't even appear to be in transit. And now I get a email asking for a product review? This is just laughable at this point. I cannot possibly recommend this company to anyone.”

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Posted 2 years ago

“Delivered on time and great value🙂💪”

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Posted 2 years ago

“Bought some battle ropes, great value and quality - arrived very promptly and were as described on the website Would recommend”

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Posted 2 years ago

“Good customer service. Order received in within delivery time. No issues with the item ordered.”

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Posted 2 years ago

“Great service, I ordered the wrong sized plates and the swap over was no hassles at all, will buy from again”

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Posted 2 years ago

“Quick and easy shopping experience, reasonable quality equipment”

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Posted 2 years ago

“Cheaper then other places will continue shopping through you”

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Posted 2 years ago

“Affordable prices and best quality for the prices!!”

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Posted 2 years ago

“Great service. Excellent product. Fast delivery”

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Posted 2 years ago

“I don't think you want me to write a review. At the moment I am still waiting for a second time for a missing part to finished assembly.”

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Posted 2 years ago

We appreciate the review, i can see one of our staff members has already been in contact with you regarding the matter to contact the appropriate people to help with the supplying of the piece of equipment, we hope this gets sorted through the company that provides this service and if you need any further please get in touch with us so we can assist. Thank you. - Gym Direct

Posted 2 years ago

“Good quality product, well priced.”

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Posted 2 years ago

“Good prompt service and very good technical advice.”

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Posted 2 years ago

“I made a large purchase and the Gym Direct team was great to help with what I needed and prompt to reply to my emails. I received the gym equipment and the quality is amazing!”

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Posted 2 years ago

“It’s been weeks and my order is still not delivered. Delivery still not made.”

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Posted 2 years ago

“Purchased some competition kettle bells. The packages Gym Direct have, where you can buy 3 kettlebells at once i find are good value for money. Prompt delivery, easy check out process.”

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Posted 2 years ago

Gym Direct is rated 4.4 based on 1,676 reviews