Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,606 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 25th November 2024

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service but disappointed with the quality of the gym mat. Also delivery is expensive.”

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Posted 3 years ago

“Great service and fast delivery. Very happy with our new gym.”

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Posted 3 years ago

Seeing reviews like this make our day! We're so happy to hear that we've been able to assist in building your gym setup. Thanks for the awesome words!

Posted 3 years ago

“A bit premature asking me to write a review when I haven't received my package yet.”

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Posted 3 years ago

“Great price, quick delivery.”

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Posted 3 years ago

Thankyou so much for your kind words and honest review. Have a great week!

Posted 3 years ago

“Gym Direct were the ONLY supplier who's pricing I found reasonable during my research. Their products are fantastic and shipping was a quick turn around. Very very happy with my 1/2 rack, and I wouldn't hesitate to order again in future.”

Gym Direct 5 star review on 1st April 2021

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Posted 3 years ago

Thankyou so much for taking the time to leave us such an awesome review Matthew, we really appreciate the feedback and are ecstatic to hear that you had a pleasant experience shopping with us! Your setup looks awesome! Have a great week.

Posted 3 years ago

“Fast and reliable delivery, great product.”

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Posted 3 years ago

Thanks for the 5 stars, we're happy to see that you had a good experience with us!

Posted 3 years ago

“products were as described and arrived quickly”

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Posted 3 years ago

Meghan, we really appreciate you taking the time to leave us some feedback! Thanks for the 5 stars and honest review!

Posted 3 years ago

“Super fast delivery, thanks :)”

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Posted 3 years ago

We're very happy to hear that you got your items quickly, enjoy!

Posted 3 years ago

“Great product. Fast service. Order arrived 2 days after the order was placed through interstate travel. A+”

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Posted 3 years ago

Thanks for the review Mike, we're very happy to hear that you got your items quickly and in good condition. That's all we could ever hope for as a company! Enjoy your new setup!

Posted 3 years ago

“Best deal on the weight bench I was after, and fast turnaround on shipping. Good experience, will be a returning customer.”

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Posted 3 years ago

We're so happy to hear that Dale! Thankyou for your support, and we hope you're enjoying your new equipment!

Posted 3 years ago

“Great product arrived quickly, highly recommend!”

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Posted 3 years ago

Very happy to hear this Jenny! Thankyou for your support and we hope you're enjoying your new products!

Posted 3 years ago

“Great product, arrived quickly, thanks.”

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Posted 3 years ago

Thankyou for the review, and we're happy to hear that your order got to you quickly!

Posted 3 years ago

“Great seller, products are as advertised. Arrived within the week. Prices and customer service was great.”

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Posted 3 years ago

Thankyou so much for this lovely review! Hearing that our customers are having a good experience with us is all we could ever hope for. Have an awesome day!

Posted 3 years ago

“quality of the item was better than I expected, such great prices and fast delivery!”

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Posted 3 years ago

We're glad that we exceeded your expectations Mary! Thanks for taking the time to leave us the 5 stars. Have an awesome day!

Posted 3 years ago

“Well, it took four phone calls to staff that were noncommittal and uninformative, telling me that 'we will get back to you within 24 hours' ( which they didn't) as well as 3 emails before I actually receive my delivery 3 months after my online order was processed... In the end I requested a refund if delivery couldn't be done ASAP...Very disappointed to say the least....”

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Posted 3 years ago

“My order arrived within days and is exactly what I need for doing Pump classes at home. High quality and really reasonably priced. Will absolutely be using this service again!”

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Posted 3 years ago

Belinda, thankyou for this lovely review! We're happy to hear that you had a pleasant experience with us. Have a great day!

Posted 3 years ago

“really happy with the product, and was delivered in a short time.”

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Posted 3 years ago

We're very happy to read that you got your order quickly, and that you're satisfied with the quality! Thanks for taking the time to leave us a review!

Posted 3 years ago

“Great quality product at a competitive price, and quick delivery.”

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Posted 3 years ago

Thanks for the awesome review! We're very happy to read we have another happy customer. Enjoy your new products!!!

Posted 3 years ago

“Awesome great quality”

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Posted 3 years ago

Very happy to hear it. Thanks for the review!

Posted 3 years ago

“Received my order promptly and it was well packaged. Product was well priced and competitive with like products available on the market. Product was exactly what I expected.”

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Posted 3 years ago

Thanks for the awesome review Matthew! We're very happy to hear that you had a pleasant experience with us and hope you're enjoying your new products. If theres anything you ever need in future, please don't hesitate to contact us directly. Our team will be happy to help!

Posted 3 years ago

Gym Direct is rated 4.4 based on 1,606 reviews