Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,604 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 21st November 2024

127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealing with Gym direct we found the staff to be professional, supportive and useful. From the time of the phone inquiry, everything was clear. The price was good compared to other places, delivery right on time and the technician who installed the equipment was very good. Thank you the whole team and I am sure you will hear from us again.”

Helpful Report

Posted 2 years ago

“Great prompt service”

Helpful Report

Posted 2 years ago

“messages of delivery date were terrific and delivery was on time and product is great would recommend”

Helpful Report

Posted 2 years ago

“Order was on time with tracking,I did get a message saying sorry your order will now take up to 14 days which was not the case it took 6 days”

Helpful Report

Posted 2 years ago

“Great fast turnaround times and service to get the equipment”

Helpful Report

Posted 2 years ago

“Good quality, fast service and when their dispatch noticed a discrepancy with my order (I’d ordered standard plates by accident and not Olympic ones to go with my Olympic bar) they rang me and corrected my order Faultless, the whole process”

Helpful Report

Posted 2 years ago

“Fast, easy, arrived as promised”

Helpful Report

Posted 2 years ago

“Easy to order online. Kept updated on a delivery date and very happy with the purchase”

Helpful Report

Posted 2 years ago

“order went fine, arrived within a few days in good condition. installed and has been in use”

Helpful Report

Posted 2 years ago

“Arrived very quickly, great product”

Helpful Report

Posted 2 years ago

“A+ customer service and extremely great products . Gym direct goes above and beyond to make your experience fantastic and easy”

Helpful Report

Posted 2 years ago

Glad you had a great experience with us! Thanks for letting us know :)

Posted 2 years ago

“The quality was great, good value for money and arrived quickly”

Helpful Report

Posted 2 years ago

“Hi, All the stuff I have brought is excellent, just find the delivery time is way too long.”

Helpful Report

Posted 2 years ago

“Shipping is absolutely ridiculous. I placed a very large order from another company in Victoria for heavy duty equipment. It was here in 11 days. Their shipping was free, which I might add. Not even a single update as to where my 2 bars are from you guys. It's been 13 days, and still doesn't even appear to be in transit. And now I get a email asking for a product review? This is just laughable at this point. I cannot possibly recommend this company to anyone.”

Helpful Report

Posted 2 years ago

“Delivered on time and great value🙂💪”

Helpful Report

Posted 2 years ago

“Bought some battle ropes, great value and quality - arrived very promptly and were as described on the website Would recommend”

Helpful Report

Posted 2 years ago

“Good customer service. Order received in within delivery time. No issues with the item ordered.”

Helpful Report

Posted 2 years ago

“Great service, I ordered the wrong sized plates and the swap over was no hassles at all, will buy from again”

Helpful Report

Posted 2 years ago

“Quick and easy shopping experience, reasonable quality equipment”

Helpful Report

Posted 2 years ago

“Cheaper then other places will continue shopping through you”

Helpful Report

Posted 2 years ago

Gym Direct is rated 4.4 based on 1,604 reviews