Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,606 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 25th November 2024

129

Anonymous

Anonymous // 01/01/2019

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“Quick communication back and forth, prompt delivery. Will purchase from again!”

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Posted 3 years ago

So glad to hear you had a positive experience with us Jamie! We're very happy that we were able to be of service and you found our communication satisfactory. We appreciate the feedback!

Posted 3 years ago

“Reasonably quick delivery. Amazing customer care. Sidney went above and beyond to help me find assistance to assemble the equipment. Equipment ended up being reasonably easy to assemble. 10/10 would use this company again for future purchases”

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Posted 3 years ago

Amanda, we really appreciate the feedback and super happy to hear Sidney was able to be of such great help to you! We will definitely pass it on to her. Thankyou for choosing Gym Direct and for taking the time to leave some thoughts. Have a fantastic week!

Posted 3 years ago

“Fast delivery, great product, exactly as advertised.”

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Posted 3 years ago

Thankyou for the great review and awesome feedback. Have a lovely weekend!

Posted 3 years ago

“without a hitch. all good”

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Posted 3 years ago

So glad to hear that! Thanks for the feedback!

Posted 3 years ago

“Easy to deal with, quick turnaround and fast shipping. What's not to like?! Will definitely order again. 5 stars! Thanks, Sam”

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Posted 3 years ago

We're very glad to hear we were able to get your order to you quickly. We appreciate the feedback, thankyou for leaving a review!

Posted 3 years ago

“Very happy”

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Posted 3 years ago

Thanks Hadzo, we're happy you're happy! Have a great week.

Posted 3 years ago

“Have purchased from Gym Direct on a few occasions now and the customer service, shout out to Sidney, has always been good. The turn around from ordering to receipt of a safety squat bar was about 3-4 days, can’t remember exactly. Will definitely buy again from Gym Direct and no problems at all with quality, thanks.”

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Posted 3 years ago

Thankyou for taking the time to leave such an awesome review Jeff! We're very happy Sidney was able to help you with your order, and that there was a quick turnaround with your new squat bar! We really appreciate the feedback. Have a fantastic weekend!

Posted 3 years ago

“You guys are the MOST affordable and well driven companies I have ever purchased from! I will continue to get all my future goods from you guys.”

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Posted 3 years ago

What an awesome review! Thankyou for taking the time to share your thoughts Caitie. We always appreciate the feedback as it allows us to improve our services. Truly appreciate your loyalty - have a fantastic weekend!

Posted 3 years ago

“Love these plates exactly what I was looking nothing fancy but does the job”

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Posted 3 years ago

Thankyou for taking the time to leave some thoughts, Mark!

Posted 3 years ago

“thank you for fantastic and fast order and delivery process :). quite fast considering it had quite a distance to travel to get out here ..very satisfied and will be buying off you again”

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Posted 3 years ago

Thankyou so much for leaving us some feedback - we truly appreciate it! Super glad we were able to get your order to you quickly. Have a great weekend!

Posted 3 years ago

“Too many haters. This place is great, i live in WA and got my order in less than a week.”

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Posted 3 years ago

Thanks for the awesome review Desiree! We really appreciate the feedback, and super happy to hear we were able to get your deadlift bar to you quickly. Have a great week!

Posted 3 years ago

“Good quality equipment for much cheaper than other online stores!”

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Posted 3 years ago

Thankyou for the 5 star review! We're happy to hear that we were able to give you a positive experience at Gym Direct.

Posted 3 years ago

“Excellent very happy with the delivery and trucking system -notification”

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Posted 3 years ago

Hey Marija, thankyou for leaving us some feedback! We're happy to hear that you had a pleasant experience with us and we were able to get your items to you in a relatively short period of time. If theres anything you ever need in future, don't hesitate to get in touch. Have a great week!

Posted 3 years ago

“Customer service is amazing as always. Yet to install but quality of the product looks good.”

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Posted 3 years ago

Hey Meg, thankyou for the awesome review! We're very glad to hear that our customer service was so satisfactory. If you get stuck with the installation, feel free to give us a call and we can try and guide you over the phone and provide any resources we have. Have a great week!

Posted 3 years ago

“Great quality products, quick delivery and great prices! Very happy with my purchases”

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Posted 3 years ago

Thanks for the awesome review Scott! We're very happy to hear that you had such a pleasant experience with us, and that you found our prices fair and delivery times relatively quick! If you ever require anything in future, please do not hesitate to reach out to us and we'll be more than happy to help.

Posted 3 years ago

“Great Products, Fast Delivery, Good Communication.”

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Posted 3 years ago

Thankyou for the review! We really appreciate it. Have a great weekend!

Posted 3 years ago

“Very easy to deal with and items arrived on time”

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Posted 3 years ago

Hey Peter, thanks for leaving us a review! We're happy to hear that you had a positive experience with us and that we were able to get your order to you in a short amount of time. Enjoy your new products, and if you require anything further feel free to reach out!

Posted 3 years ago

“A mix up on the advertised price at the start but got it sorted. Fast delivery and good quality product. Thanks Guys”

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Posted 3 years ago

Hey Frederick, we apologise if there was any confusion relating to the item price on our website. We're glad it got sorted out in the end. Thanks for the feedback!

Posted 3 years ago

“Great range of equipment, really happy with quality, service and delivery. Will definitely buy again”

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Posted 3 years ago

Thankyou for such a great review Malinda! We always appreciate the feedback and are happy to see that you are satisfied with our products and services. Enjoy your new equipment, and have a fantastic weekend!

Posted 3 years ago

“Thanks, was good shopping on your website, and products seem to be good quality. Would like to see more stock for some of the products that are currently out of stock.”

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Posted 3 years ago

Thanks for the review! We are glad that you've found our products and services satisfactory thus far. Thankyou for leaving us some feedback.

Posted 3 years ago

Gym Direct is rated 4.4 based on 1,606 reviews