Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,669 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best gear at the best price. Well built equipment, and prompty delivered with no hassles, that will last you for years, paying for itself many times over. Work out in your own sanctuary, and never go to a commercial gym ever again!”

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Posted 6 months ago

“Good product, Good price, Great communication and service. Thank you”

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Posted 6 months ago

“Excellent Thank you!”

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Posted 6 months ago

“Very helpful staff and super high quality mat”

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Posted 6 months ago

“Excellent customer service”

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Posted 6 months ago

“Fast delivery. Weight bench ordered, strong and well put together.”

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Posted 6 months ago

“We ordered a smith machine with high/low pullies,weights and an incline/decline bench back in July and we could honestly not be happier! It has been an awesome set-up for our home gym! Very quick delivery! We did have a bit of a whoops with a set of weights that's went missing for a bit but Gym Direct was very professional about it and it got sorted.”

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Posted 6 months ago

“Awesome service”

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Posted 7 months ago

“Great service, great weight rack and fast delivery. Very happy with my purchase”

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Posted 7 months ago

“Bought some flooring online. Was ready to be picked up the next day and took around 5 minutes when I arrived. Quick and professional service.”

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Posted 7 months ago

“Gym Direct’s service and communication was top notch. The equipment I received was very good quality. I’ll definitely be using Gym Direct again. Thanks”

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Posted 7 months ago

“Delivery was fast, happy with the equipment, a positive experience.”

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Posted 7 months ago

“Good quality equipment and quick shipping. Would buy more equipment when needed.”

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Posted 7 months ago

“Leg Extension great valve for money easy to assemble and works well. Delivered 3 days after ordering.”

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Posted 7 months ago

“well described product, delivery was responsive, and at a good price thank you”

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Posted 7 months ago

“Very happy with my purchase from Gym direct. Great customer service. Equipment is really good quality”

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Posted 7 months ago

“Love the ease of the ordering online process, and the quick delivery thereafter. Communication is very effective with up-to-date alerts.”

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Posted 7 months ago

“Good customer service and organised delivery to a regional area.”

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Posted 7 months ago

“Simple, great experience!”

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Posted 7 months ago

“Very happy with the product purchased, and good customer service.”

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Posted 7 months ago

Gym Direct is rated 4.4 based on 1,669 reviews