Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,638 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 9th December 2024

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product and a breeze to deal with. Helpful staff who knew their products.”

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Posted 2 years ago

“Postage was very quick”

Gym Direct 5 star review on 12th September 2022

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Posted 2 years ago

“Great products, easy pick up”

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Posted 2 years ago

Thank you for choosing Gym Direct Joel and leaving such a positive review. We're glad to hear that you're happy with both our products and our easy pick up process. We appreciate your business and look forward to serving you in the future. - GD

Posted 2 years ago

“Easy to order and fast delivery, I would highly recommend 👍”

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Posted 2 years ago

Thank you for your kind words, Benjamin! We're glad to have you as a customer and that you found our process easy and our delivery fast. We hope you'll continue to enjoy your Gym Direct experience. - GD

Posted 2 years ago

“Delivery was fast and packaged well! Love the equipment and the rapid motion weight plates are next level In quality”

Gym Direct 5 star review on 10th September 2022

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Posted 2 years ago

Thank you for your kind words, Travis! I'm glad to hear that you're enjoying your new equipment and that the delivery process was smooth. Our team works hard to ensure that each order is carefully packaged and arrives quickly. We appreciate your business and hope you'll continue to recommend Gym Direct to your friends and family. - GD

Posted 2 years ago

“very good value and very happy with service products and very fast delivery highly recommended 👌 I have purchased a few times already and will purchase more love there prices”

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Posted 2 years ago

Thank you for your kind words, Gym Direct customer! We're so happy to hear that you're satisfied with our products and service. Thank you for your continued support and we hope to continue serving you in the future. - GD

Posted 2 years ago

“5 star, fast and efficient.”

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Posted 2 years ago

Thank you for choosing Gym Direct George, and for leaving such a positive review. We're happy to hear that you found our service fast and efficient. Your satisfaction is our top priority, so we're glad to know that we were able to meet your expectations. Thanks again for choosing Gym Direct! - GD

Posted 2 years ago

“Quality gear and incredibly quick delivery!”

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Posted 2 years ago

Thank you for choosing Gym Direct, Adam! We're so happy to hear that you're pleased with your purchase and our quick delivery. If there is anything else we can do to make your experience better, please don't hesitate to let us know. We hope to see you again soon! - GD

Posted 2 years ago

“Fantastic prices, quick dispatch and shipping times, competitive shipping costs, quality products, excellent rewards program, and fantastic customer service - what more can I say? Definitely my to to for new equipment!”

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Posted 2 years ago

Thank you for your review, Nathan! We're thrilled to hear that you've had such a great experience with Gym Direct. Our team works hard to ensure that we offer quality products at competitive prices, as well as provide excellent customer service. It's great to know that we're succeeding in this and that you're enjoying our rewards program too! Thanks again for your business, and we hope to continue serving you in the future. - GD

Posted 2 years ago

“Great service, quality good and quick delivery, with helpful advice. Thanks so much”

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Posted 2 years ago

Thank you, Kate! We're so happy to hear that you've had a great experience with Gym Direct. Our team strives to provide quality products and services, and it's wonderful to know that we have been able to meet your expectations. We appreciate your kind words and we hope you'll continue to shop with us in the future. - GD

Posted 2 years ago

“Fast & excellent service, friendly & equipment was available for pick up on time.”

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Posted 2 years ago

Thank you for choosing Gym Direct David and for leaving such a positive review. We're thrilled to hear that you had a great experience with us and our equipment! Your satisfaction is our top priority and we're glad to have been able to meet your needs. Thanks again for choosing Gym Direct! - GD

Posted 2 years ago

“Great gym for the price. Will defiantly buy from they again”

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Posted 2 years ago

Thank you for choosing Gym Direct Raymond and for leaving such a positive review. We're so happy to hear that you enjoyed your experience and would gladly do business with us again in the future. Thank you for the recommendation! - GD

Posted 2 years ago

“Amazing support”

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Posted 2 years ago

“Great fast delivery”

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Posted 2 years ago

“Great product Great service Would absolutely be purchasing from you guys again!”

Gym Direct 5 star review on 27th August 2022

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Posted 2 years ago

Thank you so much for your kind words Alicia! We're glad to hear that you've had a great experience with our products and services. We hope to continue serving you well in the future. - GD

Posted 2 years ago

“products havent arrived”

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Posted 2 years ago

Hi Simon, Thank you for leaving a review. I'm sorry to hear that your products have not arrived yet by Border Express. we will have a staff member look into this for you ASAP, someone will be in contact. Thank you. - GD

Posted 2 years ago

“great service and product”

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Posted 2 years ago

Thank you for choosing Gym Direct and leaving such a positive review, we're so glad you're enjoying your experience with us. We appreciate your kind words about our service and product and we will continue to work hard to ensure that all of our customers are happy with their purchases. Thanks again for choosing Gym Direct! - GD

Posted 2 years ago

“Great product. Delivery was quick. Calls answered and correct advice was provided. Thankyou”

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Posted 2 years ago

Thank you for choosing Gym Direct and for leaving such a positive review, we're delighted to have been of service. We aim to provide the best possible advice and customer service so it's great to hear that we were able to do this for you. Thank you again for your business and we hope to be of assistance in the future. - GD

Posted 2 years ago

“Excellent customer service and the best prices. Worth more stars definitely. So thankyou and keep up the good work.”

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Posted 2 years ago

Thank you for your review, Laura! We're glad to hear that you've had a positive experience with our customer service and that you appreciate our low prices. We aim to provide the best possible value to our customers and it's great to know that we're succeeding in this goal. Thank you for your business and we hope to serve you again in the future. - GD

Posted 2 years ago

“A great unit to have in a home gym. Good value for the price and doesn't take up too much space. I added some cable attachments for a variety of exercises. Too early to tell about the life of the pulley. Also found video on Youtube for assembling similar units which made setting it up easy.”

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Posted 2 years ago

Thank you for choosing Gym Direct as your home gym equipment provider! We are thrilled to hear that you are enjoying your purchase and that the assembly was easy. Please do not hesitate to reach out to us if you have any questions or concerns about your equipment in the future. Thank you again for your business! - GD

Posted 2 years ago

Gym Direct is rated 4.4 based on 1,638 reviews