Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,676 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 19th April 2025

Anand Merc****

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great value products & fast shipping”

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Posted 1 year ago

Thank you so much for giving Gym Direct a 5 star rating! We're very proud of our great value products and fast shipping. We really appreciate your loyalty in becoming a customer of ours.

Posted 1 year ago

“The staff were fantastic in assisting with my enquires into the product I wished to purchase and ensured I got the best possible deal. The plates I ordered are in fantastic condition and do the job. Couldn’t be happier.”

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Posted 1 year ago

Thank you for your amazing 5 star rating of Gym Direct! We are so glad to hear that the staff were great in helping you with whatever you needed, and that you are happy with the plates you purchased. We appreciate your kind words and support!

Posted 1 year ago

“Super quick deliver. Good comms. Delivery guy even dropped my new bar next to my squat rack in my garage gym. Cheers.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Chris! We're glad to hear that our quick delivery and good communication put a smile on your face! We're even more delighted that our delivery guy was able to get your new bar next to your squat rack in your garage gym - that is very impressive! Cheers to you!

Posted 1 year ago

“Gets the job done but not sure how long it will last. The rubber around the hole on the rubber plate is dodgy.”

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Posted 1 year ago

Thank you so much for taking the time to provide us with your feedback regarding your experience with Gym Direct, Taylor. We value your opinion and appreciate you letting us know about the issues with our rubber plate. We apologize for the dodgy rubber around the hole. Can you please tell us more about what happened, so we can figure out how we can improve our products? We would be grateful for any additional information you can provide.

Posted 1 year ago

“Delivered the next day, perfect service. The product is as it should be, superb.”

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Posted 1 year ago

“My first choice for exercise equipment. Great value for money.”

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Posted 1 year ago

Thank you so much for your five-star rating of Gym Direct! We are so glad that you have chosen us as your first choice for exercise equipment – great value for money and top notch quality. We appreciate your loyalty and thank you for being a valued customer!

Posted 1 year ago

“I find the combination of bar bell and dumb bell great . Good quality easy to change from bar bell to dumb bell . And I can add down track if and when nessercery.”

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Posted 1 year ago

Thank you very much for your 4-star rating of Gym Direct! We are so happy that you appreciate the combination of barbell and dumbbell, and that you find them to be of good quality and easy to change. We are also delighted that you can add down track when needed. We appreciate the support from our customers, and we hope you enjoy your equipment!"

Posted 1 year ago

“Very good products at a reasonable price. Customer service was also great as they response really fast to your enquiries. Very satisfied with both the product and service and will buy from them again whenever I need more equipments.”

Gym Direct 5 star review on 7th September 2023

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Posted 1 year ago

Thank you Suk for your wonderful 5-star rating of Gym Direct. We are thrilled to hear you found our products very good at a reasonable price. We are also delighted to know that our customer service was great and responded quickly to your inquiries. We are glad that you were satisfied with both the product and service and look forward to having you shop with us whenever you need more equipment.

Posted 1 year ago

“Tricep rope is a Good quality piece of kit thank you”

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Posted 1 year ago

Thank you so much for taking the time to write a 5-star review of Gym Direct! We're thrilled to hear that you liked the tricep rope- it's a great quality piece of kit! Thank you.

Posted 1 year ago

“Mat was very thin and inferior to existing ones we have. Dumbbell rack spacing is too close to individually take out hex weights without removing the weights above and below. Too much hassle to try and send back”

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Posted 1 year ago

“I have purchased many items from Gym Direct, most recently a heavy punching bag. Order arrived very quickly and the team at Gym Direct stayed in contact during the delivery process. Very good experience.”

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Posted 1 year ago

Thank you so much Linton for your 5 star rating of Gym Direct! We really appreciate your loyalty as a customer and are thrilled that you have had such a positive experience with our product and delivery service. We are delighted that you were able to purchase a heavy punching bag from us and that your order arrived so quickly. Your feedback is very important to us, so thank you again for taking the time to leave a review.

Posted 1 year ago

“So far it has been great doing business. Easy to order and delivery has been very acceptable. Keep it up!”

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Posted 1 year ago

Thank you so much, Howard, for your positive 5 star rating of Gym Direct! We really appreciate your loyalty and feedback; it is great to hear that our products and services have been satisfactory so far. We look forward to continuing to serve you in the future!

Posted 1 year ago

“Fantastic company! Excellent customer service, efficient process and deliveries. Belinda was very helpful in solving problem with a missing product from my last order. Thank you for the amazing support!”

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Posted 1 year ago

Thank you so much for the amazing 5 star rating, Oleg! We really appreciate your loyalty and are glad to hear that Belinda provided such great customer service to help you out with your last order. We hope to continue providing excellent customer service in the future!

Posted 1 year ago

“Great service”

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Posted 1 year ago

Thank you Shaun for your 5 star rating of Gym Direct! We really appreciate your loyalty and are delighted that you had a great service experience with us. We truly value your feedback and are grateful for your support.

Posted 1 year ago

“product came quickly with no dramas. good quality dumbbells!”

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Posted 1 year ago

Thank you so much for your 5 star review of Gym Direct! We're so excited to hear that your product arrived quickly with no dramas and is of good quality! We really appreciate your support!

Posted 1 year ago

“Great range of products, competitive prices and fast shipping.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Gym Direct, Scott! We really appreciate your kind words and are glad you enjoyed the great range of products, competitive prices, and fast shipping that we offer!

Posted 1 year ago

“It’s great product and my boys liked the quality of the dumbbells. Great customer service.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Gym Direct! We are so happy to hear that it's a great product and your boys liked the quality of the dumbbells. We also appreciate your kind words on our customer service. We truly value your feedback!

Posted 1 year ago

“Delivery was fast. Ordered on Friday and had the first delivery on Monday. Messaged the team about the second delivery and they responded really quickly and knew exactly where the next shipment was. Love the gear. It's exactly as described on the site. The home gym has a lot of sweet new gear.”

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Posted 1 year ago

Thank you for your 5 star rating of Gym Direct. We're glad to hear that you love the gear and that it's exactly as described online. Excellent that your order was delivered so quickly, too! We're delighted that our team was so responsive in answering your questions regarding the second delivery. We acknowledge your appreciation of the sweet new home gym equipment and hope to continue to provide outstanding service in the future.

Posted 1 year ago

“Quality product, fast and afforable delivery. Ill be shopping again.”

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Posted 1 year ago

Thank you for your 5 star rating of Gym Direct! We are pleased that you are satisfied with our quality product, fast and affordable delivery. We hope to see you shopping with us again soon!

Posted 1 year ago

“Always great service and once order was packed only took 2 days to arrive”

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Posted 1 year ago

Thanks so much for the 5-star rating of Gym Direct, David! We are so pleased to hear that you find our always great service and fast delivery times useful and convenient. We appreciate your loyalty and are glad that we could provide you with another positive experience.

Posted 1 year ago

Gym Direct is rated 4.4 based on 1,676 reviews