Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,669 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 13th April 2025

Mohammed Naanouh Naa****

Anonymous

Anonymous // 01/01/2019

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“Prompt service and delivery”

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Posted 8 months ago

“The service was amazing, the instruction were NOT good. 4 sketches with lots of numbers for such a large machine is not good enough, with a little effort on the instructions the small detail explained the assemble could become very easy. I do fear that theplastic rollers which will constantly rub on the metal screws will wear out quickly, but as I have just received it I cant be sure”

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Posted 8 months ago

“Happy with product and shipping”

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Posted 8 months ago

“What can I say, very nice! Items came quickly and were exactly as described. I really like my weights / rack. Thanks everyone ☺️👌!”

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Posted 8 months ago

“Great quality products and fast shipping all at an affordable price, what more can one ask for and great customer service to top it off!”

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Posted 8 months ago

“I would not recommend Gym Direct, the goods received did not match the pictures advertised on the web page and I feel misled by the advertising. When I raised this issue through the contact details, my concerns were not satisfactorily addressed and will have to raise with Fair Trading.”

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Posted 8 months ago

“Great efficient service and well priced”

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Posted 8 months ago

“Easy to purchase, great communication, fast processing & delivery.”

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Posted 8 months ago

“Ordering was easy, communication redagaring shipment was excellent and the guys in the truck communicated well.”

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Posted 8 months ago

“Very well made dimensions correct nice and compact”

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Posted 8 months ago

“Gym Direct are great if anyone need equipment for a home gym or commercial gym highly recommend using Gym Direct”

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Posted 8 months ago

“Gym Direct were great to deal with. Excellent service.”

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Posted 9 months ago

“Delivered on time and is as described. Solid and feels secure and easy to assemble* Would have given 5 stars except the screw holes were not countersunk which I had to do otherwise the wood would split near the hole. The instructions also said the screws could only be used 3 times (in and out) during assembly before they could no longer be tightened and that was a user problem…. I would buy from them again.”

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Posted 9 months ago

“Great gear”

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Posted 9 months ago

“Hi great experience good product thanks will buy again 👍👍”

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Posted 9 months ago

“If you want some equipment for home gym or commercial gym I highly recommended using gym direct”

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Posted 9 months ago

“So great to deal with and quick delivery”

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Posted 9 months ago

“was so good to receive my order, Gym Direct is soo good my Slam ball has been working wonders for me... will be buying again shortly!.”

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Posted 9 months ago

“Have not received item as yet regards Phillip Glover”

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Posted 9 months ago

“Great products, will definitely shop here again.”

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Posted 9 months ago

Gym Direct is rated 4.4 based on 1,669 reviews