Gym Direct Reviews

Name: Gym Direct
Address: 23-25, Mangrove Lane, Taren Point
Rating: 4.41

4.4 Rating 1,642 Reviews

84 %

of reviewers recommend Gym Direct

4.4

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Gym Direct 5 star review on 8th February 2025

133

Anonymous

Anonymous // 01/01/2019

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“very impressed with prompt delivery and staff staff happy and courteous”

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Posted 4 years ago

“Very good ricing and quick delivery very good site”

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Posted 4 years ago

“Great products, brilliant customer service”

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Posted 4 years ago

“Great customer service. Website that works on mobile and computer. Office is in Australia, imported products, but hey it's affordable and quick. My Only suggestion would be to put a link for the weights that match the bar on the page so you know you are buying the matching set. Overall it's the only place I will order gym equipment from because it's great.”

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Posted 4 years ago

“They are very professional and contacted me as soon as the item was ready. I had constant information in regards to tracking. Thank you”

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Posted 4 years ago

“Happy with the products, not happy with having to pay $159 for a taillift delivery that was not even used on delivery, and not happy that gym direct brushed off this complaint and blamed the courier side and did not offer to pursue the issue with the courier.”

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Posted 4 years ago

“Really great customer service and communication.”

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Posted 4 years ago

“quick delivery, great packing and awesome equipment.”

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Posted 4 years ago

“Responsive customer service, good prices, extremely fast shipping! (even during COVID)”

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Posted 4 years ago

“fast delivery”

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Posted 4 years ago

“Gym direct are great! Great service, fast responses and good quality product!”

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Posted 4 years ago

“Product quality is great and the customer service is on point.”

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Posted 4 years ago

“Gym direct has great quality products at a very reasonable price. Delivery is exceptionally fast!!”

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Posted 4 years ago

“Great communication, and under the current circumstances the supply and postage was still relatively quick. We love our rower! Thank you Gym Direct.”

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Posted 4 years ago

“It was awesome, the only bad part was it took bout 3-4 months just to get here”

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Posted 4 years ago

“Very happy with the products communication and time frame of delivery. While being informed directly of any delayed delivery. You did a great job”

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Posted 4 years ago

“Quality products and excellent service”

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Posted 4 years ago

“Was able to find what I wanted, at a reasonable price. In these days of COVID delays, I was surprised at how fast it was delivered. Thanks heaps.”

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Posted 4 years ago

“Excellent! Ordering was easy, package came quickly and the item was of great quality! Highly recommend.”

Gym Direct 5 star review on 23rd October 2020

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Posted 4 years ago

“Love these guys,my first ever purchase I had a bad experience, I didn’t receive my order till almost 3 months later and they were equipment in stock to, so I was put off. But emi referred my friend to this site for equipment so after she told me the posteage was faster I tried again, & ever since then I never go on a different site. These guys are my go to guys hence why I keep ordering from them. So moral of the story is to give them a second chance because theyll come back better . Love gym direct”

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Posted 4 years ago

Gym Direct is rated 4.4 based on 1,642 reviews