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Gymshark Reviews

1.8 Rating 173 Reviews
D
Happiness Grade
D

Refund - Average

52.94%
Industry Average
Waiting over one week for a refund, sent a email and still waiting 48 hours for a reply.
posted 3 weeks ago - Anonymous
Ordered two leggings, only one arrived so I processed a refund for both since they were both going to be too small. Never received the second pair in the mail, never received a refund for them so I’m out $40 because they don’t have a human to speak to, just endless bots and emails that take you no where. Save your money, use literally any other activewear company.
posted 6 months ago - Lori
They told me to contact the shipper in order to apply for a refund but didn’t give any more instructions on HOW or WHO to contact to kickstart this refund process.
posted 7 months ago - Anonymous
The checkout page mentioned nothing about no refunds, it actually said we had the option of 30 days to refund it.
posted 9 months ago - Laiko Foroughi
Received wrong item, not even Gymshark brand. I returned the item. It was delivered more that 2 weeks ago and still haven't heard from them. And they haven't refund me my money.. DON'T RECOMMEND. NEVER BUYING AGAIN.
posted 10 months ago - Anonymous
First time in my life having trouble with return and posting a review! First their generated post-office label, didn't work, went to the post office 4 times in total for ending up paying from my pocket the return which they refunded.
posted 1 year ago - T
order not delivered and refused to refund
posted 1 year ago - iev
I do so many online shopping and I never seen this kind of service which charged return fees and even refund not correct amount.
posted 1 year ago - Jas
How are the customers supposed to know if items are not returnable (because the website definitely does not state that the item was a final sale item) until they spend the money only to find out that they are now unable to return the items and get their refund? The item is the adapt animal seamless crop tank.
posted 1 year ago - Anonymous
Waste of time and money. Merchandise is overpriced and low quality. Takes a very long time to get item. No live customer service. Takes days to get a response to customer service issues and then it a generic email response. Had to dispute transaction to get refund.
posted 2 years ago - Anonymous