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Gymshark Reviews

1.8 Rating 162 Reviews
B
Happiness Grade
B

Customer Service - Good

75.56%
Industry Average
My parcel went missing on 19.10.23, l emailed Gymshark on 22.10.23 and they sent replacement item straight away, express delivery, and l received it on 23.10.23. Really impressed with their customer service
posted 1 year ago - Anonymous
AMAZING Customer Service. They always fix my issue whether that be my package was lost in transit to much more. They always send a replacement or offer a gift card! I truly don't understand why people have given them such a bad rating.
posted 2 years ago - Anonymous
I’ve read some of these comments about their customer service and it seems so hard to believe.
posted 3 years ago - Anonymous
I am SO impressed with the customer service and company.
posted 4 years ago - Anonymous
Always a pleasure. Super helpful customer service and fast shipping.
posted 5 years ago - Antonija Kapusta