“The tape in extensions were still bad quality. I ordered the original pro tape ins and they were horrible. You guys need to go back to your vendors prior to covid. There is no density and the pieces of hair are quite embarrassing to pull out of the package one at a time. You should really get your hands on a bellami or babe tape in piece and feel the quality and the DENSITY. Their hair pieces are solid all the way to the END of the hair strand. Yours used to be way better. You’re nowhere NEAR where you should be.”
“I was able to order over the phone, however still cannot order online. I did reset my password as instructed….still can’t. Need help on my online account.
Thanks,
Vicki Jeandron
760 408 6154”
“Charlotte always helps me when I have an order that needs to be fixed!!!
She always takes care of my needs with hairtalk. She’s one of the reasons I shop with the company. I had a few hair order mistakes from my end and your end. But she always makes right by it. The hair is awesome too !”
“Horrible quality extensions! Dont waste your money. After 2 weeks, the ends felt like horse hair. They turned pink and when we took them out master two months to bump them up, the extensions themselves ripped in half and were balled in huge knots.”
“The quality is not the same at all, they are so thin and see thru, they hair was supposed to be 21” but the look so much shorter, they are 10”. They are also very dry. I have been ordering for years but quality seems to be getting worse.”
“I received personal assistance and was very pleased. I have installed the Smart part topper twice now. Good quality hair, just wish it had a little more density. The virtual class was very personal and all my questions were answered. I also wish the volume topper offered a longer length, at least 20 inches.”
“Had my extensions installed 4 weeks ago. Other than the color being a perfect match, these extensions were absolute garbage! Frizzy and after 4 weeks they looked 2 years old. I took very good care, used the heat protectors and leave in conditioners and my hair looked awful after the first week. Absolutely disgusted this was a product being sold.”
“i love my color and hair, i wish it had come in 13 inch also, the 17 inch is harder to cut and blend into my hair, but otherwise i like the hair and my look”
“Every experience with my rep Sarah is 10/10! She goes above & beyond her job always taking the extra effort to provide me with a seamless experience! She’s an angel !”
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