“I have been ordering from this company for years now and it just keeps getting more and more frustrating. Every time I do express shipping, it never comes one time or shows up. This time I had two day free shipping and it’s still not here four days after expected date.”
Hello Amber.
We are sorry to hear that you are not completely satisfied with your recent experience. We would be delighted to assist you in resolving this issue. If you have not already done so, please kindly send us an email. Our team will be on the lookout for your email, and we are eager to find a suitable solution for you. We are looking forward to assisting you further with this matter.
“Not your fault but I had to pay $130 in duties on the hair so didn't really same much money at all unfortunately. I've never had to pay duty on something so light weight so just unfortunate, will review the hair when it is recieved.”
Hi Amber,
Thank you for sharing your thoughts with us! We’re so sorry to hear about the unexpected duties you encountered; that can be really frustrating. Our goal is to provide a great experience for our customers, and we appreciate your understanding in this matter.
Once your hair arrives, we can’t wait to hear what you think! We strive to create high-quality products that bring joy to our customers. If you have any questions or need assistance in the meantime, please don’t hesitate to reach out. We're here to help!
Wishing you a fantastic day,
The Hair Talk USA Team
“The tape ins are very nice, however I was told that all the hair sold has a body wave or body to it. I was expecting and hoping for a wave pattern at the least. They are straight. Will work with what I was given but disappointed somewhat. The quality is excellent though.”
Hello Beautiful,
Thank you for taking the time to share your experience with us! We're thrilled to hear you love the quality of our tape-ins. We do sincerely apologize for this experience, we appreciate your feedback and strive to find a solution for you. We will be reaching out to you directly to help resolve this concern! Please keep a look out for our email. Again thank you for your feedback, wishing you a wonderful day!
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