Halfords Autocentres Reviews

Name: Halfords Autocentres
Rating: 1.86

1.9 Rating 826 Reviews

21 %

of reviewers recommend Halfords Autocentres

Company Reviews

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Metrics

1.9

Based on 826 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Phone:

0800 037 0800

Location:

Halfords Autocentres Ltd. 7/9 Richmond Road, Olton Wharf Olton,
Solihull

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“on a visit to halfords cannock was so pleasantly surprised at the can do will help attitude of a young lady called AGNES i purchased a wiper blade and asked her if anyone could fit it for me seeing they were busy i expected to be told sorry you have to wait etc, she immediately said yes and followed me to my car fitting the blade in seconds with a lovely attitude and smile. The young lady is pregnant which made it even more amazing and is not ENGLISH which i say in nothing but a complimentary way and add that us ENGLISH people can learn a lot from this lady's attitude . i am terminally ill with Cancer and to me this little helpful act meant so much to me and made my day to say the least. I hope she works her way to the top where she belongs but knowing this unfair world it wont happen, god bless her anyway i will never forget her and hope she gets all she deserves from this world.”

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Posted 5 years ago

“I went to Halfords Newhaven and needed a fuse blown. The person at the fitting desk was so helpful I’m a pensioner now so need all the help I can get. The chap sorted it out for me in no time. This is why I use helfords Newhaven because of the help you get from the experienced staff once again thanks. Frank.”

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Posted 5 years ago

“booked mot [ i had a free one ] plus a small service for £144, this saved me £35 on the service i would have had at the cars dealership”

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Posted 5 years ago

“Had an mot done at tritton road Lincoln today brillliant service great staff haven’t been here for ages as the manager last time was so arrogant what a difference staff can make recommend all day long will return”

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Posted 5 years ago

“Having discovered my MOT expired at midnight I phoned Halfords Autocentre Stockton (279) who offered me an appointment for the same day. On inspection it was found a coil spring was broken. Although it was getting well into the afternoon they managed to squeeze me in and the job was done quickly and efficientlyStaff were extremely polite and helpful and I will certainly use them in the future.”

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Posted 5 years ago

“always good on price, use same materials as BMW but charge less than half the price!! Arrived twenty minutes late for my MOT due to traffic, but welcomed and fully appreciated. Riga Wharf is much easier to use than Worcester St. And Junior, who did the MOT left vehicle very clean and tidy Have used this Centre for last eight years and always satisfied!!”

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Posted 5 years ago

“Crawley Autocentre: Booked online, received a 'before 11.30' appointment time, dropped the car off, the work was done, they called me, picked the car up, was told what work had been done then drove off. All in all excellent, much better than sitting around in other, frankly terrible tyre fitting centres. Well done.”

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Posted 5 years ago

“I rang Nottingham (castle boulevard) branch for an mot as It had expired and l was away from home, they said they were busy but if I left it with them for the afternoon they would get it done , I dropped the car with them and they started the mot straight away and finished after about an hour . I am very thankful for the staff , (Pete and Tom dealt with me )”

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Posted 5 years ago

“Perfect service, A+++. Great value, fast, and efficient process. I like the web-page booking system, which saves a lot of time. Also, looking arround, these guys offered the best value by far. I would image these Halfords outlets have got all the other tyre centres on the run! Good work, Halfords. Thanks.”

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Posted 5 years ago

“Swindon hobble drive. Booked vehicle in for mot as a timed appointment today. Excellent first class service. All staff members were 100% professional. Totally recommend them. On line booking servise was excellent and just what I needed. I work in a similar customer servise industry so that is why I rate them 10/10. Mrs j shilston”

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Posted 5 years ago

“Brilliant service very efficient kept updated with a problem before rectifying! Manager and staff are so friendly, a big thank you for the coolant problem on the yellow citroen ds3 Well done to all will certainly recommend halfords autocentre at Tritton Lincoln after collection of the car on Saturday 3rd August 2019!”

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Posted 5 years ago

“Excellent service, at the Washington centre”

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Posted 5 years ago

“Hi went to bath centre on July 10th 2019 had a leaky tyre valve .valve was replaced free of charge had great service on a very hot day .Jess . .manager was very helpful. Will use again.well done”

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Posted 5 years ago

“I used the Barking east London branch yesterday. The service there was first class. The technician Roy was polite and very helpful kept me informed all the way through the repair. I booked my appointment on line First class service.”

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Posted 5 years ago

“I am giving HALFORDS, Eastern Avenue, Gloucester, a very deserving ' Five Star' Rating for the following reasons :- I found Halfords. to be a very well stocked store for any motorists/cyclists customer's needs.which no other Gloucester retailer of such quality and robust goods can match. I attended and shopped at this Halfords Branch ( Gloucester ), on Wednesday. 3rd of July, 2019. looking to purchase good quality security items for two Motability electric scooters . A member of staff, namely, 'Aerron' was immediately on hand to assist me, and take me to and show me all my needs ( 2 x quality strong cables, 2 x best quality alarm locks with keys; and some minor items like wash sponges and disability display stickers ) all for under £50.00 which were well worth it, having regard to the fact that the locks and cables were probably the best I could obtain above that of from what any other retailer had to offer for my security needs....so top marks to HALFORDS. Eastern Avenue, Gloucester As a bonus. my grateful thanks to Aerron. who afforded me two minutes of time by adjusting the rear brake cables of my 4 wheeled disability shopping trolley. That's what I call a great service by HALFORDS Staff. I doubt that I would receive such all around good service at other retailers. THANK YOU HALFORDS, you are still as good and loyal as the days when I was a customer at your HALFORDS Swansea Branch in 1959.”

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Posted 5 years ago

“Halfords at Durham the best Ronnie the manager very helpful and friendly first class every time”

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Posted 5 years ago

“Rang Halfords at Borehamwood to ask if they could check my tyres, told to call in the next day which I did, they checked all my tyres, all tyres need air which they did for me, went to pay & they said there was no charge, how great was that service, so thank you team Borehamwood”

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Posted 5 years ago

“The manager, Ronnie, goes out of his way to provide a first class service. He cannot be faulted”

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Posted 5 years ago

“Used the Rochdale Auto centre after using Jeep main dealer for last 3 years. The customer service is so much better at Halfords, full service including engine flush was still over £150 cheaper and all the work was explained and any potential issues highlighted without any pressure to buy. A* and will be using again!”

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Posted 5 years ago

“Great customer service by Sarah at Halfords Milton Keynes today. She gave me good advice about children’s car seats and helped to alter my existing seat to fit my growing grandchild to enable him to travel safely and comfortably. Thank you Sarah.”

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Posted 5 years ago

Halfords Autocentres is rated 1.9 based on 826 reviews