Halfords Autocentres Reviews

Name: Halfords Autocentres
Rating: 1.86

1.9 Rating 826 Reviews

21 %

of reviewers recommend Halfords Autocentres

Company Reviews

Questions

Metrics

1.9

Based on 826 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 9%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Phone:

0800 037 0800

Location:

Halfords Autocentres Ltd. 7/9 Richmond Road, Olton Wharf Olton,
Solihull

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The centre manager at Halfords Autocentre McConechys of Leith’s customer service is exceptional, I was on holiday & popped in as I had tyre pressure light on & I suspected I had a slow puncture, the guy made no fuss, I left the car, went for breakfast, within the hour he called & reassured me after checking the tyres everything was ok, he reset the tyre pressure and no charge was incurred, all done without an appointment at short notice”

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Posted 3 years ago

“Very friendly staff.”

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Posted 3 years ago

“Canterbury branch - very friendly staff- super fast. No pressure to use them will be 100% returning”

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Posted 3 years ago

“I have had two new tyres,tpms service and brakes for life fitted to the front and rear of my astra by halfords stirling,I found them to be courteous extremely helpful and found the work to be first class,I have found no reason to go elsewhere judge as you find.”

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Posted 3 years ago

“Excellent customer service from Lee and Martin for a car service at Halfords Auto in Lymington. Good booking system, friendly and efficient Staff. Detailed paperwork. Highly recommended.”

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Posted 3 years ago

“Had given in my Work van Vw transport in for a Mot at the Luton branch today, Dealt with Dominic on the phone and in person must say the best customer service I have had in a long time ,well spoken well mannered and well informed with everything 5 stars ⭐️ thanks Dominic give this man a pay rise he deserves it”

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Posted 3 years ago

“Travelling through Lymington my tyre pressure warning light came on. I tend to panic at dashboard lights! Google showed me there was a Halfords fairly near so I drove there and a very nice gentleman immediately checked and reset all the tyre pressures for me. A little thing I know but it meant I could continue my journey stress free.”

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Posted 3 years ago

“I called into the centre in Montrose to get advice about a battery I had bought online from Euro Car Parts but which i couldn't get to fit in my car. It turned out to be the wrong battery. The Halfords manager ordered the correct replacement and fitted it himself first thing the following day....and it was the same price as the "discounted" one from Euro which I returned and got my money back. The service at the Montrose centre was first class - professional, knowledgeable and friendly. I would highly recommend them.”

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Posted 3 years ago

“Havant auto centre went above and beyond for me. Had an issue with my car whilst visiting from Norfolk. Jason went above and beyond for me, kept my car for 2 1/2 hrs to address what I thought was a possible problem with a leaking coolant pipe, there ended up being no present leak, but a historic residue from a previous one. He very kindly refilled my coolant and after diagnosing no problem did not even charge me for the time or coolant. Spot on service and advice given. Would 100% recommend this auto centre that was recommended by my local family who use frequently for their own car! Thank you so much, I made the journey home safely and took his advice on my return to Norfolk, a very happy customer 😊”

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Posted 3 years ago

“I had to leave my Skoda Yeti overnight with its two defunct tyres in Blairgowrie, Perthshire. I spoke to Darren, Centre Manager, at 8am to let him know. He could not have been more helpful with an excellent phone manner. He phoned me at 11:30 same day to say my car was ready for collection. I heartily recommend Halfords Blairgowrie. Thanks for helping me.”

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Posted 3 years ago

“Excellent service, felt like I was the only customer, given 4 Price's for tyre's, Darren on the desk explained pro's and con's of each tyre and price. Very happy, would recommend 5*.”

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Posted 4 years ago

“Very friendly,helpful & effecient callum”

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Posted 4 years ago

“Excellent customer service. Excellent Manager (Andy). Used Andy for over 20 years. When Andy was transferred to another branch, I found him again. When he moved back to Erdington, I used him again. Very trust worthy and helpful, so are his staff. I will always use Halfords Autocentres for my car repairs.”

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Posted 4 years ago

“Halfords autocentre in halesowen was absolutely brilliant.bobby-john the guys who looked after me and my car was 10 out of 10 for everything..already reccomended for a top service”

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Posted 4 years ago

“Went as car battery was flat and they did a free battery check so impressed they informed me I didn’t need to buy a new battery very impressed”

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Posted 4 years ago

“Hadnt been here before,South street Romford took a chance,very pleased,had few problems with my car ,passing M.O.T..they told me what to do,they helped me,didnt over price me,I had to return George took control,got me in Quickly,and Jo worked on car explained everythg to me my lights etc...I was impressed👏👏defo be going back..Thankyou From Lisa Edwards..”

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Posted 4 years ago

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Posted 4 years ago

“Excellent service from the Halfords Autocentre in Luton as always.”

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Posted 4 years ago

“Friendly staff always helpful and efficient work done”

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Posted 4 years ago

“Had tyres fitted today very helpful staff , especially Richard in front desk . Nothing was to much trouble”

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Posted 4 years ago

Halfords Autocentres is rated 1.9 based on 826 reviews