Halfords Reviews

Name: Halfords
Address: -, - -, Worcestershire
Rating: 2.53

2.5 Rating 1,357 Reviews

37 %

of reviewers recommend Halfords

2.5

Based on 1,357 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

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Email:

customer.services@halfords.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product they sold me was great, they were really good at giving advice. However in the store I bought it from the fitter was not there so I visited another store and they couldn't do it either! This is very annoying”

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Posted 8 years ago

“I must say halfords staff service is spot on. Its not often I dish out praise mind!”

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Posted 11 years ago

“that was close! Simon from customer service just saved your Bletchley store after they didn't book in an order correctly.”

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Posted 11 years ago

“Decent customer service job at Halfords.”

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Posted 11 years ago

“Big shout out to staff at your Banbury branch, Tasha on the checkout and Alastair the fitter - first class customer service!”

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Posted 11 years ago

“Brilliant customer service MOT centre Park Gate Fareham Steve & Raquel did you proud and thank you for the efficient MOT wow”

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Posted 11 years ago

“just wanted to say I received the most incredible customer service today from Luke in your Chiswick branch! It made my day!”

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Posted 11 years ago

“Many thanks to Sam from Halfords uk Warrington for some excellent customer service.”

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Posted 11 years ago

“Outstanding customer service at Halfords uk today. So helpful. Problem with your headlights? Head over to Halfords.”

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Posted 11 years ago

“in Rhyl have consistently display poor customer service and lack of technical safety. Buyers beware”

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Posted 11 years ago

“I think the staff in halfords uk in Harrow and S. Ruislip need some serious Customer Service training. The staff at Watford are fantastic.”

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Posted 11 years ago

Halfords is rated 2.5 based on 1,357 reviews