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Halloween HQ Reviews

4.1 Rating 263 Reviews
75 %
of reviewers recommend Halloween HQ
Read Halloween HQ Reviews
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Phone:

(0)1800 911 842

Email:

jfreeman@partyhq.co.uk

Location:

Exe BoxMatford ExeterDevonUnited Kingdom
Exeter
EX2 8FD

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Anonymous
Anonymous  // 01/01/2019
Very happy with the Halloween HQ customer service, I was notified by email of every step of my order and my package arrived promptly. The costume was exactly as described and of good quality.
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Posted 8 years ago
had the costume delivered in a very quick time & exactly as informed
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Posted 8 years ago
Quick next day delivery
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Posted 8 years ago
I made 2 ordres the 3344 and the 3346. I received the 3344 and I'M really happy but the order 3346 is a duplicate to the 3344, the problem is that I never received the product and you didn't refund me for the moment. Can you please do something for me, refund the order 3346 or send me the product so that I can return it. Thank you for your help. Krystel HERY
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Posted 8 years ago
Website was easy to navigate, delivery was quick and costumes are great quality
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Posted 8 years ago
I was very please with the Marlyin Monroe costume it was for my 7yr old daughter the only thing I felt was that the wig let it down as it's quite a main feature for Marlyin other then that I was happy over all
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Posted 8 years ago
Absolutely disgusted no response to 3 emails and several calls
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Posted 8 years ago
Want to return product have emailed and left messages but have had no reply or nobody has got back to me
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Posted 8 years ago
Great website, fast and email all the information to you now matter the time, will definitely be using you again.
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Posted 8 years ago
Unfortunately I wont be ordering from Halloween HQ again. The costumes look nothing like wat they are onthe pactage. Had to go out and buy 2 while new costumes for my children. Sorry Halloween HQ
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Posted 8 years ago
Very quick delivery service
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Posted 8 years ago
I got what I needed.
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Posted 8 years ago
Very fast and prompt delivery...costume is as seen on the site... material is of good quality ...very happy with my purchase
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Posted 8 years ago
Delivered promptly. Good quality
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Posted 8 years ago
I incorrectly made a duplicate order (didn't realise the first one had gone through correctly). I immediately emailed to cancel the order. I have received one order however I have been charged for two orders. I have emailed twice and called and left two messages but nobody has gotten back to me. Very dissatisfied with service and will be taking this further if I do not hear back by end of today.
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Posted 8 years ago
Got everything I needed shipped to my door , very happy with speed of delivery , saved a lot of driving around to shops that don't have anything new , ty
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Posted 8 years ago
fast delivery,top quality product,i was delighted with my vampire costume,very true to size also :) thanks
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Posted 8 years ago
I was charged twice for the product. Emailed the company twice, still haven't heard anything back. If I don't get a reply from my emails within the next three days I will be pursuing this further.
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Posted 8 years ago
Got here on time was great but my son got the darts vadar deluxe suit and was missing the mask he wore suit before I could send it back
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Posted 8 years ago
The website was easy to navigate and very fast and efficient delivery. My son and I were both delighted.
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Posted 8 years ago
Halloween HQ is rated 4.1 based on 263 reviews