HALO Branded Solutions Reviews

Name: HALO Branded Solutions
Address: 1980 Industrial Dr, Sterling, IL
Rating: 4.86

4.9 Rating 490 Reviews

97 %

of reviewers recommend HALO Branded Solutions

Company Reviews

Questions

Metrics

4.9

Based on 490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

855 425 6266

Email:

service@halo.com

Location:

1980 Industrial Dr
Sterling, IL
61081

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent my quote request on Halo's website 4/26/18. I didn't get final proofs until 6/13/18. The proofs looked awful and they were not up to our standards. It was difficult to get in contact with someone. We cancelled our orders and we will continue using our usual vendor.”

Helpful Report

Posted 6 years ago

Dear Valued Customer, We sincerely apologize that your first experience with HALO Branded Solutions was not positive. Our embroidery proofs should have been of higher quality (and we are addressing that with our two factory partners that made your proofs), and we should have been faster to resolve the situation. The sales person that worked with you also apologizes for your poor experience, and has offered you a $100 credit on a future order, should you be willing to give her and HALO a second chance. We hope that you will consider HALO for a future project. Thank you, HALO.com Customer Service

Posted 6 years ago

“Promptness. Thank you so much!”

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Posted 6 years ago

“We were very pleased with the quality of the merchandise purchased and the craftsmanship of the embroidered logo.”

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Posted 6 years ago

“First of all, the face of Halo Branded Solutions, is Ross Loevy. He is the only person that we had contact with thru the bidding process. Ross was exceptional - from the first email, thru the review and submission of his proposal to the the final decision. He was clearly the best of the six bidders from an overall responsiveness and detail vantage point. Ultimately, our decision was not based on price but Ross's performance throughout the process. He was great to work with...and we'll definitely use him again. Don Collyard Co-Chair Keys Charity Fund St. Paul, MN”

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Posted 6 years ago

“Quick response.”

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Posted 6 years ago

“Answered questions promptly. Walked me through ordering process.”

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Posted 6 years ago

“Jan was very responsive to e-mails and phone calls. She was able to help me find products that met my quality standards as well as my budget. I was able to get my items within a week of starting my order.”

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Posted 6 years ago

“..........”

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Posted 6 years ago

“Delivered what you promised!! Love the tumblers!”

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Posted 6 years ago

“My Kathy called after the bags I ordered were sent to see if I was happy with them. The printing was really small and she worked with me and the warehouse until they were able to make sure I was happy with the product I received. Honestly this was the best customer service I have ever received from any company ever. I did not have to make phone calls an follow up, Kathy did it all until she was sure that I was satisfied. I have mentioned this to many people at my church which I was buying the bags for and made sure I pass on the name of HALO Branded Solutions and how great my experience has been. I will definitely think of your company first in the future. Thank you HALO & Kathy! Mary Jo Zurney”

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Posted 6 years ago

“Convenience of ordering products online and working with a specialist to see the order through from beginning to end.”

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Posted 6 years ago

“Very nice to work with. Kathy was awesome and answered all my questions. I do not have a lot of need for this type service but when I do I will definitely use Halo and Kathy again. Just awesome to work with.”

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Posted 6 years ago

“Great job! It was so fun to work with Jan on our products and I will work with her again in the future!!”

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Posted 6 years ago

“Kathy was a Rockstar coming through on a last minute order and delivering on time with great quality!”

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Posted 6 years ago

“Quick response and super friendly in addition to great prices. Overall experience was EXCELLENT!”

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Posted 6 years ago

“VERY pleased with product, service & delivey!!!”

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Posted 6 years ago

“Molly worked with me to find the correct pen and pencil that we already used to ensure that we did not get a different one. Molly also worked with me to get the colors of the pencils and pens as well as the colors of the imprints correct to match Oregon Duck Football colors. She was outstanding and we will use her again. She is a real professional and an asset to your company. Thank you for employing such a wonderful person.”

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Posted 6 years ago

“Anita helped me find what I needed and how get it within my price range! It even arrived early!”

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Posted 7 years ago

“Anita was very helpful, gave great insight, and made designing and ordering very simple and easy.”

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Posted 7 years ago

“Great response time!”

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Posted 7 years ago

HALO Branded Solutions is rated 4.9 based on 490 reviews