HALO Branded Solutions Reviews

Name: HALO Branded Solutions
Address: 1980 Industrial Dr, Sterling, IL
Rating: 4.86

4.9 Rating 489 Reviews

97 %

of reviewers recommend HALO Branded Solutions

Company Reviews

Questions

Metrics

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

855 425 6266

Email:

service@halo.com

Location:

1980 Industrial Dr
Sterling, IL
61081

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HALO Branded Solutions 5 star review on 15th July 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pam was so helpful and quick to respond. We love our branded products!”

Helpful Report

Posted 5 years ago

“We were unable to find what we wanted in the UK, found you online and the golf marker three sided pen was just what we were looking for! The items look fantastic and the speed and delivery was extremely good. Many, many thanks!”

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Posted 5 years ago

“First of all, Jan was amazing. She is great and went out of her way to help me and accommodate me and my specific order. However, whoever engraved and packaged our items did not do a good job. They came in dirty, poorly taped boxes and most of our items were engraved poorly and hard to see.”

Helpful Report

Posted 5 years ago

Dear Jordan, We sincerely apologize that you were not satisfied with the awards that you received. HALO and your Account Executive Jan would like to get your awards replaced and address the issue directly with our vendor. Jan has reached out to you via email and phone and has not received a response. If you could please provide her with photos of the awards, she will try to make this right for you. Your satisfaction with our service and the product you purchased from us is very important. You may also contact HALO.com Customer Service at (855) 425-6266. Sincerely, HALO Branded Solutions

Posted 5 years ago

“great job, easy to order and understanding, patient customer service.”

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Posted 5 years ago

“Ross Loevy was the contact person that helped me and he did an OUTSTANDING job. He was personable, nice, knowledgable and genuinely cared and wanted to do anything he could to help me. In fact, I was so grateful for him, I would like to request him every single time I place an order. Please let him know that I truly enjoyed working with him. Thanks Ross!!”

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Posted 5 years ago

“very quick response time and the product was exactly what we were looking for.”

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Posted 5 years ago

“Kendra was amazing to work with. I had a VERY quick turn around for a rush order and all logistics were completed within 2 business day. My order came in flawless! Will definitely be coming back to HALO.”

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Posted 5 years ago

“Crissie has been amazing and very patient. She got together mock ups of everything I had asked to see, sent me samples of everything that I requested to show my higher ups and waited patiently as I waited along with her for approval for orders. Once we decided on the items we wanted she got me proofs quickly and orders to me in record time. I am happy with all the interactions that she has provided. Sweet lady to work with and made my transition to a new company so much better than expected. She will be getting all the business I can get her from here on out. 7 days from proof approval to receiving the product is great!”

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Posted 5 years ago

“Ross is amazing! The product came in perfect and fast! We love HALO!!!”

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Posted 5 years ago

“Anita was great to work with. I found the site, told her what I was look8ng for as a group gift with sentimental meaning. She offered some suggestions. I and our board loved it so we ordered the lot. Within two weeks I had the shipment. All arrived safe and sound. Thanks again Anita!”

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Posted 5 years ago

“The rep I worked with, Jan Martin, provided fantastic service. I appreciated her patience and responsiveness to our company's needs. The one issue we had was a cracked pot on one of the plants (they are supposed to begin cracking after 3 years) so we won't be able to send that product out. But other than a product issue, the service was fantastic. I look forward to working with Jan in the future.”

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Posted 5 years ago

“They provided amazing customer service and were quick to resolve any issues/changes I wanted to make.”

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Posted 5 years ago

“They were just what I ordered and came in on time. Thanks so much to Chrissy for guiding me through the process.”

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Posted 5 years ago

“Very pleased with the service provided by Janette Petesch and products she suggested.”

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Posted 5 years ago

“Our HALO rep, Evan Kander, has been exceptionally helpful throughout our entire ordering experience. We were looking for useful promos to hand out at a career expo, and he provided me with pricing for notebooks (my specific request) in addition to other product ideas that we may want to consider. Additionally, at the smallest mention of future events, Evan jumped on the opportunity to provide me with numerous options that we may want to order in the future (without being pushy about it). He was quick to answer all of my questions, and when it looked like our order might be delayed due to weather, he made sure it wouldn't be an issue for our event date. Thanks again, Evan!”

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Posted 5 years ago

“Celia did a great job finding the right pen for me and at a good price.”

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Posted 5 years ago

“Thank you for your patience. You were great to work with as we needed to refine our order to meet the dollars available to our non profit organization. Truly appreciated all your help!”

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Posted 5 years ago

“I have been ordering imprinted wall calendars from Halo since 2011. The orders always arrive on time and there have never been any problems. My rep left the company and another rep, Jody Ferrer, contacted me to help with my annual order. She made the transition seamless and easy. Thank you Jody! My new order will not be shipped till November, so I will answer the questions based on past experience.”

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Posted 5 years ago

“Anita was great to work with! She answered all my questions and helped me pick a great product!”

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Posted 5 years ago

“Great experience ordering with HALO!”

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Posted 5 years ago

HALO Branded Solutions is rated 4.9 based on 489 reviews