HALO Branded Solutions Reviews

Name: HALO Branded Solutions
Address: 1980 Industrial Dr, Sterling, IL
Rating: 4.86

4.9 Rating 489 Reviews

97 %

of reviewers recommend HALO Branded Solutions

Company Reviews

Questions

Metrics

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

855 425 6266

Email:

service@halo.com

Location:

1980 Industrial Dr
Sterling, IL
61081

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HALO Branded Solutions 5 star review on 15th July 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jan was extremely helpful with me in getting my order made correctly. She kept the communication open, and it was very easy to place the order.”

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Posted 4 years ago

“On time and done nicely”

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Posted 4 years ago

“Kendra McDougal has been incredibly helpful from the very first day we met. She is incredibly professional and personable, and is my go to with any branding questions.”

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Posted 4 years ago

“I found them very easy to work with. I was able to place my order via email and my contact was helpful and accommodating. We received our order a week earlier than our target date and we are very happy with our pens!”

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Posted 4 years ago

“Kasondra Crist @ HALO was a pleasure to work with every step of the way!!”

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Posted 4 years ago

“Danielle was easy to work with and communicated with me through the process.”

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Posted 5 years ago

“Great help and communication from Kasondra. always professional and responds in a timely manner.”

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Posted 5 years ago

“Products were good quality and our rep Celia Hurdle was great, very responsive.”

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Posted 5 years ago

“We used HALO on a great recommendation from another university to create pennant flags for our employee giving campaign. Our team worked with Pam Hite and was disappointed with the overall experience. Throughout the entire project, there was a lack of communication from getting samples to payment for the product. She would contact myself, instead of continuing conversations with the designer and the project manager. This led to a few different hiccups. Our original time frame was 5 - 7 from design. However, it turned out to be 5 - 7 days from approving the proofs. There were a couple of proofs that were wrong and that stalled the project further. We also had to contact her multiple times in order to hear back. This was also frustrating because we felt that as a vendor, there should be dialog throughout the process.”

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Posted 5 years ago

Dear Megan, I want to first apologize that your first experience was anything less than superb with HALO. We have been looking into your order to see what went wrong and how we can fix those mistakes from happening again. Pam & HALO hope that you would be willing to give us a second chance to prove that HALO Branded Solutions and Pam Hite are your go-to's for your promotional needs. If you wish to order again we will be providing you with a 10% discount off your next order. Thank you, HALO Branded Solutions

Posted 5 years ago

“My rep was super responsive and helpful. I needed branded items very quickly and she was able to narrow down my choices to what I could get in a timely manner. I would absolutely order from them again.”

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Posted 5 years ago

“We turned in our order rather late and Kathy did her very best to get it done on time for our event. I haven't received them yet but I am confident all will be well.”

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Posted 5 years ago

“Service was great! Jan helped me secure the best price possible for the product and worked with me to clarify all the art requirements to make it smooth sailing.”

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Posted 5 years ago

“Kendra and HALO Branded Solutions were extremely helpful, quick and consistent. The communication was constant and impressive. Thank you for all of your help!”

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Posted 5 years ago

“We had a very good experience with Halo Branded Solutions. The tumblers we ordered turned out beautiful and they easily split our shipments to different locations without issue. The only problem I had was that our Colorado shipment had broken straws in them. The straws could have been packaged better to prevent breakage - they were just laying on top of the tightly packed tumblers.”

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Posted 5 years ago

“Anita was fantastic. She offered solutions to our needs and communicated every step along the way until we received our merch exactly as she promised. Will be working with her on our future projects. Thanks!!”

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Posted 5 years ago

“So far so good! Hopefully we will like the product, but Jan's service is top-notch. Responsive, helpful, and her service is why we chose to go with your company. Thank you. Rebecca”

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Posted 5 years ago

“Great Customer Service”

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Posted 5 years ago

“Halo and their staff were efficient and kind.”

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Posted 5 years ago

“GREAT service, very fast and easy to work with!”

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Posted 5 years ago

“Kathy was amazing! Somehow, she was able to accomodate our incredibly tight deadline and the playing cards look fantastic. Thank you for your professional, prompt service and follow up. We'll use your company again!”

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Posted 5 years ago

HALO Branded Solutions is rated 4.9 based on 489 reviews