HALO Branded Solutions Reviews

Name: HALO Branded Solutions
Address: 1980 Industrial Dr, Sterling, IL
Rating: 4.86

4.9 Rating 489 Reviews

97 %

of reviewers recommend HALO Branded Solutions

Company Reviews

Questions

Metrics

4.9

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

855 425 6266

Email:

service@halo.com

Location:

1980 Industrial Dr
Sterling, IL
61081

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HALO Branded Solutions 5 star review on 15th July 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am new to the vape world and there live help gave me so much information. They were patient with me and gave me the advise I needed to get started. Thanks to all their live help employees”

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Posted 6 years ago

“It was a pleasure working with Mike Levin and HALO. The product quality and production were as represented.”

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Posted 6 years ago

“Hope to do more business in the future! Great service!”

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Posted 6 years ago

“It is a pleasure working with Pam Hite on my Orders. She is courteous and truly attempts to resolve any concerns I have wile placing orders. From working to get logo designs done properly to expediting orders when necessary Pam Hite does her very best. She is definitely an asset to your company.”

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Posted 6 years ago

“I had a rush order and Ron called me to make sure they got it right and on time. Saved my bacon”

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Posted 6 years ago

“Janette did a great job helping me order some swag items a few months ago. Even though there were delays at the factory, she made sure all my swag was delivered on time and helped deduct shipping costs that I was not responsible for since it was the factories fault. Thank you Jannete! -Roya”

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Posted 6 years ago

“Excellent customer service and a great product.”

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Posted 6 years ago

“The final product was great. The process, however, was too long, specifically the proofing process. It took way too long before I received a proof. I had to contact my sales rep several times to inquire. That made me nervous. During the same timeframe, I ordered items from another promo company. I received their proof within 24 hours and I actually received my delivery from them before I even got your proof. Love the final product but the timing makes me hesitant to order from Halo again.”

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Posted 6 years ago

Dear Jennifer, We apologize that it took longer than you expected to receive your final proof. While our account executive kept you aware of the status during each step of the process, and we met your in-hands date with the final product, we agree that it took us longer than we anticipated getting you the correct proof, due to an error by our partner factory. We are sorry that this delay made you nervous. This was a rare situation, since the vast majority of our proofs are error free. We work hard to get all orders to our customers by their in hands date, if not earlier. We hope that you will consider giving HALO and your Account Executive another chance to serve you and we would like to offer you a free set up on your next order with HALO. Sincerely, HALO Branded Solutions

Posted 6 years ago

“I was very impressed with the service and the final product (tote bag). The job went through very smoothly and Pam was extremely friendly and helpful. Our client is very happy--which makes us very happy! Thank you!”

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Posted 6 years ago

“Jody and her team were awesome to work with!”

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Posted 6 years ago

“The products we have ordered in the past have been of good quality and the process of ordering was very easy. Service was great. Anita has been a pleasure to work with and is very accommodating and knowledgeable. Thank you!”

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Posted 6 years ago

“Debbie is awesome! She always goes above and beyond. Love working with her.”

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Posted 6 years ago

“I ordered 250 can coolies from Anita Condit and she was very helpful! The coolies arrived a couple days ahead of the scheduled date, and I could not be happier, they look great!”

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Posted 6 years ago

“All I can speak to at this point, is the excellent service. Celia was great to work with, and instilled confidence that I would get our product in time for our event. Look forward to working with her in the future. As I have yet to see the item we purchased, I can only hope it will as excellent as the service provided by Celia.”

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Posted 6 years ago

“Over all experience was EXECELLENT! I truly appreciate Ross going about and beyond to help find the umbrellas we wanted. Great experience!”

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Posted 6 years ago

“Quick response”

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Posted 6 years ago

“Jan was INCREDIBLE to work with! She made sure to get us the best possible quality items at a fair price. She was quick to make recommendations and help us through out the entire process of ordering our goods. I highly encourage giving HALO Branded Solutions your business - you'll be in good hands.”

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Posted 6 years ago

“Lynette Baker was amazing at providing a service to get us the journal that we needed. Thank you!”

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Posted 6 years ago

“We had a last minute rush order that needed to be placed and Ross Loevy was extremely helpful.”

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Posted 6 years ago

“I sent my quote request on Halo's website 4/26/18. I didn't get final proofs until 6/13/18. The proofs looked awful and they were not up to our standards. It was difficult to get in contact with someone. We cancelled our orders and we will continue using our usual vendor.”

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Posted 6 years ago

Dear Valued Customer, We sincerely apologize that your first experience with HALO Branded Solutions was not positive. Our embroidery proofs should have been of higher quality (and we are addressing that with our two factory partners that made your proofs), and we should have been faster to resolve the situation. The sales person that worked with you also apologizes for your poor experience, and has offered you a $100 credit on a future order, should you be willing to give her and HALO a second chance. We hope that you will consider HALO for a future project. Thank you, HALO.com Customer Service

Posted 6 years ago

HALO Branded Solutions is rated 4.9 based on 489 reviews