Hampergifts.co.uk Ltd Reviews

Name: Hampergifts.co.uk Ltd
Address: Hampergifts.co.uk Ltd, Unit 3 Spring Valley Business Centre, St Albans, Hertfordshire
Rating: 4.79

4.8 Rating 3,465 Reviews

98 %

of reviewers recommend Hampergifts.co.uk Ltd

4.8

Based on 3,465 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Hampergifts.co.uk Ltd:

Beautiful hampers and gift baskets

Visit Website

Phone:

1727 895 900

Email:

sales@hampergifts.co.uk

Location:

Hampergifts.co.uk Ltd,
Unit 3 Spring Valley Business Centre,
St Albans
Hertfordshire
AL3 6PD

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Hampergifts.co.uk Ltd 5 star review on 17th February 2024

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient was really pleased with the hamper, bought as a welcome gift for them moving house.”

Helpful Report

Posted 5 years ago

“My order was placed from Ontario, Canada. Website easy to navigate and Hamper was delivered on time. Real time delivery details were received regularly. Dianne WG”

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Posted 5 years ago

Dear Dianne, Its lovely to hear from a customer in Canada! Thank you very much for your feedback and we hope to see you again soon. Best wishes Hampergifts Team

Posted 5 years ago

“This was my first time ordering from Hampergifts and I had a very disappointing experience. The gift was to be delivered on Friday 8th February, my parents 60th Wedding Anniversary, it eventually arrived on 11th. I called the courier on 8th afternoon to be told they failed to deliver due to a road closure although several other gifts and flowers were delivered through other couriers. They told me they would try again that afternoon or worst case they would deliver the next morning, neither happened. I called again on Saturday to be told it had been locked away in the depot and they couldn't deliver until Monday. A very disappointing experience for a very very special occasion.”

Helpful Report

Posted 5 years ago

Hi Jatinder, Thank you for your feedback. We are very sorry to hear your gift was delayed. We can see from the DPD tracking that there was indeed a "road block" which caused the delay. Unfortunately while we always do our best to deliver on your chosen day, sometimes delays can occur outside of our direct control. For future reference - if you see any delivery issues please do contact us first, before even the carrier, as we can contact DPD directly, and upgrade consignments to either a Saturday service, AM service or both. If you email sales@hampergifts.co.uk our team would be happy to send you a voucher for your next order, in the sincere hope you will use us again in the future. Hampergifts Team

Posted 5 years ago

“The ordering of the hamper I chose was easy and I received a confirmation email explaining how the delivery process works. I then received an email from the delivery company providing me with a tracking number. However on the chosen delivery day I attempted several times throughout the day to see where the delivery was tracking and the link was not working. Even now when I click on it, it is blank and provides no information. Being on the other side of the world, this was very stressful and disappointing, not knowing if the hamper was delivered or not. As it turns out the hamper was delivered on time without issue and the recipient loved it but the lack of communication was a let down.”

Helpful Report

Posted 5 years ago

Dear Celeste, Thank you very much for your feedback. We are delighted to hear the hamper arrived on time and went down well! And we are sorry to learn that the tracking details did not work at the time. The carrier website may have been experiencing a temporary issue. In future, if you email sales@hampergifts.co.uk or give us a call we would be happy to track your order for you, to put your mind at ease! We hope to see you again soon. Best wishes Hampergifts Team

Posted 5 years ago

“I was disappointed with the size of the hamper. For £40 I expected more. The gift card was also poor tiny writing on a piece of card.”

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Posted 5 years ago

Dear Yvonne, Thank you very much for your feedback. We are very sorry to hear you were happy with your chocolate hamper. On the product page we do try to provide all possible information regarding the size of basket, along with a full list of the contents and their respective weights. However if these were overlooked or not made clear enough to you then we sincerely apologise - and we'll look to make these clearer for our customers in the future! If you email sales@hampegifts.co.uk our team would be happy to provide you with a voucher code for your next order, as we sincerely hope you will give us another chance! Best wishes Hampergifts Team

Posted 5 years ago

“Excellent service, no problems with order and recipient loved the hamper. Will be sure to order again. Thank you.”

Helpful Report

Posted 5 years ago

Dear Ruky Thank you for your feedback We are very happy the hamper went down well with your recipient! Hampergifts Team

Posted 5 years ago

“Excellent service. I ordered a hamper for my Sister for her birthday ,It was delivered on time and she was delighted with all the lovely goodies. I would definitely use this company again. Christopher.”

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Posted 5 years ago

Dear Elizabeth, Thank you for your feedback! We are delighted the gift went down well with your sister :) Best wishes Hampergifts Team

Posted 5 years ago

“Great choice in the retro sweet hamper! Didn't take long to arrive and enjoyed by all!”

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Posted 5 years ago

Thank you for your feedback We hope to see you again soon! Best wishes Hampergifts Team

Posted 5 years ago

“Delivered on time. Recipient was delighted with the gift. Would definitely use the company again.”

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Posted 5 years ago

Dear Alison, Thank you for your feedback We are delighted your gift went down well and hope to see you again soon! Best wishes Hampergifts Team

Posted 5 years ago

“Very good service and clear communication.Happy with this.”

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Posted 5 years ago

“The 'Opulence' - worth every penny! Lightning fast delivery, the highest class of delivery, superb communications. Could not be more pleased! Thank you!!!”

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Posted 5 years ago

“Hampergifts.co.uk were brilliant, making something that can be quite daunting and time consuming so much easier! Some hiccups along the way, but the team were always available and happy to help, and resolved issues really quickly! Will be coming to them first again for the next time! Thanks :-)”

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Posted 5 years ago

“Didn't get to see the Towers ourselves as we live in New Zealand but the kids were really happy with them. Delivery went smoothly and was on time. Great experience and we would be happy to order again.”

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Posted 5 years ago

“My daughter's gift arrived in perfect condition on time. She is very happy with it. I could not ask for more. Thank for your excellent service.”

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Posted 5 years ago

“Ordering is easy. I’ve used Hampergifts twice nowand the same great results each time. Lovely hampers”

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Posted 5 years ago

“Very impressed with clarity of website, ease of use, service and delivery time. Didn't see the hamper I ordered myself but the recipients said it was excellent.”

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Posted 5 years ago

“Lovely gift recipient loved her hamper all delivered on time excellent service”

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Posted 5 years ago

“As always great service Very nice selection of gifts and hampers for all occasions and the prices are great it’s the only place to shop for that special surprise gift contests of the hampers are great value with a great selection of goodies to share and enjoy”

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Posted 5 years ago

“This is a good app and I am so happy for that kind of app is available for us So nice bro”

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Posted 5 years ago

“Its a good”

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Posted 5 years ago

Hampergifts.co.uk Ltd is rated 4.8 based on 3,465 reviews