Hampergifts.co.uk Ltd Reviews

Name: Hampergifts.co.uk Ltd
Address: Hampergifts.co.uk Ltd, Unit 3 Spring Valley Business Centre, St Albans, Hertfordshire
Rating: 4.79

4.8 Rating 3,503 Reviews

98 %

of reviewers recommend Hampergifts.co.uk Ltd

4.8

Based on 3,503 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Hampergifts.co.uk Ltd:

Beautiful hampers and gift baskets

Visit Website

Phone:

1727 895 900

Email:

sales@hampergifts.co.uk

Location:

Hampergifts.co.uk Ltd,
Unit 3 Spring Valley Business Centre,
St Albans
Hertfordshire
AL3 6PD

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Hampergifts.co.uk Ltd 5 star review on 4th January 2025

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant purchase and no faults at all with Hampergifts. Hamper was delivered on the day and time given and in perfect condition. It was for a gift so I was very happy.”

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Posted 5 years ago

“Very impressed with the service..they keep you informed of when the gift is delivered,and fantastic quality hampers.very Impressed. As I live in Australia this is a great way of sending good quality gifts”

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Posted 5 years ago

“Fantastic service easy to use website quick delivery and fantastic product at great value for money.”

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Posted 5 years ago

“I live in Australia and wanted to send my mum something for her birthday and decided to use Hampergifts. I found them easy to use, loved the choice of hampers and mum got her surprise exactly when I wanted it delivered. Would highly recommend this company.”

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Posted 5 years ago

“Lovely tower of gift boxes, very well received. It was nice to be able to send something a little bit different, and this was much appreciated. As I live abroad, it was all done online (very easily), however my friend still felt that I had really taken the trouble to choose something special. Delivery right on time, with good communication from the courier so we all knew when it would arrive.”

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Posted 5 years ago

Dear Julie Thank you so much for your feedback! We hope to see you again soon Hampergifts Team

Posted 5 years ago

“There was an issue where the contents were not as described. However, we were sent replacement items, very impressed with efficiency and speediness to resolve the issue, very much appreciated.”

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Posted 5 years ago

Dear Jo, Thank you for your feedback, it is very much appreciated. We are very sorry to hear that the fruit cake was missing from your order and that you feel the hamper was not value for money. We fully understand your husband was looking forward to the fruit cake! And we understand your disappointment. The fruit cake was out of stock at the time of ordering therefore it was substituted for an item of equal or greater value. However we are happy to say that the Fruit Cake is now back in stock, and we can of course send this out to your husband right away - along with some complimentary goodies to make up for your disappointment :) Someone from our customer care team will be in touch shortly! We do hope this helps Hampergifts Team

Posted 5 years ago

“Excellent website and ordering service. I have been purchasing Hampergifts for a few years now - the quality is superb and the packaging second to none. Thank you.”

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Posted 5 years ago

Dear Christine Thank you for trusting us with your Christmas order once again this year. We value your repeat business more than you know! Best wishes Hampergifts Team

Posted 5 years ago

“Choosing the item to delivery was very easy, above all I was very impressed with the hamper itself. Amazing product, quality and service!”

Hampergifts.co.uk Ltd 5 star review on 28th October 2019

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Posted 5 years ago

“company very easy to deal with and prompt delivery.”

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Posted 5 years ago

“The ordering process was simple. The order arrived promptly and although the recipients hasn’t eaten any of the products yet. It’s presented very well”

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Posted 5 years ago

Dear Karen Thank you for your feedback! Hampergifts Team

Posted 5 years ago

“Every tower hamper I have ordered has been beautiful. The recipients have always been delighted at how the looked and the contents. I will not order hampers from anywhere else now.”

Helpful Report

Posted 5 years ago

“scheduled delivery failed because DPD driver did not realise he had to deliver package to guest (reception) at hotel. correct address was given. he was at closed service door with no one to receive package. despite speaking to DPD they did not rectify delivery. DPD claimed there was no recipient name on package, when I asked Hampergifts about it, they say the name was on the package, so i can only assume someone is lying. redelivery only happened on Monday but to what seems again only the service entrance instead of hotel reception as package was not handed to reception from service delivery entrance until Tuesday mid morning after guest had already checked out of the hotel. this was a 100% fail from all participating parties!”

Helpful Report

Posted 5 years ago

Hi Claudia Thank you for your feedback and accompanying email We are so sorry to hear your parcel did not reach your intended recipient at the first attempt. Someone from our customer care team will be in touch to see how we can fix this for you in the best possible way. Hampergifts Team.

Posted 5 years ago

“My customer was very happy and so am I, will buy again.”

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Posted 5 years ago

“great service and delivery follow up!”

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Posted 5 years ago

“Professional service. Trustworthy. Easy to order, even from Canada. Our family member loved it and sent us a photo. She was pleased and so were we. We've now used them about 3 times and will be our go to! Definitely recommend.”

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Posted 5 years ago

Dear Janet Thank you for your feedback. Its lovely to hear from one of our Canadian customers! We look forward to seeing you soon ! Hampergifts Team

Posted 5 years ago

“Excellent customer service and product”

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Posted 5 years ago

“Hamper arrived on the date ordered. Friends loved it.. High quality”

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Posted 5 years ago

“Incredibly disappointed. I ordered a hamper for my fiancé's birthday with 5 days in advance. The hamper did not arrive today which was the birthday date. What is the point in ordering a birthday hamper if they will not recieve it on their birthday? I am sadly away from the country and trusted this company on delivering a gift for me and they let me down. Would not recommend to anyone as they are unreliable to deliver on time.”

Helpful Report

Posted 5 years ago

Dear Ana We are very sorry to hear of this delay. We have tracked your parcel and it is still being held at the DPD depot - which is unusual and could indicate a problem with either the parcel or the delivery address. We will contact the depot as soon as they open at 9am in order to get to the bottom what has gone wrong with this delivery. Someone from our Customer Service team will be in touch by email shortly to update you. Please be assured we will do all we can to resolve this to your satisfaction. Kind regards Hampergifts Team

Posted 5 years ago

“The hamper was recieved a day after the delivery date, not great when it's been ordered to arrive on a birthday. Hamper was lovely once received.”

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Posted 5 years ago

Dear Claire, We are so sorry to hear about the delay with your delivery. We have checked and there was indeed a one day delay, where your parcel appears to have been stuck at the DPD Hub for some reason. We will follow up and investigate with DPD immediately as to why this happened. We did dispatch in plenty of time so it is of course very frustrating when the carrier lets us down for whatever reason. We'd love another opportunity to get this right. So if you would like to give us another chance in the future, please email sales@hampergifts.co.uk beforehand and we would be delighted to offer you a discount on your next order. We are delighted to hear you were pleased with the hamper itself. Once again thank you very much for giving us your feedback. Hampergifts Customer Care

Posted 5 years ago

“The chocolates and roses arrived on time, looked spectacular and delivery communication was on the button.”

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Posted 5 years ago

Thank you for your feedback! Hampergifts Team

Posted 5 years ago

Hampergifts.co.uk Ltd is rated 4.8 based on 3,503 reviews