“Outstanding service from packers to movers to Rachelle at the office and working closely with Josh Anderson.
Josh, thanks for overseeing the entire move. We appreciate your attention to detail and genuine concern.
Russ and Cindy DiTusa”
“great handlers, took great care in wrapping things, but left all cartons and large furniture in garage without the placement of large pieces in the appropriate places. We had to notify company of this to get men to finish job.”
“Overall the move was good however I did find a few items were damaged. I also found that one of my living room lamps is somehow missing. All I have is the lampshade. I initially gave my movers a five star rating but after identifying the damage and missing items I can only give a star rating of three stars. Additionally my move manager reached out to make up for the damaged and missing item. I really appreciated his followup on my move to make sure I was completely satisfied with my move. I would have no problem recommending this company for their next move. Thank you and your move team.”
“As a first time mover I didn't know where to start. I called a few companies and searched for good reviews on the internet. I came across Handled and thought I'd give it a try. Got the quote in about 5 mins and it was the best price! Got the moved booked that same day. On move day all I had to do was sit back and watch as the expert movers came to my house, carefully loaded everything up and delivered everything to my new home all in the same day!”
Michael, we’re so sorry to hear about your negative experience and we want to make it right. We’ve reached out to you via email in an effort to resolve this. You’re also welcome to reach out to us at support@handled.com or (314) 391-6755.
“Handled is just what the name says. On time, careful with my things. The men that moved me were very professional. The company kept in constant contact with me through the whole experience. The app you download makes listing your goods a breeze. I wish I could given them more than 5 stars. I will definitely use them again in the future. I feel you can put you mind at ease using this company. Oh and the price was great too!!!”
“Handled is an amazing company! They were there on time, had good customer service, and friendly and efficient workers. Best moving company I have ever used!”
“Josh and the Handled team were fantastic to work with. It was a tedious, stressful move, as I was helping my parents transition to Independent Living. Josh was professional, thoughtful and conscientious. He communicated well and addressed any issues that were brought up. I would definitely use Josh and Handled again!”
“Handled is a great moving company; and, I would highly recommend them when you want to move. All of the staff were fantastic to work with. Management (Spencer, Eric) and Movers (Lynex and Darrion) were very professional, personable and very willing to work with you when there are unforeseen circumstances. I was very pleased with how the entire process worked and all four guys were the best. You will be making a mistake if you don't call them for your moving needs. Thank you to all. Lynne Smith”
“Everything was ok except the lead guy was complaining about the volume of things they had to load it was quite a bit. The other workers hustled got it done. I knew they couldn't get everything that day it's ok we will be using Handled to finish the other things in a few weeks Thanks”
“The "photographic inventory" was a pain that I was unable to complete. The app needs some work. The premise is interesting, but this was the worst move yet. The movers damaged my furniture, made it clear that the things that didn't fit on the truck were my problem, and, oh yeah, actually took time to steal the change from a bank I'd stashed in a bureau. Overall, I wish I'd shopped around a bit.”
James, we’re so sorry to hear about your less-than-stellar experience and we want to make it right. Please reach out to us at support@handled.com or (314) 391-6755.
Kelly, we’re so sorry to hear about your less-than-stellar experience and we want to make it right. Please reach out to us at support@handled.com or (314) 391-6755.
“I set a price for the move of all of my household contents with Josh. When he discovered the move was underbid, he pulled the moving crew out on the second day with about one third of my boxes and furniture remaining. He provided no assistance or options to complete the move. They walked out and abandoned a contractual obligation. I think that I handled the situation well. Not handled by Handled very well, ya think? You will read this, Josh. What do you have to say? Richard Releford. 6232897707”
Richard, we’re so sorry to hear about your less-than-stellar experience and we want to make it right. Please reach out to us at support@handled.com or (314) 391-6755.
“The movers came and didn’t want to move our gym equipment and refused to move it without more movers so they sat in their truck for over an hour complaining (we could hear them from inside). They started moving our items once a few more people came but continued to complain throughout the whole time and it was very uncomfortable. The move overall was supposed to take less than 4 hours and took over 8 hours to complete.”
Heather, we’re so sorry to hear about your less-than-stellar experience and we want to make it right. Please reach out to us at support@handled.com or (314) 391-6755.
