Thank you so much for your feedback. ❤️ We’re pleased to hear that your overall experience was a good one.
We completely understand your concerns regarding the security of the lid, particularly when your piece holds something so precious and meaningful. Your feedback is very important to us, and we’ll be sure to share your comments with our team as we continue to look at ways we can improve our designs.
Thank you again for taking the time to share your experience and for trusting us with such a special keepsake - Team HoH x
Thank you so much for your feedback. ❤️ We’re so pleased to hear that you had a positive experience ordering with us.
We’re sorry to hear that the chain length wasn’t quite right for you. We appreciate you sharing this with us, and we’ll take your comments on board as we’re always looking for ways to improve our customers’ experience.
If you'd like to speak to us further about this, please don't hesitate to get in touch at: studio@handonheartjewellery.co.uk and we'd be happy to look into this for you - Team HoH x
“I bought the North Star Cremation Ashes necklace for my sister after her beloved dog had crossed the rainbow bridge. The service from Hand on Heart Jewellery was first class and my order and the process of sending the ashes was carried out with the utmost empathy and care. So, even before we recieved the beautiful piece of jewellery, I was immensely impressed with this company. The necklace is beautiful: well-made, substantial and an eye-catching piece of jewellery. Everything about my experience with Hand on Heart was a pleasure and I would highly recommend this company to anybody.”
Thank you so much for sharing your feedback with us. We’re truly honoured that you chose us to create such a meaningful piece for your sister in memory of her beloved dog.
We’re so pleased to hear that you felt supported and cared for throughout the process, and that the North Star necklace was everything you hoped it would be.
Thank you again for your trust, your kind words and your recommendation.
Team HoH x
“Such beautiful jewellery honestly wouldn’t have gone with anyone else! This necklace stood out to me and I really wanted something different!
I cried opening this when i opened this! I recently lost my sister and this was the perfect necklace for me to have her ashes in! Now I will have her with me on my wedding day!
Thank you so much for this it is beautiful! 💜💜”
Thank you so much for sharing your feedback with us. We’re truly honoured that you chose us to create such a meaningful piece in memory of your sister.
We’re so pleased to hear that your necklace felt like the perfect choice for you and that it will be something special to have your sister close with you on your wedding day, we hope you have an amazing day.
Thank you again for your trust and for allowing us to be a small part of such an important moment in your life.
Team HoH x
“The service was excellent,it was exactly as Hand on Heart said it would be , when someone so important to you is lost,you need to trust your precious belongings being safe and delicately handled .Hand on heart did this and I thank them , I'm extremely happy with my gent's silver cross and chain it's beautiful my thanks to Donna for creating it . No matter any cost it's now priceless my thanks to Hand on Heart it's helped in a time of great difficulty.”
Thank you so much for sharing your feedback with us. We’re truly honoured that you trusted us with something so precious during such a difficult time.
We completely understand how important it is to feel confident that a loved one’s ashes are treated with the utmost care and respect, and it means so much to know you felt supported throughout the process. We’re delighted that you’re so happy with your jewellery, and we’ll be sure to pass your kind words on to Donna.
Thank you again for your trust and for allowing us to create something that holds such special meaning for you.
Team HOH x
Thank you so much for sharing your feedback with us. We’re truly honoured that you trusted us with something as precious as your dad’s ashes, and it means so much to know you felt confident and cared for throughout the process.
We’re delighted to hear you’re happy with your piece and your experience with us.
Thank you again for your trust and kind words.
Team HoH x
Thank you so much for sharing your feedback with us. We’re delighted to hear you love your jewellery and appreciated the thoughtful packaging and personal touches.
Thank you again for your kind words and support.
Team HoH x
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