“I recently bought the self fill ashes urn circle necklace in silver finish. I'm absolutely thrilled with the necklace because it means my husband, who passed away in 2025, is with me wherever I go. I underestimated the amount of comfort this necklace gives me, knowing he is with me on new travels and visiting places we went together.
The urn necklace itself has a lovely weight, comes beautifully packaged and is stylish and contemporary - just what I wanted. Inserting the ashes is a very simple process. I have no hesitation in recommending you to others. Thank you very much.”
Thank you so much for sharing something so personal. ❤️ We’re truly sorry for your loss in 2025, and we’re so moved to hear how much comfort your necklace brings you as you continue to travel and revisit places that hold special memories with your husband.
It means a great deal to know the piece feels right for you — from its weight and contemporary design to the simplicity of adding the ashes and the presentation when it arrived.
We’re deeply grateful for your kind recommendation and honoured to have created something so meaningful for you - Team HoH x
“Very respectful and understanding. Even when I messaged prematurely for an update they were professional and understanding and I couldn't be more grateful”
Thank you so much for your kind words. ❤️ We’re so pleased to hear that you felt respected and understood throughout, and that our team were able to support you in a calm and professional way.
It really means a lot to know you felt reassured during the process, and we’re truly grateful for your feedback - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you found the whole process quick, easy, and helpful.
It means a lot to us to know you’re extremely satisfied with your experience - Team HoH x
“Beautiful piece . I took a long time researching various companies but so glad I found you. Excellent communication and a lovely piece of jewellery that I will cherish. Thank you”
Thank you so much for your lovely feedback. ❤️ We’re truly honoured that after taking the time to research different companies, you chose us to create such a meaningful piece for you.
We’re so pleased to hear that you’re happy with the communication and your jewellery, and that it’s something you’ll cherish for years to come. Thank you again for your trust and kind words - Team HoH x
“The ordering process was easy and the whole buying experience was carried out with respect for our loved one’s ashes, the upmost care and attention to detail. They even managed to get it back to me in two weeks using the fast service. Will definitely use them again, thank you Hand on Heart for impeccable, lovely, respectful service.”
Thank you so much for your kind and thoughtful feedback. ❤️ We’re so pleased to hear that you found the ordering process easy and that you felt your loved one’s ashes were handled with care, respect, and attention to detail throughout.
It means a great deal to know you were happy with the turnaround time as well, and that the experience felt supportive and reassuring from start to finish.
We’re truly grateful for your trust and your recommendation - Team HoH x
“Communication was perfect, queries answered quickly and each time compassion shown. During an incredibly difficult time I wanted a ring to contain ashes of both my twins. I was offered two seperate collection sets and assured the ring would contain both. So much trust is needed to hand over ashes of your loved ones but I felt at ease and would definitely recommend Hand on heart jewellery.”
Thank you so much for sharing something so deeply personal. ❤️ We’re truly sorry for your loss, and we cannot imagine how difficult this time has been for you.
We’re so grateful to hear that you felt supported with compassion and clear communication throughout, especially when trusting us with something as meaningful as your twins’ ashes. It means a great deal that you felt at ease, and we’re honoured to have created a ring that holds both of them for you.
Thank you again for your trust and kind recommendation — it truly means everything - Team HoH x
“This ring is beautiful. I had it made with my mums ashes. Hand on heart kept me updated every step of the way. They sent back the ashes that were left. I would recommend this company if you want a gorgeous piece of jewellery to cherish. I also received a certificate with my mums name on it.”
Thank you so much for sharing this with us. ❤️ We’re truly sorry for your loss, and we’re so moved to hear that your ring is such a beautiful and meaningful way to keep your mum close to you.
It means a great deal to know you felt supported and kept updated throughout the process, and that the return of the remaining ashes and the certificate added reassurance for you.
We’re really grateful for your recommendation and honoured to have created something so special for you to cherish - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that everything was sorted quickly for you and that you felt well looked after.
It means a lot to us to be able to help and make the process as smooth as possible - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you’ve had such a positive experience and that you feel well cared for by the team.
It really means a lot to us to know our efforts to go above and beyond have made a difference for you - Team HoH x
“My necklace arrived yesterday, it is beyond beautiful, I was so emotional to receive it. I have been blown away with the customer service from the first day I contacted this company. Everyone so supportive and they listened to me patiently, answering my questions. I had emails along the way, letting
me know the progress and the packaging it arrived in was beautiful too. To anyone considering a personal piece of jewellery in memory of a loved (or two as in my case) - you cannot go wrong with Hand on Heart Jewellery. Very very happy.”
Thank you so much for sharing something so personal. ❤️ We’re truly sorry for your loss, and we’re so moved to hear how meaningful your necklace is for you and your loved ones.
It means a great deal to know you felt supported from the very first contact, and that the communication, care, and updates helped you feel reassured throughout the process. We’re also really glad the presentation added something special when your piece arrived.
Thank you again for your kind words and recommendation — we’re genuinely honoured to have created something so important for you - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that your necklace is perfect and that you were happy with the delivery as well.
It means a lot to us to provide a smooth and reliable experience from start to finish - Team HoH x
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