“Ordered on line they let me know they received my request even though they had to get 5 ready received them all well packaged within 2 to 3 weeks of ordering. Very good service.”
“The communication from this company is great they kept sending me updates which was very reassuring as the process is long which is completely understandable considering the work they do and how the jewellery is made. It really is worth the wait and I couldn’t recommend them more. They provided clear instructions with the pot to send off the ashes to them and again how to look after the jewellery once received. Top service”
“Such a compassionate service provided from start to finish. Hand on Heart really understand the sentimental value of the products they produce. My beautiful soul dog passed away and I decided to have his ashes in a necklace. This necklace and the care I received from Hand on Heart made my grief slightly easier to bear. Thank you!”
“To lose my gorgeous boy snoop at nearly 16 years old was the hardest thing in the world,a part of me is gone,he had beat cancer and was like Peter pan,he never grew up...like a puppy til the last few months of his life. To have him close to me in my pawprint braclet and heart necklace with his fur means he is always by my side as he was in life which is a great comfort, my jewellery is beautifully made and I have recommended this to others too who have purchased items since we lost snoop and feel there grief is comforted by this.
Thank you for such a personal and beautiful service you offer to all of us who have lost someone we live dearly ❤️”
“The pendant is perfect. My only issue was the chain wasn't great & I had a better chain already which I switched to. I would have liked an option not to have a chain from you.”
“Thank you,for everything for first class service, and beautiful necklaces,and key ring,I'm well impressed, will defo recommend you ❤️ Mrs Karen Corder”
“Perfect from start to finish. They were incredible at helping me create the ring I truly wanted and kept me informed the whole way through. So helpful and they felt genuine and caring from the moment I contacted them. You say five stars is 'Very Good' but I think you need to change the rating to incredible.”
“Overall my experience with Hand on Heart has been great, they’ve made the most beautiful pieces for my angel baby that I will wear everyday to keep close to me. They are so special, thank you.”
“Hand on heart jewellery are a really special company. The team all seem to be really caring and compassionate, and answered all my queries and emails with real kindness and professionalism.
My ring is beautiful, just as depicted, but totally unique, and it gives me such comfort to wear it, as it contains of my most beloved Simla, who was also totally unique.
I think this company are providing an essential service for bereaved people who choose to have something beautiful created from the ashes of their loved ones”
“The ring is absolutely stunning, and I couldn’t be happier with it. The service was exceptional from my very first enquiry right through to receiving the ring. Everything was handled professionally and smoothly. I would highly recommend them.”
English
