“I ordered a foot/handprint necklace 2 years ago, where the service was brilliant. I placed the order for the bracelet recently and was surprised and delighted that HoH had kept the original proofs which made it so simple to place the 2nd order.”
“We ordered a necklace for my mum and chose the self-fill option so we could place my nan’s ashes inside, as this is my mum’s first Mother’s Day without her. Unfortunately, the pendant arrived without the engraving, despite us specifically requesting the word “Mum” and paying an additional £25 for this service.
This was meant to be a very sentimental and meaningful gift during a difficult time, so it was extremely disappointing to receive it without the engraving. Sadly, this has taken away from what should have been a special and emotional present. We are very unhappy with the outcome.”
“We ordered a necklace for my mum and chose the self-fill option so we could place my nan’s ashes inside, as this is my mum’s first Mother’s Day without her. Unfortunately, the pendant arrived without the engraving, despite us specifically requesting the word “Mum” and paying an additional £25 for this service.
This was meant to be a very sentimental and meaningful gift during a difficult time, so it was extremely disappointing to receive it without the engraving. Sadly, this has taken away from what should have been a special and emotional present. We are very unhappy with the outcome.”
English
