“Great. They confirmed the ordered with an estimated date of when it would be ready. Advised me later to say there would be a slight delay but this wasn’t of any concern.”
“Ordered on line they let me know they received my request even though they had to get 5 ready received them all well packaged within 2 to 3 weeks of ordering. Very good service.”
“The communication from this company is great they kept sending me updates which was very reassuring as the process is long which is completely understandable considering the work they do and how the jewellery is made. It really is worth the wait and I couldn’t recommend them more. They provided clear instructions with the pot to send off the ashes to them and again how to look after the jewellery once received. Top service”
“Such a compassionate service provided from start to finish. Hand on Heart really understand the sentimental value of the products they produce. My beautiful soul dog passed away and I decided to have his ashes in a necklace. This necklace and the care I received from Hand on Heart made my grief slightly easier to bear. Thank you!”
“To lose my gorgeous boy snoop at nearly 16 years old was the hardest thing in the world,a part of me is gone,he had beat cancer and was like Peter pan,he never grew up...like a puppy til the last few months of his life. To have him close to me in my pawprint braclet and heart necklace with his fur means he is always by my side as he was in life which is a great comfort, my jewellery is beautifully made and I have recommended this to others too who have purchased items since we lost snoop and feel there grief is comforted by this.
Thank you for such a personal and beautiful service you offer to all of us who have lost someone we live dearly ❤️”
“The pendant is perfect. My only issue was the chain wasn't great & I had a better chain already which I switched to. I would have liked an option not to have a chain from you.”
English
