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Hand on Heart Jewellery Reviews

4.9 Rating 2,257 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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Easy to order and great service , instructions are concise
Hand on Heart Jewellery 5 star review on 10th August 2026
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Posted 1 week ago
We're so pleased we could help - Team HoH x
Posted 1 week ago
Excellent. No fuss. Ordered it to arrive the next day and it did. Happy to hear they're from Up North too.
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Posted 1 week ago
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that everything was straightforward and that your order arrived exactly when expected. It’s wonderful to know you were happy with the service, and we’re delighted you enjoyed discovering that we’re based up North too! Thank you for choosing us and for taking the time to share your experience with us - Team HoH x
Posted 1 week ago
An absolutely beautiful necklace to remember my lovely husband by. It was delivered in a lovely box along with a card and a very thoughtful message. Thank you so much.
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Posted 1 week ago
Thank you so much for your beautiful feedback. ❤️ We’re truly sorry for the loss of your husband, and we’re so touched to hear that your necklace has given you such a special way to keep his memory close. We’re pleased that you loved the presentation and found the card and thoughtful message a comforting touch. Thank you for trusting us to create such a precious keepsake in memory of your husband - Team HoH x
Posted 1 week ago
Words cannot express how happy I am with my necklace. I was visiting from Australia to scatter my parents ashes so was short on time. The ashes collection kit was sent in 1 day and my beautiful necklace containing mum and dads ashes came within 7 days later. The experience has been respectful and my necklace will be with me forever. Thank you so much. Highly recommend
Hand on Heart Jewellery 5 star review on 8th August 2026
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Posted 1 week ago
Thank you so much for your beautiful and heartfelt feedback. ❤️ We’re truly sorry for the loss of your mum and dad, and we’re so touched to hear how much your necklace means to you. We completely understand that you were working to a short timeframe while visiting from Australia, so we’re delighted that we could help make sure your necklace was completed and with you in time. It means a great deal to know that you felt the whole experience was handled with care and respect. Thank you for trusting us with such precious ashes and for your kind recommendation. We’re honoured that your necklace will be with you forever, keeping your mum and dad close - Team HoH x
Posted 1 week ago
Excellent service from start to finish
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Posted 1 week ago
Thank you for this lovely feedback - Team HoH x
Posted 1 week ago
Excellent. Quick delivery, superb products that arrive wonderfully presented
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Posted 1 week ago
Thank you so much for your wonderful feedback. ❤️ We’re so pleased to hear that you were happy with the quick delivery, the quality of your pieces and the presentation - Team HoH x
Posted 1 week ago
Very quick delivery and good updates for the delivery, arrived in a beautiful box
Hand on Heart Jewellery 5 star review on 7th August 2026
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Posted 1 week ago
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that your order arrived quickly and that you found our delivery updates helpful - Team HoH x
Posted 1 week ago
Brilliant
Hand on Heart Jewellery 5 star review on 7th August 2026
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Posted 1 week ago
Thank you for your kind feedback - Team HoH x
Posted 1 week ago
The whole process was incredibly easy to follow, which was a godsend during such a difficult and emotional time. Every communication was handled with genuine respect and dignity, and with a warmth you could truly feel. When the item arrived, it was delicately wrapped, and included the return of the unused ashes along with a certificate of authenticity that felt very personal. A compassionate and comforting experience during a very sad time.
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Posted 1 week ago
Thank you so much for your beautiful and thoughtful feedback. ❤️ We’re truly sorry for the loss you’ve experienced, and we’re so touched to hear that our process provided some comfort during such a difficult and emotional time. It means a great deal to know that you felt supported, respected and cared for throughout each stage of your journey with us. We understand how precious these keepsakes are, and we take great care in every detail, from handling ashes with dignity to presenting your finished piece and returning any unused ashes safely. Thank you for trusting us with something so incredibly special. We’re honoured to have created a piece that can bring you comfort and keep your loved one close - Team HoH x
Posted 1 week ago
Very straight forward and delighted with all pieces ,thankyou so much xx
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Posted 1 week ago
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you found the process straightforward and that you’re delighted with all of your pieces - Team HoH x
Posted 1 week ago
From the start till my necklace arrived everyone was brilliant.
Hand on Heart Jewellery 5 star review on 6th August 2026
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Posted 2 weeks ago
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you felt supported from the very start of your journey through to receiving your necklace. It means a great deal to know that our team helped make the process a positive experience for you - Team HoH x
Posted 1 week ago
Amazing, the staff are so lovely and very reassuring if like myself had worries about sending off such pressures ashes to them!
Hand on Heart Jewellery 5 star review on 6th August 2026
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Posted 2 weeks ago
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you felt reassured and supported throughout the process. We completely understand how precious and irreplaceable ashes are, and it means a great deal to know that our team helped you feel comfortable and confident in trusting us with such a special keepsake - Team HoH x
Posted 1 week ago
Delivered quickly & beautifully boxed
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Posted 2 weeks ago
We're so pleased we could help - Team HoH x
Posted 1 week ago
Wonderfully so pleased with my ring
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Posted 2 weeks ago
We're so pleased we could help - Team HoH x
Posted 1 week ago
Absolutely beautiful and excellent quality. I couldn't be happier with my necklace
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Posted 2 weeks ago
We're so pleased we could help. Thank you for this truly kind feedback - Team HoH x
Posted 1 week ago
Excellent and quite quick.
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Posted 2 weeks ago
Thank you for this truly kind feedback - Team HoH x
Posted 1 week ago
Very good communication. Very classy jewellery.
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Posted 2 weeks ago
Thank you very much for this wonderful feedback, we're so pleased we could help - Team HoH x
Posted 2 weeks ago
Perfection
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Posted 2 weeks ago
Thank you very much for your kind feedback - Team HoH x
Posted 2 weeks ago
A great experience. Very easy to use with precise instructions. Great selection of pieces to choose from and a very reliable, efficient service
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Posted 2 weeks ago
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you had a great experience and found the process easy to follow, with clear instructions and a wide selection of pieces to choose from. It means a great deal to know that you found our service reliable and efficient. Thank you for choosing us for your jewellery and for taking the time to share your experience with us - Team HoH x
Posted 2 weeks ago
Very good. 5 star product and service.
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Posted 2 weeks ago
Thank you for this 5 star review, we really appreciate this - Team HoH x
Posted 2 weeks ago
Hand on Heart Jewellery is rated 4.9 based on 2,257 reviews