Thank you so much for sharing your feedback with us. We’re delighted to hear you found the ordering process easy and that you were happy with the communication and updates throughout.
Thank you again for your kind words.
Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you felt well informed throughout the process and that you were happy with our communication.
It also means a great deal to know that you appreciated the care taken with our packaging to help protect your precious keepsake. Thank you again for choosing us and for sharing your experience with us - Team HoH x
“Wow i am absolutely blown away by my beautiful necklace in memory of my Grandad! It is absolutely beautiful, thankyou so so much! 1000% recommend🤍”
Thank you so much for your beautiful feedback. ❤️ We’re truly sorry for the loss of your grandad, and we’re so touched to hear how much your necklace means to you.
It means a great deal to know that you love your beautiful keepsake and that it has exceeded your expectations. Thank you so much for your kind recommendation and for trusting us to create something so special in your grandad’s memory - Team HoH x
“It was amazing and felt that you took such good care of my parents ashes, service was amazing and I had my ring with a week and a half from start to finish. I have highly recommend you to friends.”
Thank you so much for your wonderful feedback. ❤️ We’re truly sorry for your loss, and we’re so touched to hear that you felt your parents’ ashes were cared for with the respect and compassion they deserved.
It means a great deal to know that you were happy with our service and that your ring was with you so quickly. We’re also incredibly grateful that you’ve recommended us to your friends – that means so much to our team - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re truly sorry for the loss of your grandad, and we’re so pleased to hear that you received brilliant service during such a difficult time - Team HoH x
“Excellent experience. The ring sizer was spot on and the ordering process was easy. From the ashes collection to the delivery of my ring, Hand on Heart Jewellery handled every aspect with care and thoughtfulness.”
Thank you so much for your wonderful feedback. ❤️ We’re so pleased to hear that you had an excellent experience and that you found the ring sizer accurate and the ordering process straightforward.
It means a great deal to know that you felt cared for and supported throughout every stage, from receiving the ashes collection kit to the safe delivery of your ring. Thank you for trusting us to create such a meaningful keepsake and for sharing your experience with us - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you found the ordering process simple and that you were happy with the presentation, quality, and care taken with your piece.
It means a great deal to know you’re so pleased with your choice. Thank you again for choosing us and for sharing your experience with us - Team HoH x
“From the moment of receiving this absolutely beautiful crafted pendant, my expectations were đź’Ż exceeded. Firstly it is really beautiful, and of course the sentiment is priceless. I feel my Lola truly with me every day. I can’t express my gratitude enough and will never want to take it off. Stunning and extra special engravings. Thank you. :-)”
Thank you so much for your beautiful and heartfelt feedback. ❤️ We’re truly sorry for the loss of your beloved Lola, and we’re so touched to hear how much your pendant means to you.
It means the world to know that your expectations were exceeded and that you feel Lola with you every day. We’re delighted that you love the craftsmanship, the special engraving, and the meaning behind your piece.
Thank you for trusting us to create such a precious keepsake in Lola’s memory. We’re honoured to have been part of something so special - Team HoH x
Thank you so much for your feedback. ❤️ We’re pleased to hear that your overall experience was a good one.
We completely understand your concerns regarding the security of the lid, particularly when your piece holds something so precious and meaningful. Your feedback is very important to us, and we’ll be sure to share your comments with our team as we continue to look at ways we can improve our designs.
Thank you again for taking the time to share your experience and for trusting us with such a special keepsake - Team HoH x
Thank you so much for your feedback. ❤️ We’re so pleased to hear that you had a positive experience ordering with us.
We’re sorry to hear that the chain length wasn’t quite right for you. We appreciate you sharing this with us, and we’ll take your comments on board as we’re always looking for ways to improve our customers’ experience.
If you'd like to speak to us further about this, please don't hesitate to get in touch at: studio@handonheartjewellery.co.uk and we'd be happy to look into this for you - Team HoH x
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