“Beautiful rings ordered with my mams ashes. The service was amazing . Kept informed as to what was happening from the time of ordering to the delivery time. Thankyou hand on heart . The rings are beautiful xx”
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you love your rings and that everything from ordering through to delivery felt clear and well communicated.
It really means a lot to us to know the service felt supportive and that your rings made with your mum’s ashes are so special to you.
Thank you again for your kind words and support - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that everything went smoothly with your order and delivery, and that you were kept updated throughout the process.
It really means a lot to know you’re very happy with your experience - Team HoH x
“I purchased a self fill ring for my sisters ashes. I had difficulty filling it and scratched the ring. I got in touch they asked me to send it back. They sent a kit for the ashes. Gave me a new ring as the screw had got stuck and filled it for me.
They were amazing sent it back to me with the remaining ashes. I can not recommend them enough . I was so upset they knew and sorted it for me. Thank you so much”
Thank you so much for sharing this with us. ❤️ We’re truly sorry for the difficulties you experienced and how upsetting that must have felt at such a meaningful time.
We’re really glad our team were able to step in, support you, and make things right by carefully refilling your ring, replacing it, and ensuring everything was returned safely to you, including your sister’s remaining ashes.
It means a great deal to know you felt looked after and reassured throughout — and we’re deeply grateful for your trust and kind recommendation. We’re honoured to have been able to help you in something so personal and important - Team HoH x
“Received my order in good time. Good email communications sent and most important of all, I'm very impressed wth the ashes pendant. It looks identical to the photos in the brochure, in design and colour which is what you want so I couldnt be happier. I will definitely order again if need be.”
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that your order arrived in good time and that you were happy with the communication throughout.
It means a great deal to know you’re impressed with your ashes pendant and that it matches what you saw in the brochure in both design and colour. We’re especially glad it’s exactly what you hoped for and something you’d confidently order again - Team HoH x
“I recently bought the self fill ashes urn circle necklace in silver finish. I'm absolutely thrilled with the necklace because it means my husband, who passed away in 2025, is with me wherever I go. I underestimated the amount of comfort this necklace gives me, knowing he is with me on new travels and visiting places we went together.
The urn necklace itself has a lovely weight, comes beautifully packaged and is stylish and contemporary - just what I wanted. Inserting the ashes is a very simple process. I have no hesitation in recommending you to others. Thank you very much.”
Thank you so much for sharing something so personal. ❤️ We’re truly sorry for your loss in 2025, and we’re so moved to hear how much comfort your necklace brings you as you continue to travel and revisit places that hold special memories with your husband.
It means a great deal to know the piece feels right for you — from its weight and contemporary design to the simplicity of adding the ashes and the presentation when it arrived.
We’re deeply grateful for your kind recommendation and honoured to have created something so meaningful for you - Team HoH x
“Very respectful and understanding. Even when I messaged prematurely for an update they were professional and understanding and I couldn't be more grateful”
Thank you so much for your kind words. ❤️ We’re so pleased to hear that you felt respected and understood throughout, and that our team were able to support you in a calm and professional way.
It really means a lot to know you felt reassured during the process, and we’re truly grateful for your feedback - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you found the whole process quick, easy, and helpful.
It means a lot to us to know you’re extremely satisfied with your experience - Team HoH x
“Beautiful piece . I took a long time researching various companies but so glad I found you. Excellent communication and a lovely piece of jewellery that I will cherish. Thank you”
Thank you so much for your lovely feedback. ❤️ We’re truly honoured that after taking the time to research different companies, you chose us to create such a meaningful piece for you.
We’re so pleased to hear that you’re happy with the communication and your jewellery, and that it’s something you’ll cherish for years to come. Thank you again for your trust and kind words - Team HoH x
“The ordering process was easy and the whole buying experience was carried out with respect for our loved one’s ashes, the upmost care and attention to detail. They even managed to get it back to me in two weeks using the fast service. Will definitely use them again, thank you Hand on Heart for impeccable, lovely, respectful service.”
Thank you so much for your kind and thoughtful feedback. ❤️ We’re so pleased to hear that you found the ordering process easy and that you felt your loved one’s ashes were handled with care, respect, and attention to detail throughout.
It means a great deal to know you were happy with the turnaround time as well, and that the experience felt supportive and reassuring from start to finish.
We’re truly grateful for your trust and your recommendation - Team HoH x
“Communication was perfect, queries answered quickly and each time compassion shown. During an incredibly difficult time I wanted a ring to contain ashes of both my twins. I was offered two seperate collection sets and assured the ring would contain both. So much trust is needed to hand over ashes of your loved ones but I felt at ease and would definitely recommend Hand on heart jewellery.”
Thank you so much for sharing something so deeply personal. ❤️ We’re truly sorry for your loss, and we cannot imagine how difficult this time has been for you.
We’re so grateful to hear that you felt supported with compassion and clear communication throughout, especially when trusting us with something as meaningful as your twins’ ashes. It means a great deal that you felt at ease, and we’re honoured to have created a ring that holds both of them for you.
Thank you again for your trust and kind recommendation — it truly means everything - Team HoH x
“This ring is beautiful. I had it made with my mums ashes. Hand on heart kept me updated every step of the way. They sent back the ashes that were left. I would recommend this company if you want a gorgeous piece of jewellery to cherish. I also received a certificate with my mums name on it.”
Thank you so much for sharing this with us. ❤️ We’re truly sorry for your loss, and we’re so moved to hear that your ring is such a beautiful and meaningful way to keep your mum close to you.
It means a great deal to know you felt supported and kept updated throughout the process, and that the return of the remaining ashes and the certificate added reassurance for you.
We’re really grateful for your recommendation and honoured to have created something so special for you to cherish - Team HoH x
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