“Customer service is excellent. After I ordered, I wanted my necklace quicker to take on holiday. Charlotte was wonderful, extremely helpful. And my beautiful necklace arrived in perfect time to take on holiday”
Thank you so much for your lovely feedback. ❤️ We’re delighted to hear that you found our customer service excellent and that Charlotte was able to help arrange things so your beautiful necklace arrived in time for your holiday.
We’ll be sure to pass your kind words on to our team. It means a great deal to know that we could help make sure you had your special necklace with you for such an important trip. Thank you for choosing us - Team HoH x
“Very good experience, easy to order and excellent service .
Self filled all , which was easy to do and quality of jewellery is beautiful, 3 happy customers. Thank you .”
Thank you so much for your lovely feedback. ❤️ We’re delighted to hear that you found ordering easy, received excellent service and were pleased with the beautiful quality of your jewellery.
It’s wonderful to know that the self-fill process was straightforward and that you have three happy customers! Thank you for choosing us - Team HoH x
Thank you so much for your beautiful and heartfelt feedback. ❤️ We’re truly touched to hear that your chain is so special to you and that it gives you the comfort of carrying a little piece of your Dad with you - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re delighted to hear that you felt your order was handled with care and that our updates kept you informed throughout the process.
We’re so pleased that you love your rings and were happy with their beautiful presentation. Thank you for choosing us to create such special keepsakes - Team HoH x
“I was extremely satisfied with my order. The urn is beautiful and will have pried of place when I receive my dear wife’s ashes.
The engraving on the base cannot be seen unless it is examined but does not deter from the item.
On seeing mine my son has purchased a similar one. I
I would highly recommend this item to anyone”
Thank you so much for your heartfelt feedback. ❤️ We’re truly sorry for the loss of your dear wife, and we’re touched to hear that the urn will hold such a special place when you receive her ashes.
We’re delighted that you’re so pleased with the urn and that your son chose a similar piece after seeing yours. Thank you for choosing us to create such a meaningful keepsake, and for your kind recommendation - Team HoH x
“I am very pleased with the family tree ashes urn locket necklace. I was kept informed when my necklace would arrive which was reassuring. I would definitely recommend Hand on Heart for their service and care.”
Thank you so much for your lovely feedback. ❤️ We’re delighted to hear that you’re so pleased with your Family Tree ashes urn locket necklace and that our updates about its delivery helped to reassure you throughout the process.
It means a great deal to know that you felt cared for and supported, and that you would recommend us for our service. Thank you for choosing us to create such a meaningful keepsake - Team HoH x
“It was superb, at a difficult time the whole process of sending the ashes and being kept informed of the progress of my pendant was completely stress free.”
Thank you so much for your lovely feedback. ❤️ We’re especially pleased to hear that we could make the process feel stress-free for you during such a difficult time. We understand how precious and important it is to send ashes to us, so it means a great deal to know that our updates helped you feel reassured throughout the making of your pendant.
Thank you for choosing us to create such a meaningful keepsake - Team HoH x
“Everything from start to finish was fantastic & the end product… wow my ring with my dad’s ashes in is absolutely stunning! The comments I get from people admiring it is great. So happy & I have my dad with me all the time.. thank you x”
Thank you so much for your beautiful feedback. ❤️ We’re truly touched to hear how happy you are with your ring and that it has given you such a special way to keep your Dad close to you every day.
It means so much to know that you love the finished piece and that it has received so many lovely compliments. Thank you for trusting us to create such a precious keepsake in your Dad’s memory - Team HoH x
“I was delighted with my necklace, I had both my fur babies ashes and was so happy when they could accommodate two colours one for my girl and one for my boy, the whole process was reassuring, great communication
I love my new treasured piece
Would definitely recommend x”
Thank you so much for your beautiful feedback. ❤️ We’re so touched to hear that you were able to have both of your beloved fur babies represented in your necklace, with a special colour for each of them. What a lovely and meaningful way to keep them both close to you.
We’re delighted that you found the whole process reassuring and that our communication helped you feel supported throughout. It means a great deal to know that you love your new treasured piece. Thank you for choosing us and for your kind recommendation - Team HoH x