“Very easy process, I was kept well informed throughout the process. They acted very thoughtfully and I received the leather bracelet (a gift for my husband) in a timely manner and it was beautifully packaged.”
Thank you so much for your kind words. We’re delighted to hear that the process was easy and that you felt well informed throughout. It’s wonderful to know the leather bracelet arrived on time and beautifully presented. We hope your husband treasures it.
“Very good service throughout. And a really good website. Lots of information and photos. Ordering was easy and information was given throughout the manufacturing process.
The only fault I would mention is that the postal packaging needed more internal padding to secure the earrings in transit.”
Thank you for your kind feedback and for highlighting your experience with our service and website—we’re so glad the ordering process and updates were helpful. We really appreciate your note about the postal packaging and will certainly review how we can improve internal padding to better protect items in transit.
Team HOH x
“They are an extremely professional and compassionate company. You can tell they enjoy what they do and put a lot of thought into their work. They handled my nannas ashes with care and I was updated step by step as to where my order was and when it would be completed.
Thank you again 💓”
Thank you so much for sharing your experience. We’re delighted to hear that our care and communication brought you reassurance during such a meaningful process. It’s an honour to help you keep your nanna close to your heart.
Team HOH x
Thank you so much for sharing this. We’re truly touched to hear that the piece brought comfort and joy during such a difficult time, and that it became such a special gift for your partner.
Team HOH x
“Beautifully made to our special requirements. Arrived beautifully presented and all correspondence was dealt with with great compassion. Thank you so much.”
Thank you for your kind words. We’re so pleased we could create something so special for you and that our service brought comfort during the process. It means a lot to hear that everything met your expectations.
Team HOH x
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