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Hand on Heart Jewellery Reviews

4.9 Rating 2,441 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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“Excellent from beginning to end.”
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Posted 1 week ago
Thank you for your kind feedback. We're honoured we could help create your special piece - Team HoH x
Posted 2 days ago
“Great ...just as describe ..very special”
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Posted 1 week ago
Thank you for your kind feedback. We're honoured we could help create your special piece - Team HoH x
Posted 2 days ago
“Not used it yet but looks like it will be perfect”
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Posted 1 week ago
Thank you so much for your lovely feedback. We’re delighted to hear that everything looks just right and that you’re pleased with your purchase so far. ❤️ - Team HoH x
Posted 2 days ago
“Excellent customer service.”
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Posted 1 week ago
Thank you for your lovely feedback. We're so pleased we could help - Team HoH x
Posted 2 days ago
“Amazing, kept up to date with each step , any remainder ashes was sent back in a lovely bag , it felt like it was very cared for and the detail on the ring is beautiful , the ring box the certificates that comes back with it , I had my nans ashes and hair and it was 2 separate certificates which I really liked , I'm so happy with the details and the way they keep you up to date I couldn't recommend enough thankyou very appreciated of everything”
Hand on Heart Jewellery 5 star review on 28th September 2026
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Posted 1 week ago
Thank you so much for such a wonderful and heartfelt review. We’re delighted to hear how pleased you are with your ring and that you felt your Nan’s ashes and hair were treated with such care and respect throughout the process. ❤️ It’s lovely to know that the regular updates, thoughtful presentation, returned ashes, and individual certificates gave you reassurance and made the experience feel so personal. We’re especially pleased that you’re so happy with the beautiful detail on your ring. Thank you for choosing us and for trusting us with something so incredibly precious. It means a great deal to know you would recommend us - Team HoH x
Posted 2 days ago
“Really quick service was recieved quicker than expected once I'd sent my ashes to them knowing my sister is near me is a lovely feeling”
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Posted 1 week ago
Thank you so much for your lovely review. We’re truly sorry for the loss of your sister, but we’re so touched to hear that your jewellery gives you the comforting feeling of having her close by. ❤️ We’re delighted that you received your piece sooner than expected and that you were so pleased with the speed of our service. Thank you for choosing us and for trusting us with something so precious - Team HoH x
Posted 2 days ago
“I was amazed with how quickly I received my ashes kit. They let me know when they received my dads ashes. They gave me a rough guide for it to be despatched & it arrived earlier than expected. So happy with there work.”
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Posted 1 week ago
Thank you so much for your lovely review. We’re truly sorry for the loss of your Dad, but we’re delighted to hear that you were kept informed throughout the process and that everything arrived even sooner than expected. ❤️ It means a great deal to know that you’re so happy with the finished piece and the care taken with your order. Thank you for choosing us and for trusting us with something so precious - Team HoH x
Posted 2 days ago
“Perfect experience for what is a very delicate and emotional time.”
Hand on Heart Jewellery 5 star review on 28th September 2026
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Posted 1 week ago
Thank you very much for your kind feedback. We're so pleased that we could help - Team HoH x
Posted 2 days ago
“Beautiful keyring, could not be more pleased with it. Thank you so much”
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Posted 1 week ago
Thank you very much for your kind feedback. We're so pleased that we could help - Team HoH x
Posted 2 days ago
“I ordered a charm to fit my Pandora bracelet containing my Dad’s ashes. My order was dealt with very efficiently and with sensitivity. My charm was made by Codi and I am absolutely thrilled with it. Thank you so very much Hand on Heart and especially Codi 😃”
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Posted 1 week ago
Thank you so much for your lovely review. We’re truly sorry for the loss of your Dad, but we’re so touched to hear that your charm gives you such a special way to keep him close. ❤️ We’re delighted that you were so pleased with the care and sensitivity shown throughout the process and that you love the finished charm. We’ll be sure to pass your very kind words on to our team— they’ll be so touched to know how much you love the piece. Thank you for choosing us and for trusting us with something so precious - Team HoH x
Posted 2 days ago
“Great service”
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Posted 1 week ago
Thank you for this wonderful feedback. We're honoured that we could help - Team HoH x
Posted 3 days ago
“Very easy process and kept informed every step of the way.”
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Posted 1 week ago
Thank you for this wonderful feedback. We're honoured that we could help - Team HoH x
Posted 3 days ago
“Very happy with my jewellery absolutely love it, very good service”
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Posted 1 week ago
Thank you for this wonderful feedback. We're honoured that we could help - Team HoH x
Posted 3 days ago
“The whole experience was hassle free and I was kept informed at every stage and have a beautiful necklace”
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Posted 1 week ago
Thank you for this lovely feedback. We're honoured we could help - Team HoH x
Posted 1 week ago
“Quick and easy to use and order”
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Posted 1 week ago
Thank you for your kind feedback, we're so pleased we could help - Team HoH x
Posted 1 week ago
“I have just received my families necklaces. They are so beautiful. Thank you very much. Your Customer Service has been so helpful and informative from start to finish. I can't praise you enough. THANK YOU.”
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Posted 1 week ago
Thank you so much for your wonderful review. We’re delighted to hear that your family’s necklaces are so beautiful and that you’re pleased with them. ❤️ It means a great deal to know that our Customer Service team were helpful and informative throughout the process and made you feel supported from start to finish. Thank you for choosing us and for your incredibly kind words - Team HoH x
Posted 1 week ago
“From start to finish, this company has been absolutely wonderful. They handled our precious boy’s ashes with such care, respect and professionalism, which meant so much to us during such a difficult time. The communication throughout the whole process was exceptional. We were kept updated at every stage and everything was handled with such kindness, care and attention to detail. You could truly feel how much thought and respect goes into creating each piece. We are so grateful to have found such a wonderful company to create something so precious in memory of our beloved boy. It will be treasured forever. Thank you for giving us such a beautiful way to keep a part of him close to us always.”
Hand on Heart Jewellery 5 star review on 25th September 2026 Hand on Heart Jewellery 5 star review on 25th September 2026 Hand on Heart Jewellery 5 star review on 25th September 2026
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Posted 1 week ago
Thank you so much for sharing such a heartfelt review. We’re truly sorry for the loss of your beloved boy, but we’re deeply touched to know that you felt his ashes were treated with the care, respect and kindness they deserved throughout the process. ❤️ It means so much to hear that our communication and attention to detail helped provide reassurance during such a difficult time. We’re honoured to have created something so precious for you, and we hope it brings you comfort while keeping a special part of him close always. Thank you for choosing us and for trusting us with something so incredibly precious - Team HoH x
Posted 1 week ago
“Absolutely brilliant went above and beyond and lovely piece of jewellery for my daughter on her wedding”
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Posted 1 week ago
Thank you so much for your lovely review. We’re delighted to hear that you felt we went above and beyond and that you’re so pleased with the jewellery for your daughter’s wedding. ❤️ We hope it makes her special day even more meaningful and becomes a treasured keepsake for many years to come. Thank you for choosing us - Team HoH x
Posted 1 week ago
“Exceptional in every steph”
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Posted 1 week ago
Thank you very much for your kind feedback - Team HoH x
Posted 1 week ago
“Fantastic, ordering process simple, delivery prompt as specified and item quality exceptional”
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Posted 1 week ago
Thank you so much for your lovely review. We’re delighted to hear that you found the ordering process simple, your delivery prompt and as expected, and that you’re so pleased with the exceptional quality of your jewellery. ❤️ Thank you for choosing us and for taking the time to share your experience. It means a great deal to us - Team HoH x
Posted 1 week ago
Hand on Heart Jewellery is rated 4.9 based on 2,441 reviews