“My experience with them was second to none right from the very beginning. Really lovely business to deal with at a very difficult time but they were very kind and empathetic and of course, the jewellery is just beautiful.”
Thank you so much for your incredibly kind feedback. ❤️ We’re truly touched to hear that you felt supported with kindness and empathy during such a difficult time, and that you found us so lovely to deal with from beginning to end.
We’re delighted to hear that you love your jewellery. It means a great deal to our team to know that we could help make such an emotional experience feel a little gentler - Team HoH x
“Very good..Product arrived on time in perfect condition.. I haven't actually filled it yet,as family arrangements are not to do so until a further date but im sure all will be fine. Many thanks”
Thank you so much for your lovely feedback. ❤️ We’re pleased to hear that your piece arrived on time and in perfect condition, and that you’re happy with it so far.
We completely understand that you’re waiting for the right time to fill it, and we hope that when the time comes, the process is straightforward and reassuring for you - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you felt everything was handled with gentleness and efficiency, and that the process was just as described.
It means a great deal to know that you would recommend us without hesitation - Team HoH x
“Great service, quick dispatch and delivery Necklaces are a good length and sit near the heart. Now my mum will be forever in my heart. Would highly recommend. Information was given all way through”
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you were happy with the quick dispatch and delivery, the length of your necklaces, and the updates provided throughout the process.
We’re especially touched by your words about your Mum being forever in your heart. We hope your necklace brings you comfort and keeps her memory close to you always - Team HoH x
“I cannot fault this company or the service I received. From start to finish, everyone I dealt with was incredibly professional, warm and understanding. I felt that my ring was in safe hands, and the whole process was handled with genuine care and attention.”
Thank you so much for your incredibly kind and heartfelt feedback. ❤️ It means a great deal to know that you felt supported by our team and that your ring was in safe hands throughout the entire process.
We’re especially touched to hear that you felt the care, warmth and attention we put into handling such a precious and meaningful keepsake - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you found everything easy to order, that your jewellery arrived quickly, and that you were happy with the beautiful packaging - Team HoH x
“The jewelry was dispatched to me very quickly after ordering.
It is beautifully made and I am very pleased with it.
My only concern is , as the tree is quite heavy now the ashes are enclosed, is the chain going to be strong enough to take the weight. I would hate to loose it.”
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that your jewellery arrived quickly and that you’re so happy with the quality and craftsmanship.
We completely understand your concern about the weight of the tree pendant, especially when it holds something so precious. The chain supplied with the necklace is selected to be suitable for the pendant, but we absolutely appreciate how important it is to feel confident that it is secure when wearing it. If you would like to speak to us further about this, please don't hesitate to get in touch with us at: studio@handonheartjewellery.co.uk - Team HoH x
“The well organised service & great communication helped to give me confidence that such an emotional item was being handled in both a personalised and careful manner.”
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that our communication helped to give you confidence that your precious keepsake was being handled with the care and personal attention it deserved.
It means a great deal to know that you felt reassured throughout such an emotional process - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you found the whole process smooth and straightforward, from choosing your ring size through to sending your precious ashes to us - Team HoH x
