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Hand on Heart Jewellery Reviews

4.9 Rating 2,215 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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Great service
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Posted 1 week ago
Thank you for your kind feedback - Team HoH x
Posted 1 week ago
Easy to order, delivered in good time, would recommend
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Posted 1 week ago
Thank you for this truly kind feedback. We're delighted to hear you had a great experience with us - Team HoH x
Posted 1 week ago
Excellent service from Hand on Heart Jewellery. The whole ordering and delivery process was very efficient, straightforward and fast. Everything was done online and the process was respectful to the situation. Very pleased with my ring, which has an orange ‘stone’, my late Dad’s favourite colour. The box, to which I chose to have a photo of my parents included, is a lovely touch too. Thank you.
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Posted 1 week ago
Thank you so much for your beautiful and thoughtful feedback. ❤️ We’re truly sorry for the loss of your dad, and we’re so pleased to hear that you’re happy with your ring and found the whole process straightforward, efficient and respectful. We love that you chose orange, your dad’s favourite colour, for your ring, and that you included a special photograph of your parents in the presentation box. It means a great deal to know that these personal touches have made your keepsake even more meaningful. Thank you for trusting us to create something so special in memory of your Dad - Team HoH x
Posted 1 week ago
Excellent
Hand on Heart Jewellery 5 star review on 29th July 2026
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Posted 1 week ago
Thank you so much for this lovely review, Team HoH x
Posted 1 week ago
My experience with Hand on Heart Jewellery was perfect from start to finish. The ordering process was straightforward, their communication was excellent and the jewellery was delivered without any issues and on time. The locket itself is amazing quality and I will feel proud to wear it and to carry the ashes of my late partner with me.
Hand on Heart Jewellery 5 star review on 29th July 2026
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Posted 1 week ago
Thank you so much for sharing your feedback with us. We’re truly honoured that you chose us to create such a meaningful piece in memory of your late partner. We’re delighted to hear that you felt supported throughout the whole process and that you were happy with the communication, delivery and quality of your locket. Knowing that it is something you will feel proud to wear and that it helps you keep your partner close means so much to us. Thank you again for allowing us to create something so special. Team HoH x
Posted 1 week ago
Overall, I would highly recommend this company. From start to finish, the service was professional, supportive, and handled with care. Everything was made simple and stress-free, and I felt well looked after throughout the entire process. I am very grateful for the experience and would not hesitate to recommend them to others.
Hand on Heart Jewellery 5 star review on 29th July 2026
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Posted 1 week ago
Thank you so much for sharing your feedback with us. We’re truly grateful for your kind words and delighted to hear that you felt supported and cared for throughout the whole process. Knowing that we were able to make the experience feel simple and reassuring means so much to us. Thank you again for your recommendation. Team HoH x
Posted 1 week ago
Excellent perfect
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Posted 1 week ago
Thank you for taking the time to leave this lovely feedback. Team HOH x
Posted 1 week ago
Everything was quick and easy to do and I received my necklace very promptly.
Hand on Heart Jewellery 5 star review on 29th July 2026 Hand on Heart Jewellery 5 star review on 29th July 2026
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Posted 1 week ago
Thank you so much for such lovely feedback, Team HoH x
Posted 1 week ago
I was not disappointed when my jewellery arrived, it is stunning and I am so grateful for the care you take making these special Ashes Urn for people to keep part of their loved ones close.
Hand on Heart Jewellery 5 star review on 29th July 2026
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Posted 1 week ago
Thank you so much for sharing your feedback with us. We’re truly honoured that you chose us to create such a special piece for you. We’re so pleased to hear that your jewellery arrived safely and that you love your ashes urn. Knowing that it helps you keep a part of your loved one close means so much to us, and we’re grateful to be trusted with something so precious. Thank you again for your kind words. Team HoH x
Posted 1 week ago
Good quality and delivered promptly
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Posted 1 week ago
Thank you for your kind feedback, Team HOH x
Posted 1 week ago
Excellent service with quick delivery
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Posted 1 week ago
We are so pleased we were able to offer such excellent service, thank you for choosing us, Team HOH x
Posted 1 week ago
Very professional from start to finish
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Posted 1 week ago
Thank you for your kind feedback, Team HOH x
Posted 1 week ago
Fantaztic service, fab quality jewellery very very happy, third time of ordering, would highly recommend.
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Posted 1 week ago
Thank you for your kind words and generous recommendation, Team HoH x
Posted 1 week ago
Fast and efficient, so glad I chose this company to make me such a perfect personal gift.
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Posted 1 week ago
We are so pleased to hear how happy you are and would also like to thank you for choosing us, Team HOH x
Posted 1 week ago
Fine no issues
Hand on Heart Jewellery 5 star review on 28th July 2026
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Posted 1 week ago
That's great to hear, thank you for your feedback. Team HoH x
Posted 1 week ago
I thought the whole process from purchase to delivery was first class, the cross itself was beuatifully finished, the engravive was perfect. We are very pleased with the whole experience, thank you team.
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Posted 1 week ago
Thank you so much for sharing your feedback with us. We’re delighted to hear you were so pleased with your cross and that the engraving and finish were everything you hoped for. It means a great deal to know you felt supported throughout the whole process, from ordering through to delivery. Thank you again for your kind words. Team HoH x
Posted 1 week ago
Absolutely beautiful necklace
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Posted 1 week ago
Thank you so much for this beautiful feedback. Team HoH x
Posted 1 week ago
Absolutely beautiful And the people behind the company are the nicest I was worried after a bad experience with a different person and so I wrote and note and they sent me a beautiful email ensuring me my son was in good hand the ring is beautiful and my husband loves it its so bright the whole experience was everything we wanted in handing over something so precious not once did I need to worry and I actually think the turn around was pretty fast considering thank you from the bottom of our hearts wish we came here the 1st time ❤️ will recommend to all 💙
Hand on Heart Jewellery 5 star review on 27th July 2026
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Posted 1 week ago
Thank you so much for sharing your feedback with us. We’re truly honoured that you trusted us to create such a meaningful piece in memory of your son. We completely understand how important it is to feel reassured when placing something so precious in someone else’s care, and it means so much to know you felt supported and confident throughout the process. We’re delighted that your husband loves his ring and that it has brought you both comfort. Thank you again for your trust, your kind words and your recommendation. Team HoH x
Posted 1 week ago
I am really happy with my necklace, it was just what I was looking for. Service was very good and the packaging was top quality. Thank yoi
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Posted 1 week ago
Thank you so much for sharing your feedback with us. We’re delighted to hear that your necklace was just what you were looking for and that you were happy with the service and presentation. Thank you again for choosing us to create something so special. Team HoH x
Posted 1 week ago
Wow what an amazing service from start to finish. Communication was excellent and very responsive with some queries I had. I absolutely love my bracelet and the box it came in was beautiful, so the finishing touches were perfect. It made it that extra special as Hand on Heart are based in the Lake District where my late parents enjoyed many holiday's over the years. Thank you for a wonderful bracelet and if anyone is thinking of using there services I would definitely recommend Hand on Heart ❤️
Hand on Heart Jewellery 5 star review on 27th July 2026
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Posted 1 week ago
Thank you so much for sharing your feedback with us. We’re truly honoured that you chose us to create such a meaningful piece in memory of your parents. We’re so pleased to hear that you love your bracelet and that the little details, from the packaging to the personal touches, made the experience even more special. It’s especially touching to know that our home in the Lake District holds such a lovely connection to the time your parents spent there. Thank you again for your trust, your kind words and your recommendation. It means so much to us. Team HoH x
Posted 1 week ago
Hand on Heart Jewellery is rated 4.9 based on 2,215 reviews