Thank you for taking the time to share this. We’re so pleased to hear everything arrived on time and that the instructions were clear and easy to follow, that’s exactly what we hope for. Your recommendation means so much to us, and we're truly honoured to have created something special for you.
Team HOH x
Thank you for your kind words. We're so pleased to hear that the process felt thoughtful and considered, that’s something we care deeply about, especially given the meaning behind each piece. It truly means a lot to know the service stood out to you.
Team HOH x
Thank you for your kind words. We're truly honoured to have supported you through this meaningful process. It's so important to us that every step feels clear, respectful, and handled with the dignity your loved one deserves. Knowing you felt informed and cared for throughout means everything to our team.
Team HOH x
“I have used this company about 7 years ago. The quality of their product was amazing. I recently lost my beloved dog and I am heartbroken so I desperately wanted something special of her. I looked into many websites only to come up with this company. I realised that this was the exact same company that did prints of my dads hand before I lost him. I ordered a teardrop pendant from them. I was hesitant because how would I know they would put the right ashes in the pendant. They charged a postage fee, which I thought was a bit much, but I went with it. They sent me a tracked package with a small tin to put her ashes in. Everything was given a number and the package I returned was also tracked. They made my pendant and returned the unused ashes, also tracked. I now understand why they charge postage. I felt comfortable that I would be getting my baby's ashes back. I now have a beautiful pendant with a little piece of her.”
Thank you for sharing your story with us. We are truly sorry for the loss of your beloved dog, losing a companion like that leaves a deep ache, and we’re honoured you chose us to create something meaningful in her memory.
It means the world to hear that you returned to us after seven years, especially knowing we were part of preserving a precious memory of your dad as well. Creating these keepsakes is never just about the jewellery, it’s about the love, memories, and connection they carry.
We completely understand the hesitation you felt around sending something so important, and we’re glad the process gave you the reassurance you needed. Our team takes the greatest care in every step, from our tracking system to the secure handling of ashes, because we know how much trust you place in us.
We’re also grateful for your feedback around postage. While we know it can feel like an added cost, we’re glad it helped reflect the level of security and care we build into every part of the journey.
Thank you for trusting us.
Team HOH x
“Ordering was easy and my necklace was delivered earlier than expected. I am so delighted with my necklace and the engraving. I will now feel that my husband is always with me.”
Thank you for your lovely words. We're so pleased to hear that the ordering process was smooth and that your necklace arrived sooner than expected, it’s always our hope to provide not only beautiful jewellery, but also peace of mind throughout the journey.
We're truly honoured to have created something that helps you feel close to your husband.
Team HOH x
Thank you so much for your wonderful words! We’re truly touched by your recommendation and thrilled to hear how much you love your necklace.
It’s an honour to be part of creating something so meaningful for you.
Team HOH x
“Very personalised approach a d discreet. Able to choose delivery date. My order was crafted within the timeliness provided.
I am very satisfied with the necklace and the service provided.
I would reccomend to others.”
Thank you for your kind words and for taking the time to share your experience. We're so glad the personalised and discreet approach resonated with you, and that the process felt smooth and timely. It means a lot to know you’re satisfied with both the necklace and the service you received. Your recommendation truly means the world to us, thank you again.
Team HOH x
“Very professional company, regular updates on progress and delivery status.
Necklace good quality, very satisfied.
Easy to fill with tools and instructions included.”
Thank you for taking the time to share your experience. We're so pleased to hear you were happy with the regular updates and that everything arrived as expected. It's great to know the necklace met your expectations in both quality and ease of use, we understand how important it is that every detail feels clear and reassuring.
Team HOH x
Thank you for your kind words! We’re glad to hear your jewellery arrived promptly and securely packaged, we always take great care to ensure each piece reaches you safely.
Team HOH x
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