“Before placing an order, i emailed asking multiple questions and the staff were so helpful. I was kept updated from when they received my dad's ashes and hair. This is a website I will recommend to anyone whos looking at something so personal.”
Thank you for your kind words.
We’re so pleased to hear that our team could help answer your questions before you placed your order and that you felt supported throughout the process. We know how personal and important these pieces are, so keeping you updated every step of the way is something we truly value.
Team HOH x
“I received the order in the allocated delivery time. I even asked if I could have it by the end of March and the communication from the company was excellent”
“The experience was so simple and easy to use. Hand on heart sent me regular messages telling me how the process was going and when the ring would arrive. I would 100% recommend Hand on heart to anyone and have already done so.
i want to send photos but not sure they are coming through ok?”
We’re really pleased to hear that you found the process simple and easy, and that the regular updates helped keep you informed and reassured throughout. It means a great deal to us that you would recommend Hand on Heart Jewellery, and that you already have, thank you so much 🤍
In terms of your photos, they may not have come through properly on our side. Please do feel free to resend them, or alternatively try attaching them again in a separate message and we’ll be happy to check them for you.
Team HOH x
“Exceptionally good. I did contact them to check in delivery date, and to coincide with stepdaughters visit they endeavoured to deliver in time, which was accomplished.”
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