“Everything was very smooth and the customer service is brilliant. You get regular updates along the way and I received my order within a few weeks, much quicker than expected. Would really recommend for memorial jewellery.”
Thank you so much for your lovely review and kind recommendation. We’re delighted to hear that everything felt smooth from start to finish and that you found our customer service so helpful. ❤️
It’s wonderful to know that the regular updates kept you reassured and that your memorial jewellery arrived much sooner than expected. Thank you for choosing us and for trusting us to create something so meaningful - Team HoH x
“Great service. I was kept informed and the jewellery came quickly. Both items are lovely and can’t wait to wear them. Thanks again and I would recommend to family and friends to buy from you. 😊”
Thank you so much for your lovely review and recommendation. We’re delighted to hear that you were pleased with the service, regular updates and quick delivery, and that you love both of your pieces. ❤️
We hope you enjoy wearing them and that they bring you comfort while keeping your loved ones close. Thank you for choosing us and for recommending us to your family and friends - Team HoH x
“I ordered 3 Gold Teardrop and 3 Silver Teardrop. I am over the moon as they are all so beautiful. Excellent service and continuous information on the progress of my order. Thank you so much. I would definitely recommend Hand on Heart.”
Thank you so much for your wonderful review and kind recommendation. We’re delighted to hear that you’re over the moon with all six of your Teardrop necklaces and that you find them so beautiful. ❤️
It’s lovely to know that you were also pleased with the service and regular updates throughout the progress of your order. Thank you for choosing us and for trusting us to create such special pieces for you - Team HoH x
“The team over at Hand on Heart are beyond incredible and so supportive, kind and caring, giving me continued and prompt support throughout my order when the Royal Mail messed up. Even with it not being their fault at all, they gave me every bit of help possible and supported me relentlessly. I’m so grateful and appreciative for this company and their beautiful staff. Thank you so very much.”
Thank you so much for your incredibly kind words. It means a great deal to know that our team were able to support and reassure you throughout the delivery issues, and we’re so pleased that you felt cared for every step of the way. ❤️
We understand how stressful it can be when something so important is caught up in a delivery issue, so we’re grateful that you trusted us to help and support you through it. Your lovely words about our team mean more than you know.
Thank you for choosing us and for your patience, understanding and trust throughout - Team HoH x
“Very good communication and quick delivery
I am delighted with my necklace The quality is outstanding and looks beautiful
A lovely way to keep the memory of my beloved cat close
Thank you”
Thank you so much for your lovely review. We’re truly sorry for the loss of your beloved cat, but we’re so touched to hear that your necklace gives you such a special way to keep their memory close. 🐾❤️
We’re delighted that you were pleased with our communication, quick delivery and the quality of your necklace. It means a great deal to know that you love your beautiful keepsake.
Thank you for choosing us and for trusting us to create something so meaningful - Team HoH x
“This is the second time I’ve order from ‘Hand on Heart Jewellery ’ and both times they have been amazing. The jewellery is gorgeous and always comes packed so lovely. They know the reason their jewellery is being ordered and take so much care from order to delivery.”
Thank you so much for your lovely review and for choosing us again. It means a great deal to know that you’ve had such a positive experience with us both times and that you’re so pleased with your jewellery and its presentation. ❤️
We’re especially touched that you’ve felt the care and understanding we put into every order, knowing how personal and meaningful each piece is. Thank you for trusting us again to create something so special for you - Team HoH x
“Absolutely amazing from start to finish, I especially love how much they keep you up to date during the process, letting you know the ashes arrived safely was a very special touch. Would 100% recommend to everyone I know. Every person I spoke to handled things with such care, my mum loves her necklace✨. Thank you so much❤️”
Thank you so much for your incredibly kind review and wonderful recommendation. We’re delighted to hear that you felt so supported and reassured throughout the process, especially knowing that your mum’s precious ashes had arrived with us safely. ❤️
It means a great deal to know that every member of our team treated your order with the care and respect it deserved, and we’re so pleased that your mum loves her necklace. We hope it brings her comfort and keeps a special part of her loved one close always.
Thank you for choosing us and for trusting us with something so incredibly precious - Team HoH x
