Login
Start Free Trial Are you a business?? Click Here

Hand on Heart Jewellery Reviews

4.9 Rating 599 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

Write Your review

Brilliant I received updates and delivery was quick
Helpful Report
Posted 6 months ago
We pride ourselves on providing excellent updates throughout your order process, ensuring you are well-informed every step of the way. Our team also works diligently to ensure prompt delivery, so we're delighted to hear that your items arrived quickly - Team HoH x
Posted 6 months ago
Great customer service, I had a minor query, and they were really quick to get back to me and very helpful.
Helpful Report
Posted 6 months ago
Thank you for your kind feedback! We’re glad to hear that our team was able to assist you promptly and resolve your query. Your satisfaction is very important to us, and we’re always here to help - Team HoH x
Posted 6 months ago
Absolutely excellent
Helpful Report
Posted 6 months ago
We are absolutely thrilled to hear that you had such an excellent experience with us. It gives us great pleasure to know that we have met your expectations and provided you with exceptional service - Team HoH x
Posted 6 months ago
Perfect, easy from start to finish
Helpful Report
Posted 6 months ago
We truly appreciate your kind words and the time you took to share your experience. It warms our hearts to hear that your journey with us was perfect and easy from start to finish. Providing our customers with a seamless and enjoyable experience is our top priority - Team HoH x
Posted 6 months ago
Easy ordering with simple instructions. Quick response to emails Excellent customer service Gorgeous, unique and such special jewellery
Helpful Report
Posted 6 months ago
Thank you so much for your kind words! We're thrilled to hear that you found the ordering process easy and that our customer service met your expectations. It’s wonderful to know that you love your unique and special jewellery - Team HoH x
Posted 6 months ago
Brilliant experience and lovely necklace now I feel my cat is always with me the delivery was quick and very efficient as they not only emailed me but texted me too which was great at keeping me updated definitely recommend
Helpful Report
Posted 6 months ago
Thank you so much for your lovely feedback! We’re glad to hear you had such a brilliant experience and that your necklace brings you comfort in keeping your cat close. It’s great to know that our communication and delivery process met your expectations. We truly appreciate your recommendation! - Team HoH x
Posted 6 months ago
Very good
Helpful Report
Posted 6 months ago
We really appreciate your kind words and are thrilled to hear that you had a very good experience with us. Your support means the world to us - Team HoH x
Posted 6 months ago
Excellent thank you
Helpful Report
Posted 6 months ago
We truly appreciate your kind support and are thrilled to hear that you had an excellent experience with us. Your feedback means a lot to us, and we couldn't be happier knowing that you are satisfied with our products - Team HoH x
Posted 6 months ago
Pack arrived very quickly , easy to send off the ashes , I was kept up to date throughout and my piece of jewellery arrived in time and is beautiful , a lovely reminder of my parents to wear . Thank you to Chloe and the team who handled my order .
Helpful Report
Posted 6 months ago
Thank you so much for your kind words! We're glad to hear that the pack arrived quickly and that you found the process easy and well-communicated. It’s wonderful to know that your piece of jewellery serves as a beautiful reminder of your parents. We'll be sure to pass on your thanks to Chloe and the team. If you ever need anything in the future, don’t hesitate to reach out! - Team HoH x
Posted 6 months ago
Very impressed with everything from start to finish, kept me up to date with how my order was progressing, absolutely brilliant.
Hand on Heart Jewellery 5 star review on 23rd September 2024 Hand on Heart Jewellery 5 star review on 23rd September 2024 Hand on Heart Jewellery 5 star review on 23rd September 2024
Helpful Report
Posted 6 months ago
Thank you for your wonderful feedback! We're delighted to hear that you were impressed with the entire process and appreciated the updates on your order. It’s fantastic to know you had a brilliant experience with us - Team HoH x
Posted 6 months ago
Excellent, I would highly recommend you order from this site to cherish the precious moments you have with your children! Captured in a sterling silver timeless piece of jewellery.
Helpful Report
Posted 6 months ago
Thank you for your wonderful recommendation! We're so glad that you find our jewellery to be a beautiful way to cherish those precious moments. It’s an honour to be part of creating a timeless piece that holds such special memories - Team HoH x
Posted 6 months ago
Great communication throughout and excellent service. This is the second piece of jewellery I've bought from Hand on Heart and they are first class.
Helpful Report
Posted 6 months ago
Thank you for your kind words and for being a returning customer! We're thrilled to hear that you've had a great experience with us again. It’s always a pleasure creating something meaningful for you, and we truly appreciate your trust in our service - Team HoH x
Posted 6 months ago
Very clear instructions and super easy to upload image. Kept me informed and was delivered when they said :)
Helpful Report
Posted 6 months ago
Thank you for your wonderful feedback! We're happy to hear that the process was smooth and that our instructions were clear. It's great to know you felt well-informed throughout, and we're glad the delivery met your expectations - Team HoH x
Posted 6 months ago
I have just received my beautiful ring with my lovely Mum’s ashes. To say I am pleased is such an understatement, it’s beautiful. Fabulous communication at all times and arrived quicker than expected, thank you so much ☺️
Helpful Report
Posted 6 months ago
Thank you for your kind words! We're so glad to hear that you’re thrilled with your ring, and it’s heartwarming to know that it holds such special meaning for you. We truly appreciate your feedback on our communication and service, and we're delighted it arrived sooner than expected. It was an honour to create this piece for you, and we're grateful to have been part of something so meaningful - Team HoH x
Posted 6 months ago
Great communication, regular updates and a fast turn around. Feels like time and attention was taken with my order and the whole process felt sensitively dealt with and compassionate.
Hand on Heart Jewellery 5 star review on 19th September 2024
Helpful Report
Posted 6 months ago
Thank you for your lovely feedback! We're so glad to hear that the communication and updates met your expectations and that you felt the process was handled with care and compassion. We take great pride in ensuring each order is treated with the time and attention it deserves. Thank you for choosing us during such an important time - Team HoH x
Posted 6 months ago
First rate, extremely pleased and moved by Hand on Hearts consideration and respect they have given me and my mum. I will recoyou to everyone. Thank you.
Hand on Heart Jewellery 5 star review on 19th September 2024
Helpful Report
Posted 6 months ago
Thank you so much for your heartfelt feedback. We're truly touched to hear how much our care and respect meant to you. It’s an honour to be part of such meaningful moments, and your recommendation means the world to us. If there's ever anything more we can do, we're always here for you. Thank you again! - Team HoH x
Posted 6 months ago
I cannot recommend Hand on Heart Jewellery enough. The necklace for our daughter was just beautiful and we would like to thank Donna for that. I have to say a big Thank You to Charlotte who was excellent with accommodating my delivery request, customer service was first class. Thank you both very much. Xx
Helpful Report
Posted 6 months ago
Thank you so much for your lovely feedback! We’re thrilled to hear that the necklace for your daughter was beautiful and that our team's craftsmanship brought you joy. We're delighted to know that we could assist you with your delivery request and this made such a positive impact. We truly appreciate your kind words and recommendation - Team HoH x
Posted 6 months ago
The necklace itself is beautiful and the level of customer service is outstanding...they answered my questions quickly and with care, I would highly recommend the product and company to anyone.
Helpful Report
Posted 6 months ago
Thank you for your wonderful feedback! We’re delighted to hear that you’re pleased with both the beauty of the necklace and the level of customer service you received. It’s our goal to provide prompt and caring support, and we’re thrilled that it made a positive impact on your experience. Your recommendation means a lot to us - Team HoH x
Posted 6 months ago
Excellent great service from start to finish.
Helpful Report
Posted 6 months ago
We greatly appreciate your kind words and support! We are delighted to hear that you found our service to be excellent from start to finish. It is always our top priority to provide exceptional assistance and ensure a smooth experience for our customers - Team HoH x
Posted 6 months ago
10/10 brilliant customer service, such an easy process! really pleased how the necklace came out, my sister loved it
Helpful Report
Posted 6 months ago
We are absolutely thrilled to hear that you had a brilliant experience with our customer service and found the process to be easy. We are delighted to know that you are pleased with how the necklace turned out and that it brought so much happiness to your sister - Team HoH x
Posted 6 months ago
Hand on Heart Jewellery is rated 4.9 based on 599 reviews