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Hand on Heart Jewellery Reviews

4.9 Rating 601 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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From start to finish the service was faultless. The kit to send your loved ones ashes was so nice it made me feel at ease sending my Dads ashes as I had been a little bit anxious about how they would be transported. My ashes ring was way beyond anything I'd hoped for so I am so pleased I chose this company and plan to use them again to purchase a gift for a family member.
Hand on Heart Jewellery 5 star review on 13th December 2024
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Posted 3 months ago
Thank you for sharing your heartfelt experience. We're so glad to hear that the ashes kit helped ease your concerns during such an emotional time. It’s wonderful to know your ring exceeded your expectations and brought you comfort. Your trust means the world to us, and we’re honoured to have been part of creating something so meaningful for you. We shall look forward to helping again whenever you're ready - Team HoH x
Posted 3 months ago
Great as always
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Posted 3 months ago
Thank you for your kind feedback - Team HoH x
Posted 3 months ago
Process from start to finish very good, a bit of a delay in getting the ring but it is Christmas so I am sure the are busy, was despatched on the day they said and arrived on time.
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Posted 3 months ago
Thank you for your lovely review. We're thrilled to hear that you had a positive experience from start to finish. We truly appreciate your understanding during this busy season, and we're glad your ring arrived on time. Wishing you a wonderful Christmas! - Team HoH x
Posted 3 months ago
Service was impeccable
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Posted 3 months ago
Thank you for your incredible review! We're so pleased to hear that our service met your expectations - Team HoH x
Posted 3 months ago
Polite and professional I was emailed every step of the way to where my package is where and when they were going to arrive and they arrived on the day that was said absolutely amazing product and will definitely be looking on site again thank you
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Posted 3 months ago
Thank you for your wonderful review! We're delighted to hear that you appreciated the communication regarding your package and that everything arrived as promised. It means so much to us that you loved the product - Team HoH x
Posted 3 months ago
Kept me up to date from order through to delivery
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Posted 3 months ago
Thank you for your fantastic review! We're so glad to hear that you felt kept in the loop throughout your order process - Team HoH x
Posted 3 months ago
Customer services were brilliant setting up a purchase for me to buy a replacement chain as I'd lost the one to a precious necklace I'd bought a couple of years ago. All done very swiftly and easily. Thank you.
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Posted 3 months ago
Thank you so much for your lovely review! We're thrilled that our customer service team could assist you swiftly with your replacement chain. Your satisfaction is our priority, and we truly appreciate your kind words - Team HoH x
Posted 3 months ago
Very good, the item was as I imagined it, will be a Xmas present for my husband I know he will love
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Posted 3 months ago
Thank you so much for your amazing review. We’re thrilled that the item met your expectations, and we hope your husband loves it as much as you do. Your support truly means the world to us - Team HoH x
Posted 3 months ago
Brilliant from start to finish!!
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Posted 3 months ago
Thank you so much for your glowing review! We're thrilled to know that you had a brilliant experience from start to finish. Your support means everything to us - Team HoH x
Posted 3 months ago
Excellent communication,,
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Posted 3 months ago
Thank you so much for your wonderful feedback! We're delighted to hear that our communication met your expectations - Team HoH x
Posted 3 months ago
Very quick and efficient, kind and caring
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Posted 3 months ago
Thank you so much for your kind words! We’re delighted to hear that you found our service quick and caring - Team HoH x
Posted 3 months ago
5* service 100% recommend to anyone
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Posted 3 months ago
Thank you so much for your fantastic feedback! We're thrilled to hear you had such a positive experience with our service. Your recommendation means the world to us - Team HoH x
Posted 3 months ago
This is my engagement ring with my 19 year old daughters hair in I lost her the 4th of Feb 2024 I cherish every memory and I will cherish this ring through my life here and after it will always be the most cherished gift I own. Thank you so much hand on heart for turning my ring into something I can treasure always. The box with the picture to add that extra treasure. Thankyou so much for all you incredible work and thoughts that went into making my ring so on my wedding day my lil lady will be walking beside me. Recommend 💯
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Posted 3 months ago
Thank you for sharing such a deeply personal and heartfelt story. We are truly honoured to have been a part of creating this cherished piece for you. Knowing that your engagement ring holds such profound meaning and will keep your beloved daughter close on your special day is incredibly moving. We’re so touched that it has brought you comfort and will always remain a treasured symbol of your bond - Team HoH x
Posted 3 months ago
Brilliant
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Posted 3 months ago
We really appreciate your support and are thrilled to know you had such a positive experience with us - Team HoH x
Posted 3 months ago
Great experience very caring and respectful at all times
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Posted 3 months ago
Thank you so much for your wonderful review! We're truly grateful for your kind words about our caring and respectful approach - Team HoH x
Posted 3 months ago
wonderful service, updated at every stage, beautifully packaged.
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Posted 3 months ago
Thank you so much for your kind words! We're absolutely delighted to hear that you were pleased with our service and the packaging - Team HoH x
Posted 3 months ago
Excellent thank you,Kind regards
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Posted 3 months ago
Thank you so much! We're thrilled to hear you had a great experience with us. Your kind words mean a lot to us! - Team HoH x
Posted 3 months ago
I must say my experience has been one of empathy my necklace is so beautiful I waited a long time as I had to save up for it well worth the wait now my mum & dad are with me close to my heart thank you hand on heart for making it happen
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Posted 3 months ago
Thank you so much for sharing your heartfelt experience. We are truly honoured to have been part of creating such a meaningful piece for you. Knowing that your necklace brings your mum and dad close to your heart means everything to us. Thank you for trusting us and for your kind words—it was our privilege to make this special keepsake for you - Team HoH x
Posted 3 months ago
They kept me very well informed about the process of my order from start to finish
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Posted 3 months ago
Thank you so much for your lovely review. We're delighted to hear that you felt well-informed throughout your order process. Keeping our customers updated is so important to us, we appreciate your support! - Team HoH x
Posted 3 months ago
The process was extremely easy, I was kept informed every step of the way which filled me with confidence. The necklace arrived and is absolutely stunning
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Posted 3 months ago
Thank you so much for your wonderful review! We're thrilled that you found the process smooth and that we could keep you informed throughout. It's fantastic to hear that the necklace exceeded your expectations - your satisfaction truly means the world to us - Team HoH x
Posted 3 months ago
Hand on Heart Jewellery is rated 4.9 based on 601 reviews