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Hand on Heart Jewellery Reviews

4.9 Rating 597 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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My experience was great, I didn't feel like I was waiting for long for my necklace. There was communication throughout the process.
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Posted 4 months ago
Thank you for your fantastic review! We're so pleased to hear that you felt well-informed throughout the process and that your necklace arrived promptly. Your feedback truly makes our day - Team HoH x
Posted 4 months ago
Very professional service from beginning to completion.
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Posted 4 months ago
Thank you for your kind review! We're thrilled to hear that you found our service professional from start to finish. Your satisfaction is our top priority, and we truly appreciate your support - Team HoH x
Posted 4 months ago
Absolutely amazing!
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Posted 4 months ago
Thank you so much for your amazing review! We're over the moon to hear that you loved your experience with us - Team HoH x
Posted 4 months ago
Very professional and caring.
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Posted 4 months ago
Thank you for your wonderful feedback! We’re delighted to know that you experienced our professionalism and care. Your satisfaction means the world to us - Team HoH x
Posted 4 months ago
I just wanted to say the necklace you created for me in memory of my boy Dexter is absolutely beautiful. We had to make the heartbreaking decision to let him run over the rainbow bridge after a devastating illness took him so quickly. We had an amazing 10 years with our puppy boy and we miss him terribly. My necklace, containing some of his ashes has made me feel so close to him again. Thank you to everyone at HoH for the time love and attention given to making this special piece. Special thanks to Hannh who worked on my necklace. I will be forever grateful to you all.
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Posted 4 months ago
Thank you so much for your heartfelt words. We’re truly touched to know that your necklace has brought you comfort and a sense of closeness to Dexter. Ten years of cherished memories with such a beloved companion are truly priceless, and it’s an honor for us to be a small part of preserving his memory. I’ll be sure to pass on your kind words to our team. Thank you for entrusting us with this special keepsake - Team HoH x
Posted 4 months ago
Very fast delivery and great customer service
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Posted 5 months ago
We're thrilled to hear that you had a fast delivery experience and appreciated our customer service. Your satisfaction is our priority - Team HoH x
Posted 4 months ago
Very good, communication was prompt and sensitive. Very pleased with my Ring, it is beautiful.
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Posted 5 months ago
Thank you for your kind words. We're so glad to hear that you felt supported throughout the process and that you're pleased with your ring. It’s an honor to create something so meaningful, and we hope it brings you comfort - Team HoH x
Posted 4 months ago
So easy, everything was sent to us with clear instructions. It was such a an easy process & the end results are just perfect.
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Posted 5 months ago
Thank you so much for your lovely feedback. We’re delighted to know the process was smooth and that you’re so pleased with the final piece. It’s wonderful to hear that it brought you exactly what you were hoping for! - Team HoH x
Posted 4 months ago
My experience with Hand on Heart Jewellery was exceptional. There was a problem with my delivery, not their fault but the delivery company. I liaised with Lucy who answered my emails promptly and was so helpful and efficient. I received my necklace, a gift for my sister, and when I saw it, I burst into tears. To say it's beautiful is an understatement. So well done and something my sister will treasure forever. Thank you again for being such an incredible company to deal with. Highly recommended.
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Posted 5 months ago
Thank you so much for your touching feedback. We're deeply moved to know that the necklace means so much to you and will be such a treasured gift for your sister. We’re glad we were able to assist quickly with the delivery issue—making sure your experience is smooth and positive is incredibly important to us. Your recommendation and kind words mean a lot, and we're honoured to be a part of this special memory- Team HoH x
Posted 4 months ago
Hello to you all. OMG. I absolutely love my beautiful memory necklace I can’t tell you how much it makes me feel so close to my boy Dexter. We had to make that heartbreaking decision to let Dexter go after a very nasty illness. Within 12 hours we had lost our boy. It broke us both and we miss him so so much. I know the care, love and attention you all put into producing these beautiful pieces is immense. I will be forever grateful to you all. Special thanks to Hannah who worked on my necklace. I’m sending you all love and lots of hugs. 🥰🐶🐾💙🙏🏼 Karen xxx
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Posted 5 months ago
Thank you so much for sharing your heartfelt story with us. We're honoured that Dexter's necklace brings you a sense of closeness and comfort during such a difficult time. Our team put so much care into creating each piece, knowing how much it means to those who receive them. Your message and gratitude truly mean the world to us - Team HoH x
Posted 4 months ago
Excellent communication
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Posted 5 months ago
Thank you for this great feedback - Team HoH x
Posted 4 months ago
Excellent - very clear instructions and communication
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Posted 5 months ago
Thank you for your fantastic feedback! We're thrilled to hear that you found our instructions and communication clear. Your support truly means a lot to us! - Team HoH x
Posted 4 months ago
Brilliant ll
Hand on Heart Jewellery 5 star review on 30th October 2024 Hand on Heart Jewellery 5 star review on 30th October 2024
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Posted 5 months ago
Thank you for your kind words and for sharing this beautiful photo. We're honoured we could create this for you! - Team HoH x
Posted 4 months ago
Brilliant service, beautiful necklace
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Posted 5 months ago
Thank you so much for your wonderful review! We're delighted to hear that you loved the necklace and had a great experience with our service. Your support means everything to us! - Team HoH x
Posted 4 months ago
Excellent
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Posted 5 months ago
Thank you for your amazing feedback - Team HoH x
Posted 4 months ago
Updated at every stage and the process of handling ashes was excellent. Highly recommend !
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Posted 5 months ago
Thank you so much for your kind review! We're delighted to hear that the process of handling ashes went smoothly and that you appreciated the updates along the way. Your recommendation means a lot to us, and we’re here for you anytime! - Team HoH x
Posted 4 months ago
More than pleased with every step of the way
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Posted 5 months ago
We’re thrilled to hear that you were pleased with the entire process and enjoyed the experience from start to finish. Your satisfaction means the world to us, and we’re here whenever you need us! - Team HoH x
Posted 4 months ago
From the time I placed the order to the delivery everything was spot on . The piece is so beautiful . The presentation box and the card that came along to say who made the piece and the verse on the card very touching . Absolutely beautiful . Time frame was also spot on . Thank youb
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Posted 5 months ago
Thank you for your thoughtful words! It’s great to hear that every detail, from ordering to the special presentation box, met your expectations. The personalised certificate and the beautiful verse must add an extra layer of connection to your piece. So glad that everything was perfect for you and arrived right on time! - Team HoH x
Posted 4 months ago
I ordered this necklace for my husbands ashes and when it arrived it was so much nicer than the picture and i was really pleased with it and the the communication from the company was excellent from the minute I placed my order keeping me up to date with every step till it arrived
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Posted 5 months ago
Thank you for sharing your experience. It’s wonderful to hear that the necklace surpassed your expectations and that the communication kept you reassured throughout. Knowing that such a cherished piece turned out to be even more special in person must mean so much. Thank you for trusting us with something so meaningful - Team HoH x
Posted 4 months ago
Excellent communication at all stages nd the jewellery is beautifully presented in its box.
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Posted 5 months ago
Thank you for this amazing feedback, we're so pleased we could help create these pieces for you - Team HoH x
Posted 4 months ago
Hand on Heart Jewellery is rated 4.9 based on 597 reviews