“Your service was excellent. Please give a big thank you to Ellie for making the key ring in memory of my dear friend Brian who a miss every single day. Like the ring you made a year or so ago, it is very comforting that as well as being with me in spirit, he is physically with me too. Thank you.”
Thank you so much for sharing such a touching message. We’re truly honoured to have created the keyring in memory of your dear friend Brian, and we’ll be sure to pass your thanks to our team. Knowing that both the ring and the keyring bring you comfort, and that Brian can be with you not only in spirit but physically too, means more than we can say. Thank you for trusting us with something so precious - Team HoH x
“My overall experience was great however I feel as though the egg timer is a little over priced after purchasing. I will cherish it forever and I purchased here over cheaper generic sites because I liked the chain the egg timer came with. However it is not a proper clasp as I thought it would be instead just a chain ball chain for what you would use on dog tags so I am a little disappointed with this and did want to purchase another one for my daughter but think I may use a cheaper alternative since it is probably the same thing.”
Thank you so much for your honest feedback. We’re really pleased to hear that you’ll cherish your piece and that you valued the chain and overall quality enough to choose us over other options. We really appreciate you taking the time to leave us these comments. These are very helpful and will be shared with our team as we continually review how we can improve our designs - Team HoH x
“The company were great with updates and take such care with such a meaningful gift. They are very respectful of what they are handling and their updates made the whole process much more relaxing”
Thank you so much for your thoughtful feedback. We’re truly honoured to have been trusted with something so meaningful, and we’re glad our updates and care helped make the process feel reassuring and stress-free - Team HoH x
Thank you so much for your kind words. We’re really pleased to hear that you felt supported and reassured, and that the ashes were treated with the respect and care they deserve - Team HoH x
“Was kept informed at all stages, the ashes collection kit was a lovely touch and made it feel special in the tin/ pouch. Felt it would reach you securely with the packaging and tracking. Then receiving acknowledgment that you had received them.”
Thank you so much for your kind words. We’re delighted to hear that the updates, collection kit, and packaging gave you reassurance throughout the process. Knowing you felt your loved one’s ashes were handled securely and with care means so much to us - Team HoH x
“My order was delivered very quickly once ordered and I was kept informed of the progress of the order, so very pleased with the service and would recommend to friends and famly”
Thank you so much for your kind words. We’re delighted to hear that your order arrived quickly and that our updates kept you informed throughout. Your recommendation to friends and family means a great deal to us - Team HoH x
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