“I ordered a heart necklace with my husband’s hair in and set of heart earrings with his ashes. I am delighted with them and they arrived within couple of weeks. I was kept updated throughout the process. Thank you so much”
We’re so sorry for your loss, and truly honoured to have created pieces that keep your husband close. It’s wonderful to hear you’re delighted with the necklace and earrings, and that the updates throughout the process gave you peace of mind. Thank you for trusting us with something so meaningful.
Team HOH x
“It’s nice but I was a bit disappointed with the colour of the crystals, I thought they would be darker in colour. Tried to upload a photo but it won’t upload.”
Thank you for sharing your feedback. We're sorry to hear that you weren't completely satisfied with your order. We can see that you have been in touch with our Customer Service Team to help with this.
“Beautiful necklace bought for my mum for Christmas. This will be her 1st without my dad and I know she will love this. Lovely quality and very reasonably priced.
The service was excellent. Great communication, delivered on time.
I would highly recommend Hand on Heart Jewellery.”
Thank you for your lovely review. We’re truly touched that you chose one of our necklaces for such a meaningful Christmas gift, especially during your mum’s first Christmas without your dad. We’re glad to hear you’re pleased with the quality, price, and service you received. Your recommendation means a great deal to us.
Team HOH x
“I ordered the self fill Held in Love Premium Silver Ashes Urn Locket necklace.
It came quite quickly, and it is lovely, but it is quite heavy.
I am going to use it as a keyring instead, because I feel like Mr T with it swinging when I turn over in bed.”
Thank you so much for taking the time to share your experience. We’re really glad to hear your Held in Love urn locket arrived quickly and that you find it lovely. These pieces are designed to feel solid and secure, especially when they’re holding something so precious, but we completely understand that the weight can take some time to get used to. We really appreciate this feedback and we'll pass this along to our design team - Team HoH x
Thank you for your kind words. We’re so pleased you’re happy with the piece and the packaging, and we hope your sister loves her gift. It’s an honour to help create something so special.
Team HOH x
“I ordered the self fill heart ring. Hand on Heart sent me the measure to check my size.
The ring arrived about 1 week later and is beautiful 😍 This has helped me to feel my husband's presence as I miss him so very much. 💔”
We’re so sorry for your loss, and truly honoured to have created a ring that helps you feel your husband’s presence. It’s wonderful to hear you’re happy with the ring and that the sizing process was smooth. Thank you for trusting us with something so meaningful.
Team HOH x
“Emailed an advisor before placing an order for 3 ashes necklaces. Received within a few days & each piece is better than I expected. Beautiful jewellery. Filled them myself which was fiddly but I managed it. Each chain is also good quality, not the thin type you sometimes receive. You will not be disappointed with the quality, I hope my children love them when I gift them at Xmas.”
Thank you for your kind words. We’re so pleased to hear that the necklaces exceeded your expectations and that the chains feel just right. It’s wonderful that you were able to fill them yourself, and we hope your children treasure their gifts and the memories they hold.
Team HOH x
“Thank you everyone at hand on heart, for your help, care and consideration, during the process of my beautiful cross and chain, I am delighted with it, the quality is of a high standard, I choose the blue colour which is lovely, I would definitely buy from you again.... June”
Thank you so much, June, for your kind words. We’re delighted to hear you’re pleased with your cross and chain, and that the quality and colour met your expectations. It means a great deal to know you felt supported throughout the process, and we’d be honoured to create something special for you again.
Team HOH x
“Ordered a necklace with my granddaughters handprints on for my daughter for christmas and im so pleased with it. It is absolutely beautiful and I cant wait to order one for myself.”
Thank you for your lovely words. We’re delighted to hear you’re pleased with the necklace and that it will make such a special Christmas gift for your daughter. We’d be honoured to create one for you as well, it’s wonderful to help keep such meaningful memories close.
Team HOH x
Thank you for your kind words. We’re delighted to hear you’re happy with your piece and that it reflects the care and love we put into every creation. Your recommendation means a great deal to us.
Team HOH x
Thank you for your kind words. We’re so pleased the quality and service have brought you comfort during such a difficult time. It’s an honour to create pieces that help keep loved ones close.
Team HOH x
“I am thrilled with my necklace with my Dads handwriting on its absolutely lovely and means so much to me .
The service has been excellent from start to finish with regular updates and prompt delivery.
My necklace was placed in a beautiful box I am so so pleased and have already informed several friends of your website. Thankyou all HAND ON HEART.”
We’re so sorry for your loss, and truly honoured to have created a necklace that keeps your dad close. It’s wonderful to hear that you’re pleased with the service, packaging, and overall experience, and that you’ve been sharing your recommendation with friends. Thank you for your kind words and trust in us.
Team HOH x
“I ordered a handprint necklace in memory of my dad who passed away in September. I felt like a piece of me was missing but with the necklace I now have part of him close. Hand on Heart made a beautiful piece of jewellery. Their communication throughout was exceptional. The necklace arrived beautifully packaged with little touches to make it more personal. I would definitely order again and I’m hoping to choose something for my mums birthday so she also has a beautiful piece of jewellery using my dad’s handprint. Thank you Hand on Heart.”
We’re so sorry for your loss, and truly honoured to have created a piece that helps keep your dad close. It’s wonderful to hear the necklace brought you comfort and that the personal touches made a difference. We’d be delighted to help create something special for your mum as well. Thank you so much for your kind words and trust in us.
Team HOH x
“I’m so happy with my beautiful pendant, the quality is fantastic. I was kept informed on the
Progress. Delivery was prompt.
I would definitely buy again from the company.
Thank you.”
Thank you for your wonderful review. We’re delighted to hear that you love your pendant and that the quality and service met your expectations. It’s great to know our updates and prompt delivery helped make the experience positive. We truly appreciate your kind words and would be honoured to create something for you again in the future. Thank you for choosing us.
Team HoH x
“I cannot rate Hand on Heart Jewellery highly enough. 5* service from beginning to end, updates on progress of order and delivery dates. The finished product is truly beautiful! I sent my pictures to my friends and family who also think the same. So much so three of my friends want to place orders. If you're thinking about getting something memorable of your loved one don't hesitate, I will treasure mine forever.
Thank you so much x”
Thank you for your incredible review. We’re truly honoured by your kind words and delighted that your experience was 5*. It means so much to know that your jewellery is something you will treasure, and we’re touched that you’ve shared it with friends and family. Please pass on our thanks to them as well. Creating such meaningful keepsakes is a privilege, and we’re grateful you chose us.
Team HOH x
“Excellent service with updates via email throughout. Ring arrived safely in a lovely box. Really pleased with my ring with my sons ashes, it fits perfectly and is a lovely colour. Really pleased with the service and product and would recommend.”
Thank you for your lovely review. We’re so pleased to hear that your ring arrived safely and that you’re happy with the fit, colour, and overall design. It means a great deal to us to create something so special with your son’s ashes, and we’re glad the updates and service helped make the experience reassuring. Thank you for your kind recommendation.
Team HOH x
“Fabulous service and I am so pleased with my item. I wanted to personalise my piece, and the team were so responsive and prompt via email. Kept updated throughout the whole process, many thanks.”
Thank you for your lovely review. We’re delighted to hear that you’re pleased with your piece and that our team could help personalise it just the way you wanted. It’s wonderful to know the updates and communication made the process smooth for you.
Team HOH x
Thank you for your thoughtful review. We’re so pleased you felt valued and reassured throughout the process, and it means a great deal to us that you felt your dad’s ashes were treated with the utmost care and respect.
Team HOH x
“This is my third purchase of your exquisite jewellery and was beautiful.
The whole process was excellent from ordering on line to receiving the ashes tin.
I think the price is very reasonable for the quality of the pieces.
Delivery was excellent via Royal Mail and was kept informed when to expect delivery and all came on time as expected
Thanks again the jewellery is so special and means so much to my daughter and me”
Thank you for your wonderful review and for choosing our jewellery for the third time. We’re truly grateful for your continued trust. We’re delighted to hear that the entire process, from ordering online to receiving the ashes tin, was smooth and reassuring for you. It means a great deal to know you feel the pieces are beautiful and fairly priced. We’re also pleased that delivery was prompt and well-communicated. Thank you again for your kindness; creating jewellery that holds such special meaning for you and your daughter is an honour.
Team HOH x
“I ordered a ring from Hand on Heart and had some of my dogs ashes put into it. I am delighted with it. It’s a lovely piece of jewellery but doesn’t look feminine. It’s great to have a little piece of our dog so close to me.
I thought the price was very reasonable and would order from Hand on Heart again.”
Thank you for your lovely review. We’re delighted to hear that your ring means so much to you and that it feels just right in both design and sentiment. It’s an honour to create a piece that keeps your dog close to you. We truly appreciate your kind words about the quality and price, and we’d be honoured to create for you again in the future.
Team HOH x
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