“Dealing with Hand on Heart was easy and their dedication to communicating with me at every stage was comforting. The ring is beautiful and will be a treasured family heirloom.”
Thank you for your kind words. We’re honoured to have created something so meaningful for you. We're really glad our team’s communication helped you feel supported throughout the process. Thank you again for trusting us with such a special memory.
Team HOH x
Thank you for your lovely feedback. We’re delighted to hear you were impressed with the process and that your piece arrived so quickly and smoothly. It means a lot to know that the jewellery will be cherished.
Team HOH x
Thank you for your kind words. We're pleased to hear you felt well supported throughout your experience with us, staying in touch every step of the way is something we truly care about.
Team HOH x
Thank you for your lovely message. We're delighted to hear that everything went smoothly from placing your order to receiving your pendant, it means a great deal to us.
Team HOH x
Thank you for your kind words. We’re delighted to hear you found the service seamless and that we could respond promptly to your queries. Your happiness means everything to us.
Team HOH x
Thank you for your kind feedback. We’re delighted to hear you found the ordering process easy and the updates reassuring, making the experience personal and efficient is very important to us.
Team HOH x
Thank you for your lovely feedback. We’re delighted to hear your jewellery arrived quickly and is exactly as you expected. It’s wonderful to know it’s comfortable to wear and admired by everyone.
Team HOH x
Thank you for your kind feedback. We’re glad to hear you found the process quick and informative, making things clear and simple is very important to us.
Team HOH x
Thank you for your kind words. We’re thrilled to hear you found our customer service to be the best you’ve ever experienced. It means a great deal to our team!
Team HOH x
Thank you for your kind words. We’re honoured to have created these special pieces for you, your granddaughter, and your friend—it means the world to know they’ve been so well received and have brought comfort to each of you.
Team HOH x
Thank you for your kind words. We’re honoured to have supported you during such a difficult time, and it means the world to know the experience felt caring and special from start to finish.
Team HOH x
“The care from team with updates and step by step guidance has been amazing. This website was chosen by my sister while she was still with us and I am so grateful she found this site, she gave me the task of ordering the jewellery for those who wished to have it within the family, in total I ordered for 7 of us, each item is beautifully made, being able to add photos of her with each of her sons in their boxes to hold their pendants safely was a beautiful touch, I cannot praise them enough. Thank you yo Donna who made all 7 pieces for us, we are extremely grateful.”
It’s touching to know that she chose us herself and that you fulfilled her wishes with such care and love. Creating seven pieces is no small task, and we're so glad to hear that each one met your expectations and brought suchcomfort. The personal touches—like the photos in the boxes—mean a great deal to us too, and we’re so pleased they added something special.
We'll be sure to pass your thanks along to Donna, she will be deeply moved to know how much her work has meant to you all.
“I can't fault this company at all. I ordered a piece of jewellery and then decided to order another with it, it was no problem for them. I then changed my mind on a couple of things and again was no trouble. Both pieces were delivered before the date I was given in beautiful boxes exactly as I ordered. Unfortunately the chain on the necklace was too long for me, (my fault entirely, I measured wrong) so i have ordered a shorter one with no problems. Every email I sent was answered as soon as they could and was sorted practically straight away. Great communication with them whenever I had a question or problem. I would recommend these to anyone who wants a lovely piece of jewellery with their loved ones ashes.”
Thank you so much for your wonderful feedback. We’re so pleased to hear that we could support you smoothly through every step, including your changes and the chain replacement. Your kind words about our communication and care truly mean a lot to us.
Team HOH x
Thank you so much for your kind words. We’re glad to hear that our team was able to respond quickly and helpfully with your enquiries, it’s always our goal to provide the support you deserve.
Team HOH x
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