“I received my order from you this morning, exactly as you stated. Can I just say I was overwhelmed when I opened the necklace. It was in a beautiful presentation box, and to see my husband's ashes in it was very emotional but joyful at the same time. Just beautiful. You also returned the remainder of the ashes, athough a small amount they were securely packed. Thank you so much will definitely use again xx”
Thank you so much for sharing your experience. ❤️ We’re truly touched to hear that your necklace brought both emotion and joy when you opened it.
It’s wonderful to know that the presentation and the care we took with the remainder of the ashes added to the experience. We’re honoured to create pieces that hold such precious memories, and we’d be privileged to help you again in the future - Team HoH x
Thank you so much for your kind words. ❤️ We’re thrilled to hear that your experience with us was fantastic from start to finish and that our updates helped keep you informed.
It’s an honour to create jewellery that holds special meaning and brings comfort every day, and your recommendation truly means the world to us - Team HoH x
“Very clear and simple process/instructions on how to send the ashes and hair back. The original confirmation email got lost somehow but they were quick to reply to my query, confirm everything had been received properly and resend the email with the completion date estimate on. When the necklace arrived it had been carefully and safely packaged in plain packaging to hide it from unexpecting eyes and the actually packaging of the box itself with the photo on the inside was so tasteful, respectful and beautiful. Very happy with the entire process and contact with the team.”
Thank you so much for your thoughtful and detailed feedback. ❤️ We’re so pleased to hear that the process felt clear and simple, and that our team could quickly support you when your confirmation email went missing.
It means a great deal to us that you felt reassured throughout and that the discreet packaging and presentation of your necklace felt respectful and beautiful. We’re truly honoured to create pieces that hold such precious memories, and we’re so glad you felt supported every step of the way - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re delighted to hear that your experience was fast, efficient, and enjoyable, and that everyone is happy with their rings.
It means a great deal to us to create jewellery that holds special meaning and brings comfort every day. Your recommendation truly warms our hearts - Team HoH x
“Many thanks for my lovely ring which I’ve just put some of my mum’s ashes in. Little bit fiddly but I bet she was up there laughing at me. When I ordered I somehow put the wrong size, got straight onto contacting the lovely people via email and it was sorted straightaway - even on a Sunday!!! Can’t wait to wear it and know mum is with me always.”
Thank you for sharing your experience. We’re so touched to hear that your ring now holds some of your mum’s ashes. What a beautiful way to keep her close. It’s lovely to hear our team could help sort the sizing quickly.
We completely understand that it can be a little fiddly at first, but knowing that your mum is with you always makes it all worthwhile. Thank you for trusting Hand on Heart Jewellery with something so precious.
Team HOH x
“only waited a few days for ashes urn locket. i am very pleased with it. it is ideal for my daughter's ashes. i would recommend hand on heart to anyone looking for something for their loved one's memory.”
Thank you for your kind words. We’re honoured to have created something to hold your daughter’s ashes and to help keep her memory close. It’s wonderful to hear that the locket arrived quickly and is just what you needed. Your recommendation means so much to us, and we’re grateful you trusted Hand on Heart Jewellery with such a personal and meaningful piece.
Team HOH x
“My experience with Hand on heart has been perfect all the way through. They answered any questions I had straight away, they communicated with me throughout the whole process and everyone I have spoken to has been so lovely. I will definitely be in touch to order more pieces”
Thank you so much for your wonderful feedback. ❤️ We’re thrilled to hear that your experience with us has been perfect from start to finish. It means so much to us that our communication and care made a difference, and we’re truly honoured to create pieces that hold such special meaning. We look forward to helping you with more meaningful jewellery in the future - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re delighted to hear that your ring looks professional and fits perfectly. It means a great deal to us to create pieces that hold special meaning and bring comfort every day - Team HoH x
Thank you so much for your kind words. ❤️ We’re delighted to hear that your experience with us was positive and that our updates and prompt answers made a difference - Team HoH x
“I received my beautiful necklace and I am so happy with it, I now have my mum close to me always.
The process was seamless, constantly kept me up to date on what was happening, I have already recommended Hand on Heart Jewellery to a friend.”
Thank you so much for your heartfelt feedback. ❤️ We’re truly delighted to hear that your necklace helps keep your mum close to you every day.
Knowing that the process felt seamless and that you’ve already recommended us to a friend means so much to us. It’s an honour to create jewellery that holds such precious memories and brings comfort every day - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re delighted to hear that you felt well informed and supported throughout your order.
Keeping you updated every step of the way is so important to us, especially when creating something so meaningful. Your words truly mean a lot - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re delighted to hear that the ordering process was easy and that our updates kept you informed throughout.
Your recommendation truly means a lot to us — it’s an honour to create pieces that hold special meaning and bring comfort every day - Team HoH x
Thank you so much for your wonderful feedback. ❤️ We’re thrilled to hear that your experience was brilliant and that you were happy with the beautiful presentation and packaging - Team HoH x
Thank you so much for your feedback. ❤️ We’re delighted to hear that you were impressed with the next-day delivery and that your order arrived quickly - Team HoH x
English
