Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that your piece is beautiful and that it brings you comfort in keeping your darling fur baby close to you - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that everything went smoothly and that your necklace arrived quickly and well packaged.
It means a lot to us to provide a reliable and caring service from start to finish - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you had a very good experience and would choose to use us again - Team HoH x
Thank you for your feedback. We’re glad to hear you were happy with the overall service, though we’re sorry to hear the size felt small.
That’s really helpful feedback, and we’ll make sure your comments are shared with the team, as we’re always looking for ways to improve both value and service offered to our customers - Team HoH x
“Really pleased with how the whole process was handled I added to my order half way in and not problem to carry out the changes. Was dignified and respectful throughout.”
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that the whole process felt smooth for you and that we were able to accommodate your changes without any issues.
It means a great deal to us to provide a dignified and respectful experience throughout, and we truly appreciate you sharing this - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that the communication was good, delivery arrived as expected, and that your necklace was exactly as you hoped - Team HoH x
“I have a pendent from here and it is amazing and I never take it off. I recently lost my dad and decided to get a bracelet (pandora style) and pendent and I am so disappointed. The design is poor as the pendent spins round the bracelet as it is too big and mine got stuck on the clasp and had to be sent back. They did try to rectify but it still sits wrong as the pendent is to heavy.
The necklaces are amazing and by far the most precious product and well worth investing in to have a loved one close.”
We’re so sorry to hear about the loss of your dad, and we really appreciate you taking the time to leave your feedback.
We’re delighted to hear how much your necklace means to you, but we’re very sorry that the charm bead and bracelet haven’t met your expectations.
Your comments regarding the charm movement and weight on the bracelet have been noted and will be passed on to our design team, who are always looking at ways to improve our designs whilst continuing to offer unique, meaningful jewellery.
Thank you again for your honest feedback and for your kind words regarding our necklaces.
Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you had a great experience with our team and found them professional, approachable, and kind.
It truly means a lot to us to provide a supportive and caring service, and we really appreciate your recommendation - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that everything went smoothly and that you felt well informed about the delivery throughout - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you had a positive experience and that your question was answered promptly - Team HoH x
“Great. They confirmed the ordered with an estimated date of when it would be ready. Advised me later to say there would be a slight delay but this wasn’t of any concern.”
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you felt well informed throughout and that the slight delay wasn’t of concern to you.
It means a lot to us to provide clear communication and a reassuring experience from start to finish - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you felt kept informed from start to finish.
It means a lot to us to provide a supportive and reassuring experience throughout the whole process - Team HoH x
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