Thank you for your kind review! We're delighted that you found the ordering process easy and that we kept you informed throughout. Your satisfaction means a lot to us, and we appreciate your support! - Team HoH x
“Easy to use ,good quality, delivery was earlier than expected,reasonable prices. The only thing I would suggest is more of an option of length of chains for necklace.”
Thank you so much for your fantastic review! We're delighted to hear that you found our service easy to use and that you were pleased with the quality and prompt delivery. We appreciate your suggestion regarding chain lengths and will certainly take it into consideration for the future. Your feedback helps us improve, and we truly value your support! - Team HoH x
Thank you for your wonderful feedback! We're thrilled to hear that you appreciated our communication throughout the process. Keeping our customers informed is important to us, and we're so glad it made this a positive experience for you - Team HoH x
Thank you so much for your kind feedback. We’re truly touched to hear that you felt your dog's ashes were in safe hands throughout the process. Our team strives to provide compassionate and reassuring service, and we’re so pleased that we were able to address your questions and support you during this special time.
Team HoH x
“Had an issue with Royal Mail and this company did everything possible to solve it. In fact they went above and beyond thank you to everyone for your help, care and compassion xx”
Thank you so much for your kind words. We’re truly sorry to hear about the issue with Royal Mail, but we’re delighted that our team could assist and help resolve things for you. Providing compassionate care and support during such an important process is always our priority.
If there’s anything more we can do for you in the future, please don’t hesitate to reach out. Thank you for choosing us and for sharing your experience.
Team HOH x
“Very smooth process from ordering to receiving the precious items. Ashes retrieval had very clear instructions and packaging was very respectfully done. Kept up to date by email and text. Delighted with the necklace and charm. We went for the Cremation Ashes range and chose the blue colour as our Dad had twinkling blue eyes The colour looked great online but even more stunning in real life. We opened the box together and couldn’t believe how beautifully they were packaged. Would highly recommend. Thank you.”
Thank you for sharing such a heartfelt review. We’re so pleased to hear that the process was smooth for you and that you’re delighted with your necklace and charm. Knowing that the colour reminds you of your Dad’s eyes makes this piece even more special, and we’re honoured to have been a part of creating something so meaningful.
It’s wonderful to hear that the packaging and presentation exceeded your expectations and that you were able to share such a special moment when opening the box together. Your recommendation means the world to us—thank you for your kind words and trust.
If there’s ever anything else we can do for you, please don’t hesitate to reach out. Team HoH x
Thank you for your fantastic feedback. We're thrilled that you experienced 10/10 service and felt kept in the loop throughout the process. Your support means the world to us - Team HoH x
