“I received the order in the allocated delivery time. I even asked if I could have it by the end of March and the communication from the company was excellent”
“The experience was so simple and easy to use. Hand on heart sent me regular messages telling me how the process was going and when the ring would arrive. I would 100% recommend Hand on heart to anyone and have already done so.
i want to send photos but not sure they are coming through ok?”
We’re really pleased to hear that you found the process simple and easy, and that the regular updates helped keep you informed and reassured throughout. It means a great deal to us that you would recommend Hand on Heart Jewellery, and that you already have, thank you so much 🤍
In terms of your photos, they may not have come through properly on our side. Please do feel free to resend them, or alternatively try attaching them again in a separate message and we’ll be happy to check them for you.
Team HOH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that your order arrived quickly and that your daughter loved her 21st birthday gift.
It sounds like such a special and emotional moment, and we’re truly honoured to have played a small part in it. Thank you as well for your recommendation — it means a lot to us - Team HoH x
“Exceptionally good. I did contact them to check in delivery date, and to coincide with stepdaughters visit they endeavoured to deliver in time, which was accomplished.”
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that everything worked out for you, especially that we were able to time delivery to coincide with your stepdaughter’s visit.
It’s an honour to create something meaningful, and we really appreciate you taking the time to share your experience - Team HoH x
Thank you so much for your wonderful feedback. ❤️ We’re truly grateful to hear that our communication, attention to detail, and level of care stood out to you.
It means a great deal to us to provide a thoughtful and supportive experience while creating jewellery that holds such special meaning - Team HoH x
Thank you so much for your kind feedback. We’re so pleased to hear that ordering was easy and that you felt well-informed at every step of the process.
It means a lot to us to provide a smooth and supportive experience while creating jewellery that holds such special meaning - Team HoH x
Thank you so much for your heartfelt feedback. ❤️ We’re so pleased to hear that your ring feels perfect and allows you to keep your mum close to you at all times.
It means a great deal to us that you had such a positive experience with our service — we’re truly honoured to create something so meaningful for you - Team HoH x