“Excellent experience. The ring sizer was spot on and the ordering process was easy. From the ashes collection to the delivery of my ring, Hand on Heart Jewellery handled every aspect with care and thoughtfulness.”
Thank you so much for your wonderful feedback. ❤️ We’re so pleased to hear that you had an excellent experience and that you found the ring sizer accurate and the ordering process straightforward.
It means a great deal to know that you felt cared for and supported throughout every stage, from receiving the ashes collection kit to the safe delivery of your ring. Thank you for trusting us to create such a meaningful keepsake and for sharing your experience with us - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you found the ordering process simple and that you were happy with the presentation, quality, and care taken with your piece.
It means a great deal to know you’re so pleased with your choice. Thank you again for choosing us and for sharing your experience with us - Team HoH x
“From the moment of receiving this absolutely beautiful crafted pendant, my expectations were 💯 exceeded. Firstly it is really beautiful, and of course the sentiment is priceless. I feel my Lola truly with me every day. I can’t express my gratitude enough and will never want to take it off. Stunning and extra special engravings. Thank you. :-)”
Thank you so much for your beautiful and heartfelt feedback. ❤️ We’re truly sorry for the loss of your beloved Lola, and we’re so touched to hear how much your pendant means to you.
It means the world to know that your expectations were exceeded and that you feel Lola with you every day. We’re delighted that you love the craftsmanship, the special engraving, and the meaning behind your piece.
Thank you for trusting us to create such a precious keepsake in Lola’s memory. We’re honoured to have been part of something so special - Team HoH x
Thank you so much for your feedback. ❤️ We’re pleased to hear that your overall experience was a good one.
We completely understand your concerns regarding the security of the lid, particularly when your piece holds something so precious and meaningful. Your feedback is very important to us, and we’ll be sure to share your comments with our team as we continue to look at ways we can improve our designs.
Thank you again for taking the time to share your experience and for trusting us with such a special keepsake - Team HoH x
Thank you so much for your feedback. ❤️ We’re so pleased to hear that you had a positive experience ordering with us.
We’re sorry to hear that the chain length wasn’t quite right for you. We appreciate you sharing this with us, and we’ll take your comments on board as we’re always looking for ways to improve our customers’ experience.
If you'd like to speak to us further about this, please don't hesitate to get in touch at: studio@handonheartjewellery.co.uk and we'd be happy to look into this for you - Team HoH x
“I bought the North Star Cremation Ashes necklace for my sister after her beloved dog had crossed the rainbow bridge. The service from Hand on Heart Jewellery was first class and my order and the process of sending the ashes was carried out with the utmost empathy and care. So, even before we recieved the beautiful piece of jewellery, I was immensely impressed with this company. The necklace is beautiful: well-made, substantial and an eye-catching piece of jewellery. Everything about my experience with Hand on Heart was a pleasure and I would highly recommend this company to anybody.”
Thank you so much for sharing your feedback with us. We’re truly honoured that you chose us to create such a meaningful piece for your sister in memory of her beloved dog.
We’re so pleased to hear that you felt supported and cared for throughout the process, and that the North Star necklace was everything you hoped it would be.
Thank you again for your trust, your kind words and your recommendation.
Team HoH x
“Such beautiful jewellery honestly wouldn’t have gone with anyone else! This necklace stood out to me and I really wanted something different!
I cried opening this when i opened this! I recently lost my sister and this was the perfect necklace for me to have her ashes in! Now I will have her with me on my wedding day!
Thank you so much for this it is beautiful! 💜💜”
Thank you so much for sharing your feedback with us. We’re truly honoured that you chose us to create such a meaningful piece in memory of your sister.
We’re so pleased to hear that your necklace felt like the perfect choice for you and that it will be something special to have your sister close with you on your wedding day, we hope you have an amazing day.
Thank you again for your trust and for allowing us to be a small part of such an important moment in your life.
Team HoH x
