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Hand on Heart Jewellery Reviews

4.9 Rating 1,348 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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The customer care from ordering to receiving the items was impeccable. They stay in touch and take you through the process step by step. Absolutely would recommend Hand on Heart Jewellery to anyone that is thinking of having something made. Thank you for your compassion.
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Posted 3 months ago
Thank you for your kind words. We’re so pleased to hear that you felt supported and guided through every step of the process, as this is exactly what we strive for. Your recommendation means the world to us, and we’re grateful for your trust at such a meaningful time. Team HOH x
Posted 3 months ago
H on H are such a pleasure to deal with! From start to finish you know exactly where they are with your jewellery and I also got the left over ashes so keep that little bit in my car now. I would totally recommend them 100%
Hand on Heart Jewellery 5 star review on 15th September 2025
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Posted 3 months ago
Thank you for your lovely feedback. We’re delighted to hear that you felt fully informed throughout the process. It means the world to us that you would recommend Hand on Heart so highly. Team HOH x
Posted 3 months ago
Wonderful experience. Friendly and kept me up to date on progress and delivery at every step. Thank you!
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Posted 3 months ago
Thank you for sharing your experience with us. We’re so glad you felt supported and kept informed throughout the process, that’s exactly what we hope to provide. It’s a privilege to create such meaningful jewellery for you. Team HOH x
Posted 3 months ago
I cant fault the service I received . I was kept upto date throughout the whole process . The earrings arrived well packaged and earlier than expected. I'm so happy with them . Thank you for the care and attention that went into making them. I will definitely recommend.
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Posted 3 months ago
Thank you for your thoughtful words. We’re so pleased you’re happy with your earrings and that the whole process, from updates to delivery, was a positive experience. Knowing that the care and attention we put into every piece shines through means so much to us. Your recommendation is truly appreciated. Team HOH x
Posted 3 months ago
So pleased with my beautiful necklace which incorporates my lovely Dads ashes. The whole process was brilliant from start to finish. I would definitely recommend.
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Posted 3 months ago
Thank you for your lovely feedback, we're truly honoured to have created a necklace that holds your dad close. It’s wonderful to know the process felt clear and supportive from start to finish. Thank you for your kind words and recommendation, it means so much to us. Team HOH x
Posted 3 months ago
Brilliant company. Very understanding. Still waiting for delivery of ring for my daughter with her dads ashes
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Posted 3 months ago
Thank you for your kind words. We’re truly honoured to be creating such a meaningful ring with her Dad’s ashes. We’ll make sure you’re kept updated every step of the way, and we hope the finished piece will bring her comfort and connection. Team HOH x
Posted 3 months ago
Womderful experience and the necklace is beautiful, brilliant service. Thanks very much
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Posted 3 months ago
Thank you for your lovely words. We’re delighted to hear you had a wonderful experience and that your necklace means so much to you. It’s an honour to create such special pieces, and we’re truly grateful for your feedback. Team HOH x
Posted 3 months ago
Quick service. Reliable delivery. Reasonable price. I am happy to be able to keep my loving memories. Thank you very much
Hand on Heart Jewellery 5 star review on 13th September 2025
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Posted 3 months ago
Thank you for your thoughtful review. We’re delighted the service and delivery were just what you hoped for, and truly honoured that your jewellery helps you keep such loving memories close. Team HOH x
Posted 3 months ago
So helpful during initial ordering problem. Beautiful products, made with great care and packaged beautifully.
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Posted 3 months ago
Thank you for your kind words. We’re so pleased our team could support you with your order and that you’re happy with your jewellery. It means a lot to know the care we put into every detail, from craftsmanship to packaging, shines through. Team HOH x
Posted 3 months ago
My experience was great my necklace came pretty quick. I’m so pleased with my purchase it’s beautiful and now I have my daughter’s ashes with me always.
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Posted 3 months ago
We’re so sorry for your loss, and truly honoured to have created a necklace that keeps your daughter close. It’s wonderful to hear your experience was smooth and that your piece brings you comfort. Thank you for trusting us with something so meaningful. Team HOH x
Posted 3 months ago
Excellent. They kept me updated on the status of my delivery through every step of the way.
Hand on Heart Jewellery 5 star review on 11th September 2025
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Posted 3 months ago
Thank you for your lovely feedback. We’re so pleased you felt kept informed every step of the way, clear updates are so important when creating such meaningful pieces. It’s wonderful to know this made your experience a positive one. Team HOH x
Posted 3 months ago
Excellent would highly recommend
Hand on Heart Jewellery 5 star review on 10th September 2025
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Posted 3 months ago
Thank you for your kind words and recommendation. We’re truly honoured to have created something meaningful for you. Team HOH x
Posted 3 months ago
My experience with you was great very helpful and our rings a beautiful
Hand on Heart Jewellery 5 star review on 10th September 2025 Hand on Heart Jewellery 5 star review on 10th September 2025
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Posted 3 months ago
Thank you for your lovely feedback. We’re so pleased to hear you found the experience helpful and that your rings are everything you hoped for. It’s an honour to create pieces that hold such special meaning. Team HOH x
Posted 3 months ago
Hand on heart were amazing from the start, was updated throughout the whole thing and I could tell that they definitely cared
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Posted 3 months ago
Thank you for your kind words. We’re so glad you felt supported and cared for throughout the process, that’s exactly what we hope to provide. It’s a privilege to create memorial jewellery with such meaning, and we’re honoured you trusted us with this. Team HOH x
Posted 3 months ago
Beautiful necklace that mum will treasure
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Posted 3 months ago
Thank you for your kind words. We’re so glad the necklace will be treasured by your mum, it’s very special to know our jewellery can hold such deep meaning. Team HOH x
Posted 3 months ago
Excellent! Exceeded my expectations on quality and service.
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Posted 3 months ago
We’re so happy to hear that your piece exceeded your expectations. Creating memorial jewellery with care and quality is at the heart of what we do, and it means so much to know this has been reflected in your experience. Thank you for trusting us. Team HOH x
Posted 3 months ago
Absolutely beautiful piece of jewellery! Keep up to date with the whole order/delivery process. Packaged securely, with instructions. It’s quite a substantial piece, far beyond my expectations, truly gorgeous. So pleased I made this choice and decided to buy, don’t hesitate you won’t be disappointed.
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Posted 3 months ago
Thank you for such a thoughtful review. We’re delighted to hear your jewellery exceeded expectations and that you felt supported and informed throughout the process. Every detail, from secure packaging to clear instructions, is designed to bring peace of mind, so it’s lovely to know this made a difference for you. We’re honoured you chose us to create such a meaningful piece, and so glad it brings you comfort and joy. Team HOH x
Posted 3 months ago
I am so pleased with my ring I love it. The service was excellent I would highly recommend this company. I have brought a few things from them.
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Posted 3 months ago
Thank you for your kind words and for continuing to choose us for your memorial pieces. We’re truly touched to hear how much you love your ring, and it means the world that you trust us with such meaningful jewellery. Knowing that our service has brought you a positive experience is very special to us. Your recommendation is deeply appreciated. Team HOH x
Posted 3 months ago
Amazing experience from start to finish!! I was heartbroken when my eldest daughter’s handprint bracelet broke after 5 years :( I emailed HoH Jewellery and immediately got a response. Their further replies were super quick too! The team are so helpful and very knowledgable. I sent my bracelet off and a replacement was sent back to me soon after. Thank you so much HoH Jewellery, you never disappoint - I love you!
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Posted 3 months ago
Thank you for your heartfelt words. We're truly sorry to hear that your original bracelet broke, it’s clear how much it meant to you, and we completely understand how heart breaking that must have been. We’re so glad our team could support you quickly and get a replacement back into your hands. It’s an honour to recreate something so personal and meaningful, and it means the world to know it continues to bring you comfort. Thank you for trusting us again, your kind words and continued support genuinely mean everything to us. Team HOH x
Posted 3 months ago
Excellent - prompt service, quality products
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Posted 3 months ago
Thank you for your kind words! We're so glad you were pleased with both the service and the quality of your jewellery. It’s always our goal to deliver meaningful pieces with care and efficiency. Team HOH x
Posted 3 months ago
Hand on Heart Jewellery is rated 4.9 based on 1,348 reviews