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Hand on Heart Jewellery Reviews

4.9 Rating 2,074 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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Hand on Heart Jewellery 5 star review on 6th July 2026
Jan Gibbons
Hand on Heart Jewellery 5 star review on 5th July 2026
Theresa Catterall
Hand on Heart Jewellery 5 star review on 5th July 2026
Theresa Catterall
Hand on Heart Jewellery 5 star review on 1st July 2026
Charlotte Francis
Hand on Heart Jewellery 5 star review on 1st July 2026
Charlotte Francis
Hand on Heart Jewellery 5 star review on 1st July 2026
Charlotte Francis
Hand on Heart Jewellery 5 star review on 1st July 2026
Charlotte Francis
710
Anonymous
Anonymous  // 01/01/2019
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Extremely professional, easy to order and the updates regarding order processing and expected delivery was very useful.
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Posted 2 months ago
Thank you so much for your kind feedback. We’re so pleased to hear that you found the process easy and our communication helpful throughout. It means a lot to us to provide a professional and supportive experience while creating jewellery that holds such special meaning - Team HoH x
Posted 2 months ago
No issues at all
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Posted 2 months ago
Thank you for your kind feedback. Team HOH x
Posted 2 months ago
Great experience. Very easy.
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Posted 2 months ago
Thank you for your lovely feedback. Team HOH x
Posted 2 months ago
Very good excellent service and the cloth has solved the problem
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Posted 2 months ago
Thank you for your lovely feedback. We are glad we could solve the problem quickly for you. Team HOH x
Posted 2 months ago
Just so in love with them
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Posted 2 months ago
Thank you for your lovely feedback. Team HOH x
Posted 2 months ago
Such a compassionate service provided from start to finish. Hand on Heart really understand the sentimental value of the products they produce. My beautiful soul dog passed away and I decided to have his ashes in a necklace. This necklace and the care I received from Hand on Heart made my grief slightly easier to bear. Thank you!
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Posted 2 months ago
Thank you so much for sharing such a heartfelt message. ❤️ We’re truly sorry for the loss of your soul dog. It means a great deal to hear that the necklace brings you comfort and helps you feel him close, and that you felt supported and cared for throughout your experience with us. We’re honoured to have been able to create something so meaningful for you during such a difficult time - Team HoH x
Posted 2 months ago
To lose my gorgeous boy snoop at nearly 16 years old was the hardest thing in the world,a part of me is gone,he had beat cancer and was like Peter pan,he never grew up...like a puppy til the last few months of his life. To have him close to me in my pawprint braclet and heart necklace with his fur means he is always by my side as he was in life which is a great comfort, my jewellery is beautifully made and I have recommended this to others too who have purchased items since we lost snoop and feel there grief is comforted by this. Thank you for such a personal and beautiful service you offer to all of us who have lost someone we live dearly ❤️
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Posted 2 months ago
Thank you so much for sharing something so deeply personal. ❤️ We’re truly sorry for the loss of your gorgeous boy, Snoop. We’re really touched to hear that your pawprint bracelet and heart necklace bring you comfort and help you feel him close, just as he was in life. It means a great deal to know the jewellery provides that sense of connection during such a difficult time. Thank you as well for recommending us to others — that trust means more than we can say. We’re honoured to create something so personal for you - Team HoH x
Posted 2 months ago
The pendant is perfect. My only issue was the chain wasn't great & I had a better chain already which I switched to. I would have liked an option not to have a chain from you.
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Posted 2 months ago
Thank you so much for your honest feedback. ❤️ We’re really pleased to hear that you find the pendant perfect, though we’re sorry the chain didn’t meet your expectations. We really appreciate you taking the time to leave us these comments, and this has been passed onto our design team for review - Team HoH x
Posted 2 months ago
Helpful customer service, Item is high quality and as expected
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Posted 2 months ago
Thank you for your lovely feedback. Team HOH x
Posted 2 months ago
Thank you,for everything for first class service, and beautiful necklaces,and key ring,I'm well impressed, will defo recommend you ❤️ Mrs Karen Corder
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Posted 2 months ago
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you’re impressed with your necklaces and keyring, and that you received first-class service throughout. It truly means a lot to us that you’d recommend us, and we’re honoured to create pieces that hold such special meaning for you - Team HoH x
Posted 2 months ago
Perfect from start to finish. They were incredible at helping me create the ring I truly wanted and kept me informed the whole way through. So helpful and they felt genuine and caring from the moment I contacted them. You say five stars is 'Very Good' but I think you need to change the rating to incredible.
Hand on Heart Jewellery 5 star review on 10th April 2026
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Posted 2 months ago
Thank you so much for your incredible feedback. ❤️ We’re truly touched to hear that your experience felt perfect from start to finish and that our team could help you create the ring you truly wanted. It means a great deal to know you felt cared for and supported throughout — that’s exactly what we aim for - Team HoH x
Posted 2 months ago
Overall my experience with Hand on Heart has been great, they’ve made the most beautiful pieces for my angel baby that I will wear everyday to keep close to me. They are so special, thank you.
Hand on Heart Jewellery 5 star review on 10th April 2026 Hand on Heart Jewellery 5 star review on 10th April 2026
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Posted 2 months ago
Thank you so much for sharing something so deeply personal. ❤️ We’re truly sorry for your loss, and we’re so honoured to hear that your pieces bring you comfort and help you keep your angel baby close to you every day. It means a great deal to us that we could create something so special for you. Thank you again for your trust and your kind words - Team HoH x
Posted 2 months ago
Hand on heart jewellery are a really special company. The team all seem to be really caring and compassionate, and answered all my queries and emails with real kindness and professionalism. My ring is beautiful, just as depicted, but totally unique, and it gives me such comfort to wear it, as it contains of my most beloved Simla, who was also totally unique. I think this company are providing an essential service for bereaved people who choose to have something beautiful created from the ashes of their loved ones
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Posted 2 months ago
Thank you so much for sharing such a thoughtful and heartfelt message. ❤️ We’re truly touched to hear that your ring brings you comfort and that it feels like a meaningful connection to your beloved Simla. It means a great deal to know that our team’s care and communication made a difference for you, especially during such a sensitive time. We’re honoured to create pieces that hold such personal and precious memories, and we’re very grateful for your kind words about the service we provide - Team HoH x
Posted 2 months ago
The ring is absolutely stunning, and I couldn’t be happier with it. The service was exceptional from my very first enquiry right through to receiving the ring. Everything was handled professionally and smoothly. I would highly recommend them.
Hand on Heart Jewellery 5 star review on 9th April 2026 Hand on Heart Jewellery 5 star review on 9th April 2026 Hand on Heart Jewellery 5 star review on 9th April 2026
Helpful Report
Posted 2 months ago
Thank you so much for your wonderful feedback. ❤️ We’re so pleased to hear that you love your ring and that your experience from enquiry to delivery was smooth and professional. It means a great deal to us to provide such a supportive service while creating jewellery that holds special meaning, and we truly appreciate your recommendation - Team HoH x
Posted 2 months ago
They are great, very high quality
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Posted 2 months ago
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you’re happy with the high quality of your piece. It’s an honour to create jewellery that holds such special meaning and brings comfort every day - Team HoH x
Posted 2 months ago
Brilliant experience didn’t wait long after I placed order
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Posted 2 months ago
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you had a brilliant experience and that your order arrived quickly. It means a lot to us to provide a smooth and caring service while creating jewellery that holds such special meaning - Team HoH x
Posted 2 months ago
Brilliant service, and good communication.
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Posted 2 months ago
Thank you so much for your kind feedback. We’re so pleased to hear that you were happy with the service and communication - Team HoH x
Posted 2 months ago
Excellent service. Easy process and instructions for returning ashes
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Posted 2 months ago
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you found the service excellent and the process easy to follow, especially when returning the ashes. It means a lot to us to provide a clear, caring, and supportive experience while creating jewellery that holds such special meaning - Team HoH x
Posted 2 months ago
Excellent 5 star service! Would highly recommend
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Posted 2 months ago
Thank you so much for your wonderful feedback. We’re delighted to hear that you received a 5-star service and truly appreciate your recommendation - Team HoH x
Posted 2 months ago
Good communication, everything is packaged with care. 100% recommend for your precious items.
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Posted 2 months ago
Thank you for your lovely feedback. Team HOH x
Posted 2 months ago
Hand on Heart Jewellery is rated 4.9 based on 2,074 reviews