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Hand on Heart Jewellery Reviews

4.9 Rating 1,363 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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Fantastic from start to finish
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Posted 3 months ago
Thank you for your lovely feedback. Team HOH x
Posted 3 months ago
Excellent service at every stage.
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Posted 3 months ago
Thank you for your kind words. Team HOH x
Posted 3 months ago
My complaint was dealt with quickly and my refund promptly returned.
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Posted 3 months ago
Thank you for sharing your experience. We’re sorry that your chosen design wasn’t quite to your taste, but we’re really pleased to hear that the return process was straightforward and that your refund was handled quickly.
Posted 3 months ago
Quick and efficient and really helpful
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Posted 3 months ago
Thank you for your kind words. We’re so glad you found the service quick, efficient, and helpful, it means a lot to us to know your experience was positive. Team HOH x
Posted 3 months ago
Brilliant from start to finish, kept updated when ashes arrived with them and also about my ring and when it was estimated to be ready and dispatched.
Hand on Heart Jewellery 5 star review on 21st September 2025
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Posted 3 months ago
Thank you for your thoughtful feedback. We’re so pleased you felt supported and kept updated at every stage, it’s really important to us that the process feels clear and reassuring. We’re honoured to have created such a meaningful ring for you. Team HOH x
Posted 3 months ago
Amazing customer service throughout the ordering process. Have recommended to friends.
Hand on Heart Jewellery 5 star review on 19th September 2025
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Posted 3 months ago
Thank you for your lovely feedback. We’re delighted to hear you felt so well looked after throughout the process, and your kind recommendation truly means the world to us. Team HOH x
Posted 3 months ago
fantastic communication and care from the order to delivery plenty of updates, will order in the future a ring for my son
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Posted 3 months ago
Thank you for your lovely feedback. We’re so glad you felt supported with clear communication and care throughout the whole process, that means a lot to us. It’s an honour to create such meaningful pieces, and we’d be privileged to craft something special for your son in the future. Team HOH x
Posted 3 months ago
Excellent from start to finish. I was informed when they received the ashes and kept informed about delivery and took shorter time than initially told
Hand on Heart Jewellery 5 star review on 18th September 2025
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Posted 3 months ago
Thank you for your lovely feedback. We’re so pleased you felt kept informed throughout the process and that your order arrived even sooner than expected. It’s an honour to create something so meaningful for you. Team HOH x
Posted 3 months ago
Great service & communication
Hand on Heart Jewellery 5 star review on 18th September 2025
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Posted 3 months ago
Thank you for your kind words. We’re so pleased you found the service and communication helpful, it means a lot to us. Team HOH x
Posted 3 months ago
Such an easy process from start to finish. They kept me updated regularly through the whole process. Thank you.
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Posted 3 months ago
Thank you for your kind words. We’re delighted to hear that the process felt easy and that our updates helped keep you informed every step of the way. Team HOH x
Posted 3 months ago
The team at HOH are so caring & professional. Whenever I was in contact with them, they always got back in touch very quickly, & absolutely nothing was a problem for them.
Hand on Heart Jewellery 5 star review on 18th September 2025 Hand on Heart Jewellery 5 star review on 18th September 2025
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Posted 3 months ago
Thank you for your kind words. We’re delighted to hear that you felt supported and cared for throughout your experience with us, it’s always our goal to make the process as smooth and compassionate as possible. Team HOH x
Posted 3 months ago
The ring is beautiful and top top quality, your team treated me lovely as I was grieving for betty. I have her with me forever. I would most definitely recommend your company.
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Posted 3 months ago
Thank you for your heartfelt message. It means so much to hear that you felt supported and cared for during such a difficult time, and we’re grateful for your kind recommendation. Team HOH x
Posted 3 months ago
Amazing. I am over the moon with my necklace. Very professional from the start. Quick to respond to emails and the necklace itself is absolutely beautiful. Thank you so much
Hand on Heart Jewellery 5 star review on 17th September 2025
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Posted 3 months ago
Thank you for your kind words. We’re so pleased to hear how much you love your necklace and that the whole experience felt smooth and professional from start to finish. It’s wonderful to know your piece brings you such joy. Team HOH x
Posted 3 months ago
Amazing 5 stars
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Posted 3 months ago
Thank you for your lovely feedback. Team HOH x
Posted 3 months ago
Perfect from start to finish. Thank you
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Posted 3 months ago
Thank you for your lovely feedback. Team HOH x
Posted 3 months ago
The customer care from ordering to receiving the items was impeccable. They stay in touch and take you through the process step by step. Absolutely would recommend Hand on Heart Jewellery to anyone that is thinking of having something made. Thank you for your compassion.
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Posted 3 months ago
Thank you for your kind words. We’re so pleased to hear that you felt supported and guided through every step of the process, as this is exactly what we strive for. Your recommendation means the world to us, and we’re grateful for your trust at such a meaningful time. Team HOH x
Posted 3 months ago
H on H are such a pleasure to deal with! From start to finish you know exactly where they are with your jewellery and I also got the left over ashes so keep that little bit in my car now. I would totally recommend them 100%
Hand on Heart Jewellery 5 star review on 15th September 2025
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Posted 3 months ago
Thank you for your lovely feedback. We’re delighted to hear that you felt fully informed throughout the process. It means the world to us that you would recommend Hand on Heart so highly. Team HOH x
Posted 3 months ago
Wonderful experience. Friendly and kept me up to date on progress and delivery at every step. Thank you!
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Posted 3 months ago
Thank you for sharing your experience with us. We’re so glad you felt supported and kept informed throughout the process, that’s exactly what we hope to provide. It’s a privilege to create such meaningful jewellery for you. Team HOH x
Posted 3 months ago
I cant fault the service I received . I was kept upto date throughout the whole process . The earrings arrived well packaged and earlier than expected. I'm so happy with them . Thank you for the care and attention that went into making them. I will definitely recommend.
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Posted 3 months ago
Thank you for your thoughtful words. We’re so pleased you’re happy with your earrings and that the whole process, from updates to delivery, was a positive experience. Knowing that the care and attention we put into every piece shines through means so much to us. Your recommendation is truly appreciated. Team HOH x
Posted 3 months ago
So pleased with my beautiful necklace which incorporates my lovely Dads ashes. The whole process was brilliant from start to finish. I would definitely recommend.
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Posted 3 months ago
Thank you for your lovely feedback, we're truly honoured to have created a necklace that holds your dad close. It’s wonderful to know the process felt clear and supportive from start to finish. Thank you for your kind words and recommendation, it means so much to us. Team HOH x
Posted 3 months ago
Hand on Heart Jewellery is rated 4.9 based on 1,363 reviews