“Great experience. When the time was right, I found Hand on Heart, and trusted them with my dog’s ashes (Buddy). The necklace is gorgeous, (black speckled, for a black elderly lab), and they were just so good along the way. At one point I wanted to change the necklace shape (early on) and they were able to accommodate without any stress. Awesome service, and I’m so happy to have my Buddy close to me again.”
Thank you for your heartfelt message. We’re honoured to have been entrusted with Buddy’s ashes and delighted that your necklace perfectly reflects him. It’s wonderful to hear that our team could accommodate your request and make the process stress-free. We’re so pleased that your piece allows you to keep Buddy close and brings you comfort every day.
Team HOH x
Thank you for your kind words. We’re pleased to hear that you had such a positive experience with us from start to finish, and that our team were able to answer your queries quickly and clearly.
Your feedback means a great deal to us.
Team HOH x
“I spent a lot of time researching different ashes jewellery companies, and the quality of Hand on Heart Jewellery stood out right away. When my necklace arrived, it was everything I hoped for and more—beautifully made and full of meaning. It’s a piece I will always treasure, as it allows me to keep my mum and dad close to me every day. Thank you so much for creating something so special with such care and love.”
Thank you for taking the time to share your lovely message with us. We’re touched by your kind words. It means so much to hear that your necklace has brought comfort and holds such a special place in your heart.
We feel honoured to have been able to create something so meaningful for you to treasure every day.
Team HOH x
Thank you for your kind feedback. We’re delighted to hear that you found the experience straightforward and that our updates throughout the process were helpful.
Team HOH x
Thank you for your wonderful feedback. We’re thrilled to hear that you felt supported throughout the process and that you’re pleased with the craftsmanship, presentation, and certificate that accompanied your piece.
Team HOH x
Thank you for your kind words. We’re delighted to hear you were happy with the service, packaging, and your beautiful ring, it means the world to us.
Team HOH x
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and completely understand how upsetting this must be. We can see that you’ve already been in touch with our team, and we’re working with you directly to resolve this as quickly as possible. Your satisfaction is very important to us, and we’re committed to making this right.
Team HoH x
Thank you for your kind message. We’re delighted to hear that you felt supported with first-class, personal service, it means a great deal to us.
Team, HOH x
Thank you for your kind words. We’re delighted to hear that you’re so happy with your experience and that you’d recommend us to others, it truly means the world to us.
Team HOH x
“An excellent service, the staff was quick to get back to me and I started my order on a Saturday but they were already on it! I was really impressed with the quickness of the delivery and they keep you posted the whole way through . Thank you so much !!”
Thank you for your kind words. We’re delighted to hear that you were impressed with the speed of our service and delivery, and that our updates helped keep you informed throughout the process. It means a lot to us to have been able to provide a smooth and reassuring experience.
Team HOH x
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