“The pendant is perfect. My only issue was the chain wasn't great & I had a better chain already which I switched to. I would have liked an option not to have a chain from you.”
Thank you so much for your honest feedback. ❤️ We’re really pleased to hear that you find the pendant perfect, though we’re sorry the chain didn’t meet your expectations. We really appreciate you taking the time to leave us these comments, and this has been passed onto our design team for review - Team HoH x
“Thank you,for everything for first class service, and beautiful necklaces,and key ring,I'm well impressed, will defo recommend you ❤️ Mrs Karen Corder”
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you’re impressed with your necklaces and keyring, and that you received first-class service throughout.
It truly means a lot to us that you’d recommend us, and we’re honoured to create pieces that hold such special meaning for you - Team HoH x
“Perfect from start to finish. They were incredible at helping me create the ring I truly wanted and kept me informed the whole way through. So helpful and they felt genuine and caring from the moment I contacted them. You say five stars is 'Very Good' but I think you need to change the rating to incredible.”
Thank you so much for your incredible feedback. ❤️ We’re truly touched to hear that your experience felt perfect from start to finish and that our team could help you create the ring you truly wanted.
It means a great deal to know you felt cared for and supported throughout — that’s exactly what we aim for - Team HoH x
“Overall my experience with Hand on Heart has been great, they’ve made the most beautiful pieces for my angel baby that I will wear everyday to keep close to me. They are so special, thank you.”
Thank you so much for sharing something so deeply personal. ❤️ We’re truly sorry for your loss, and we’re so honoured to hear that your pieces bring you comfort and help you keep your angel baby close to you every day.
It means a great deal to us that we could create something so special for you. Thank you again for your trust and your kind words - Team HoH x
“Hand on heart jewellery are a really special company. The team all seem to be really caring and compassionate, and answered all my queries and emails with real kindness and professionalism.
My ring is beautiful, just as depicted, but totally unique, and it gives me such comfort to wear it, as it contains of my most beloved Simla, who was also totally unique.
I think this company are providing an essential service for bereaved people who choose to have something beautiful created from the ashes of their loved ones”
Thank you so much for sharing such a thoughtful and heartfelt message. ❤️ We’re truly touched to hear that your ring brings you comfort and that it feels like a meaningful connection to your beloved Simla.
It means a great deal to know that our team’s care and communication made a difference for you, especially during such a sensitive time. We’re honoured to create pieces that hold such personal and precious memories, and we’re very grateful for your kind words about the service we provide - Team HoH x
“The ring is absolutely stunning, and I couldn’t be happier with it. The service was exceptional from my very first enquiry right through to receiving the ring. Everything was handled professionally and smoothly. I would highly recommend them.”
Thank you so much for your wonderful feedback. ❤️ We’re so pleased to hear that you love your ring and that your experience from enquiry to delivery was smooth and professional.
It means a great deal to us to provide such a supportive service while creating jewellery that holds special meaning, and we truly appreciate your recommendation - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you’re happy with the high quality of your piece.
It’s an honour to create jewellery that holds such special meaning and brings comfort every day - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you had a brilliant experience and that your order arrived quickly.
It means a lot to us to provide a smooth and caring service while creating jewellery that holds such special meaning - Team HoH x
Thank you so much for your kind feedback. ❤️ We’re so pleased to hear that you found the service excellent and the process easy to follow, especially when returning the ashes.
It means a lot to us to provide a clear, caring, and supportive experience while creating jewellery that holds such special meaning - Team HoH x
Thank you so much for your wonderful feedback. We’re delighted to hear that you received a 5-star service and truly appreciate your recommendation - Team HoH x
Thank you so much for your feedback. We’re really pleased to hear that you love the pendant, though we’re sorry to hear the chain didn’t meet your expectations and that delivery took a little longer than hoped.
We truly appreciate you sharing this, and if there’s anything we can do to help with the chain, please don’t hesitate to get in touch with us at: studio@handonheartjewellery.co.uk - Team HoH x
“Such a compassionate service provided from start to finish. Hand on Heart really understand the sentimental value of the products they produce. My beautiful soul dog passed away and I decided to have his ashes in a necklace. This necklace and the care I received from Hand on Heart made me grief slightly easier to bear. Thank you!”
Thank you for your beautiful and heartfelt words.
It means so much to hear that your necklace has brought you some comfort and helped make such a difficult time feel a little easier to bear. Knowing that you can keep him close to your heart is incredibly special.
Team HOH x
“They never posted my review on their website, I ordered an egg timer urn necklace and it is exactly the same as the cheaper ones you find on Amazon they have just changed the chain £60 disappointed to say the least.”
Thank you for taking the time to leave us this feedback. We're very sorry to hear you're disappointed with this piece of jewellery, and if you'd like to speak to us further about this, please don't hesitate to get in touch at: studio@handonheartjewellery.co.uk and our team would be happy to help further - Team HoH x
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