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Hand on Heart Jewellery Reviews

4.9 Rating 1,562 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

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This is my second order with Hand on Heart jewellery. Who once again created some beautiful and extremely precious pieces for my family. Amanda was so kind and helpful when I first emailed with a query about a possible order. The packaging, tracking and delivery was thoughtful, efficient and smart. Thank you for creating some very personal Christmas gifts. X
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Posted 2 months ago
Thank you so much for your wonderful review and for choosing us once again. We’re truly honoured to have created such beautiful and precious pieces for you and your family. It’s lovely to hear that we were able to help and support you from the very start, and that the packaging, tracking, and delivery all added to your experience. Knowing these pieces will be given as such personal Christmas gifts means so much to us. Thank you for your continued trust — it truly means the world. šŸ¤ - Team HoH x
Posted 1 month ago
My necklace is beautifully made, am so pleased with it . The team were so helpful before I put my order in , making sure I got exactly what I wanted ..thank you 😊
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Posted 2 months ago
Thank you so much for your lovely review. We’re thrilled to hear that you’re so pleased with your necklace and that our team could help guide you to exactly what you wanted. It means a lot to us to know that the care we put into each piece makes a difference - Team HoH x
Posted 1 month ago
My charm arrived earlier than I expected. I contacted customer services to see if my order could be dispatched a little earlier so I could have it for my mums internment. Customer services were so lovely and very helpful. My charm is so beautiful, packaging nice, worth every penny and mum will always be with me. Would highly recommend
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Posted 2 months ago
Thank you so much for your kind words. We’re truly honoured to have been able to create a charm that allows your mum to be close to you always. We’re delighted that our team could help with your request and that the charm and packaging met your expectations - Team HoH x
Posted 1 month ago
The process was extremely simple and I received my ring fairly quickly. It is absolutely beautiful and I cannot thank the staff enough. From the bottom of my heart, thank you so much.
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Posted 2 months ago
Thank you so much for your heartfelt review. We’re delighted to hear that the process was simple and that your ring arrived quickly. It means the world to us to know that you love it and that it brings you comfort - Team HoH x
Posted 1 month ago
Hand on Heart were so lovely to deal with at a very difficult time in my life. They made me a beautiful ring containing both of my parents ashes which I absolutely adore. They kept in touch with me at every step of the journey. Thank you so much
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Posted 2 months ago
Thank you so much for sharing your experience. We’re truly honoured to have been able to create a ring that holds both of your parents’ ashes and provides you with comfort. It means so much to hear that you felt supported and cared for throughout the process. We hope your ring continues to bring you peace and keeps your parents close to your heart - Team HoH x
Posted 1 month ago
Absolutely over the moon with my necklace it’s beautiful. I wasn’t expecting to receive it back so quickly with it being near Christmas. Thank you xx
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Posted 2 months ago
Thank you for your lovely feedback. Team HOH x
Posted 1 month ago
Can't thank them enough from start to finish they kept me up to date what was going on absolutely professionals i will highly recommend them.
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Posted 2 months ago
Thank you so much for your kind words. We’re thrilled to hear that you felt supported and informed throughout the process. It means a great deal to us that you would recommend us, and we’re truly honoured to have been trusted with something so special - Team HoH x
Posted 1 month ago
Thank-you so much for the ring which I received this week! I have bought it as a present for my mum and have been delighted with service from start to finish! It’s beautiful
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Posted 2 months ago
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with the ring and that it will be a special gift for your mum. It means so much to us that you felt supported throughout the process, and we hope she loves it as much as you do - Team HoH x
Posted 1 month ago
This is the second ring of ashes of our beloved dogs from Hand on Heart and from the beginning to end they have been considerate, respectful and the rings are beautifully crafted. Quality in every respect from a wonderful team providing an amazing service.
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Posted 2 months ago
Thank you so much for your kind words. We’re truly honoured to have been trusted with creating another ring to hold the ashes of your beloved dogs. It means so much to hear that you felt considered and respected throughout the process, and that you are happy with the craftsmanship and quality of your pieces - Team HoH x
Posted 1 month ago
The item I bought is lovely bigger than I thought it would be but not over big , haven’t filled it as yet but looks easy enough. Only thing I’m not liking is the chain but it didn’t stop me buying as I’ve another I can put it on when I want to wear it but that’s personal choice. Postage was fast arrived fairly swiftly.Really pleased with my purchase :)
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Posted 2 months ago
Thank you so much for your kind and thoughtful review. We’re delighted to hear you’re happy with the piece and that the size and design were just right for you. We really appreciate your honest feedback regarding the chain and completely understand that personal preference plays an important role - Team HoH x
Posted 1 month ago
The ring that was made is truly beautiful and clearly excellent quality. I am very happy with the piece that was created. From beginning to end, the service provided was excellent and felt very caring, sympathetic and respectful. There was a small issue with the first ring made but I received an email right away and they prioritised remaking a new piece. I was sent both rings which was excellent customer service. I felt cared for and respected through out.
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Posted 2 months ago
Thank you so much for taking the time to share your experience. We’re truly honoured to hear how happy you are with your ring and that the quality and finished piece met your expectations. It means a great deal to us to know that you felt cared for, respected, and supported throughout the entire process. We’re also grateful for your understanding regarding the initial issue and are so pleased we could resolve it quickly for you. Ensuring our customers feel looked after, especially when creating something so meaningful, is incredibly important to us. Thank you for your trust and your kind words - Team HoH x
Posted 1 month ago
My ring arrived and was absolutely beautiful. I love it. I can carry a small piece of my boy with me wherever I go. It such a lovely design and have had many compliments on it.
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Posted 2 months ago
Thank you so much for your beautiful review. We’re truly honoured to have created a ring that allows you to carry a piece of your boy with you wherever you go. It means so much to hear how much you love the design and that it has already received so many lovely compliments. Thank you for trusting us with something so precious - Team HoH x
Posted 1 month ago
Amazing service from start to finish great communication necklace amazing arrived well within the deliverey date great price would highly recommend
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Posted 2 months ago
Thank you so much for your lovely review. We’re really pleased to hear that you had such a positive experience from start to finish and that the communication, timing, and necklace itself all met your expectations - Team HoH x
Posted 1 month ago
This is the 3rd time I’ve placed an order with Hand on Heart Jewellery, the 1st time being around 10 years ago. I’ve previously ordered a dog paw print necklace, a memorial handprint necklace and keyring and this time I ordered 2 keyrings and a men’s double hand print leather bracelet. Ten years ago there wasn’t many companies providing this type of service, today there are many, but I will always return to Hand on Heart because the quality and care taken with all my pieces keep me coming back. I am always kept well informed about the production process and delivery time frame and have always received my pieces on time and when expected. I’ve never had to contact them as everything is explained well and I’ve not needed to. The pieces are expensive, but you get what you pay for and my pieces from 10 and 7 years ago are still going strong, so if you want something that is good quality, sentimental and made to last, these are the ladies you need! I’m excited to gift my most recent purchases as Christmas presents for my children’s father and their grandparents!
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Posted 3 months ago
Thank you so much for sharing such a heartfelt review. We’re truly honoured to have been part of creating so many meaningful pieces for you over the past ten years — from paw prints to handprints and now keyrings and bracelets. It means the world to us to know that the care, quality, and attention we put into each piece have kept you coming back all these years. Knowing your latest purchases will be gifted to your children’s father and grandparents makes it even more special, and we hope they bring the same joy and comfort that your earlier pieces have. Your kind words and trust truly mean everything to us. - Team HoH x
Posted 1 month ago
Most beautiful thing i have ever seen. I ordered a key ring with a minature version of my dogs paw print on. I have never seen anything like it, it's stunning. I would highly recommend hand on heart their customer service is also exceptional.
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Posted 3 months ago
Thank you so much for your lovely review. We’re so touched to hear how much you love your key ring and that the paw print captures your special bond so beautifully. Knowing it’s something truly unique and meaningful to you makes our work incredibly rewarding. Your kind words about our customer service mean so much
Posted 1 month ago
Absolutely beautiful, so happy with my ring , lovely thick band and well made
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Posted 3 months ago
Thank you for your lovely feedback. Team HOH x
Posted 1 month ago
Absolutely beautiful necklace which I will treasure forever. Seamless process of ordering, supplying the ashes and regular updates on my order - couldn’t be happier- thank you!
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Posted 3 months ago
Thank you for your kind feedback. Team HOH x
Posted 1 month ago
Absolutely love my bracelet. Gorgeous item & amazing packaging. Definitely recommend
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Posted 3 months ago
Thank you for your lovely feedback. Team HOH x
Posted 1 month ago
The egg timer looks lovely, very well made, putting some of my 2 brothers ashes in then I can have them with me at all times.
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Posted 3 months ago
Thank you so much for your kind words. We’re truly honoured to have helped create something so meaningful for you. Knowing that your brothers can be with you always in such a special way means so much, and we’re delighted that the egg timer has brought comfort and will be cherished. šŸ¤- Team HoH x
Posted 1 month ago
Ive bought 2 necklaces. On for myself with my sons ashes in and one you fill yourself for my daughter for christmas. Both are beautiful. They came in lovely gift boxes, and i was kept up dated on everything Would definiltly reccomed to everyone
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Posted 3 months ago
Thank you so much for sharing your experience. We’re so touched to hear that both necklaces — one for you and one for your daughter — are beautiful and meaningful. It means a lot to us that the gift boxes and updates added to your experience - Team HoH x
Posted 1 month ago
Hand on Heart Jewellery is rated 4.9 based on 1,562 reviews