Thank you for sharing your experience. We’re sorry that your chosen design wasn’t quite to your taste, but we’re really pleased to hear that the return process was straightforward and that your refund was handled quickly.
Thank you for your kind words. We’re so glad you found the service quick, efficient, and helpful, it means a lot to us to know your experience was positive.
Team HOH x
“Brilliant from start to finish, kept updated when ashes arrived with them and also about my ring and when it was estimated to be ready and dispatched.”
Thank you for your thoughtful feedback. We’re so pleased you felt supported and kept updated at every stage, it’s really important to us that the process feels clear and reassuring. We’re honoured to have created such a meaningful ring for you.
Team HOH x
Thank you for your lovely feedback. We’re delighted to hear you felt so well looked after throughout the process, and your kind recommendation truly means the world to us.
Team HOH x
Thank you for your lovely feedback. We’re so glad you felt supported with clear communication and care throughout the whole process, that means a lot to us. It’s an honour to create such meaningful pieces, and we’d be privileged to craft something special for your son in the future.
Team HOH x
“Excellent from start to finish. I was informed when they received the ashes and kept informed about delivery and took shorter time than initially told”
Thank you for your lovely feedback. We’re so pleased you felt kept informed throughout the process and that your order arrived even sooner than expected. It’s an honour to create something so meaningful for you.
Team HOH x
Thank you for your kind words. We’re delighted to hear that the process felt easy and that our updates helped keep you informed every step of the way.
Team HOH x
“The team at HOH are so caring & professional. Whenever I was in contact with them, they always got back in touch very quickly, & absolutely nothing was a problem for them.”
Thank you for your kind words. We’re delighted to hear that you felt supported and cared for throughout your experience with us, it’s always our goal to make the process as smooth and compassionate as possible.
Team HOH x
“The ring is beautiful and top top quality, your team treated me lovely as I was grieving for betty. I have her with me forever. I would most definitely recommend your company.”
Thank you for your heartfelt message. It means so much to hear that you felt supported and cared for during such a difficult time, and we’re grateful for your kind recommendation.
Team HOH x
“Amazing. I am over the moon with my necklace. Very professional from the start. Quick to respond to emails and the necklace itself is absolutely beautiful.
Thank you so much”
Thank you for your kind words. We’re so pleased to hear how much you love your necklace and that the whole experience felt smooth and professional from start to finish. It’s wonderful to know your piece brings you such joy.
Team HOH x
“The customer care from ordering to receiving the items was impeccable. They stay in touch and take you through the process step by step. Absolutely would recommend Hand on Heart Jewellery to anyone that is thinking of having something made. Thank you for your compassion.”
Thank you for your kind words. We’re so pleased to hear that you felt supported and guided through every step of the process, as this is exactly what we strive for. Your recommendation means the world to us, and we’re grateful for your trust at such a meaningful time.
Team HOH x
“H on H are such a pleasure to deal with! From start to finish you know exactly where they are with your jewellery and I also got the left over ashes so keep that little bit in my car now. I would totally recommend them 100%”
Thank you for your lovely feedback. We’re delighted to hear that you felt fully informed throughout the process. It means the world to us that you would recommend Hand on Heart so highly.
Team HOH x
Thank you for sharing your experience with us. We’re so glad you felt supported and kept informed throughout the process, that’s exactly what we hope to provide. It’s a privilege to create such meaningful jewellery for you.
Team HOH x
“I cant fault the service I received . I was kept upto date throughout the whole process . The earrings arrived well packaged and earlier than expected. I'm so happy with them . Thank you for the care and attention that went into making them. I will definitely recommend.”
Thank you for your thoughtful words. We’re so pleased you’re happy with your earrings and that the whole process, from updates to delivery, was a positive experience. Knowing that the care and attention we put into every piece shines through means so much to us. Your recommendation is truly appreciated.
Team HOH x
“So pleased with my beautiful necklace which incorporates my lovely Dads ashes. The whole process was brilliant from start to finish. I would definitely recommend.”
Thank you for your lovely feedback, we're truly honoured to have created a necklace that holds your dad close. It’s wonderful to know the process felt clear and supportive from start to finish. Thank you for your kind words and recommendation, it means so much to us.
Team HOH x