Login
Start Free Trial Are you a business? Click Here

Hand on Heart Jewellery Reviews

4.9 Rating 1,329 Reviews
98 %
of reviewers recommend Hand on Heart Jewellery

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Excellent - prompt service, quality products
Helpful Report
Posted 3 months ago
Thank you for your kind words! We're so glad you were pleased with both the service and the quality of your jewellery. It’s always our goal to deliver meaningful pieces with care and efficiency. Team HOH x
Posted 3 months ago
The experiance from start to finish was amazing . I sent a question through the webpage before ordering and they answered super quick. Then when the items arrived, they were wrapped with care and are both absoulutly stunning. Would highly reccomend xx
Helpful Report
Posted 3 months ago
Thank you for your lovely review. We're so glad to hear that your experience with us was smooth from start to finish. It means a lot to know our team could answer your questions quickly and that your jewellery arrived beautifully wrapped and just as you'd hoped. We’re honoured to create such meaningful pieces. Thank you again for your kind words and recommendation. Team HOH x
Posted 3 months ago
From ordering the ashes kit, to placing my order, to sending off the ashes, to the necklace arriving - it has been incredible. I can’t fault any service and my necklace arrived sooner than I anticipated. Thank you for creating such a beautiful keepsake to honor the memory of my beloved cat!
Hand on Heart Jewellery 5 star review on 7th September 2025
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your experience with us. We’re truly sorry for the loss of your beloved cat, and we’re honoured to have been able to create a keepsake in their memory. It means a great deal to know that you found the process smooth and that your necklace arrived sooner than expected. Our team puts so much care into every step, and it’s incredibly rewarding to hear that this brought you comfort during such a difficult time. Thank you again for choosing us. Team HOH x
Posted 3 months ago
Perfect from ordering the necklace to receiving it hassle free
Helpful Report
Posted 3 months ago
Thank you for your lovely feedback! We're so pleased to hear that everything went smoothly from start to finish and that your experience was hassle-free. It means a lot to us that we could make this process as easy and comforting as possible. Thank you for choosing us to create such a special piece. Team HOH x
Posted 3 months ago
Lovely and quick and really good at updating you with where everything is at
Hand on Heart Jewellery 5 star review on 5th September 2025 Hand on Heart Jewellery 5 star review on 5th September 2025
Helpful Report
Posted 3 months ago
Thank you so much for your kind words! We're so pleased to hear that you found the process smooth and that our updates helped keep you informed every step of the way. We know how important these pieces are, and it's wonderful to know you felt supported throughout the journey. Team HOH x
Posted 3 months ago
This is the 4th purchase I've made from Hand on Heart. Always excellent service and beautiful jewellery which I treasure. Thanks
Helpful Report
Posted 3 months ago
Thank you for your continued trust and support, it means the world to us to be part of such meaningful moments in your life. We’re so glad to hear you treasure your pieces and that our service continues to meet your expectations. It’s an honour to create jewellery that holds such special significance. Team HOH x
Posted 3 months ago
Delivered faster than expected and the gift bag is a really lovely addition for the keychain as I’ll be giving one as a gift.
Helpful Report
Posted 3 months ago
Thank you for your lovely feedback! We’re delighted to hear your keychain arrived sooner than expected and that you liked the gift bag, adding that special touch to your gift is something we truly care about. Team HOH x
Posted 3 months ago
Absolutely faultless from receiving ashes kit to receiving final product.
Hand on Heart Jewellery 5 star review on 4th September 2025
Helpful Report
Posted 3 months ago
Thank you for your wonderful feedback. We’re delighted to hear that every step, from receiving the ashes kit to the final product, was faultless for you. It means a lot to us to provide a smooth and compassionate experience. Team HOH x
Posted 3 months ago
It was very easy to sort out and straight forward.
Helpful Report
Posted 3 months ago
Thank you for such lovely feedback. Team HOH x
Posted 3 months ago
Very positive. Items were with us a couple of weeks earlier than anticipated.
Helpful Report
Posted 3 months ago
Thank you for your lovely feedback! We’re so pleased to hear your items arrived earlier than expected. It’s always our goal to handle every order with care and efficiency, especially when it holds such personal meaning. Team HOH x
Posted 3 months ago
The keyring is exactly what I was after and am very pleased with it, all I would say is the writing on the keyring could do with being slightly deeper, as the keyring is always rubbing against things I feel the writing will start to fade / flatten But saying that my whole experience was very good and I would certainly use you again
Helpful Report
Posted 3 months ago
Thank you for such lovely feedback, we're so pleased to hear you love your jewellery. All of our engraving on our jewellery is tested for its longevity and crafted for lasting durability; however, if any issues arise with your engraving, please don't hesitate to get in touch with us via studio@handonheartjewellery.co.uk. Thank you for trusting us with such a special piece. Team HOH x
Posted 3 months ago
Excellent
Helpful Report
Posted 3 months ago
Thank you for such lovely feedback. Team HOH x
Posted 3 months ago
Everything was perfect. Thank you!
Helpful Report
Posted 3 months ago
Thank you for such lovely feedback. Team HOH x
Posted 3 months ago
Thank you for such lovely feedback. Team HOH x
Posted 3 months ago
Excellent company and would definitely recommend. I wanted something special made with the ashes of my dog-something that I could wear everyday and have my best friend with me every day. My ring is absolutely beautiful - just like my Lucy was. Thank you so much ❤️🐾🐾❤️
Helpful Report
Posted 3 months ago
Thank you for your beautiful words. We're deeply sorry for your loss. It means everything to us to know that your ring brings you comfort and helps keep her close each day. Creating something special in her memory was a true honour. Team HOH x
Posted 3 months ago
Beautiful ring, so pleased, thank you.
Helpful Report
Posted 3 months ago
Thank you for such lovely feedback. Team HOH x
Posted 3 months ago
Kept me up to date at all times looks beautiful.
Helpful Report
Posted 3 months ago
Thank you for your kind words, we're so pleased you love your jewellery. Team HOH x
Posted 3 months ago
Professional service. And always quick to reply with any questions. Thank you so much
Helpful Report
Posted 3 months ago
Thank you so much for your lovely words. We're really glad you felt supported and found our team responsive throughout, we know how important that is during such a meaningful process. Team HOH x
Posted 3 months ago
Quick, simple and easy.
Hand on Heart Jewellery 5 star review on 1st September 2025
Helpful Report
Posted 3 months ago
Thank you for your lovely feedback. Team HOH x
Posted 3 months ago
Very happy, easy to follow instructions. They delivered in tge time scale given. Very pleased and happily recommend.
Hand on Heart Jewellery 5 star review on 1st September 2025 Hand on Heart Jewellery 5 star review on 1st September 2025
Helpful Report
Posted 3 months ago
Thank you for taking the time to share this. We’re so pleased to hear everything arrived on time and that the instructions were clear and easy to follow, that’s exactly what we hope for. Your recommendation means so much to us, and we're truly honoured to have created something special for you. Team HOH x
Posted 3 months ago
Absolutely exceptional service. Every part of the process is so well thought-through and considered.
Helpful Report
Posted 3 months ago
Thank you for your kind words. We're so pleased to hear that the process felt thoughtful and considered, that’s something we care deeply about, especially given the meaning behind each piece. It truly means a lot to know the service stood out to you. Team HOH x
Posted 3 months ago
Hand on Heart Jewellery is rated 4.9 based on 1,329 reviews