“If you're contemplating using Hand on Heart Jewellery, I high recommend you do.
Honestly this team is truly incredible. They were so patient and accommodating when I had a few queries and requests, taking so much time to make sure that everything question I had was answered.
The whole process has been thought through so carefully. The ashes collection kit was beautiful, everything was tracked so I never had to worry, the upload of photos was painless and the team are just so lovely.
As for the jewellery, they are truly stunning. You pay a little extra than others, but the quality is beyond what I paid for. The packaging that they arrived in is beautiful, with cards on how to care for your pieces, as well as any finger prints or handwriting used printed and a piece of card.
Me and my loved ones are over the moon with our pieces, everything is so sturdy that it's very fair to say that my dad ashes were and will forever be in safe hands.
Thank you all so much ❤️ x”
Thank you so much for sharing such a heartfelt and thoughtful review. ❤️ We’re truly sorry for your loss, and we’re incredibly touched to hear how much your pieces mean to you and your loved ones.
It means the world to us to know that you felt supported and reassured throughout the process, from receiving your collection kit through to receiving your finished jewellery. We’re so pleased that our team could answer your questions, help with your requests, and make the journey feel as smooth as possible during such an emotional time.
Knowing that you’re happy with the quality, presentation, and care that went into creating your pieces means so much to us. We understand the trust placed in us when creating memorial jewellery, and we’re truly honoured to have helped you keep your dad close in such a special way.
Thank you again for your kind words, your trust, and for allowing us to be part of something so meaningful - Team HoH x
Thank you so much for your lovely feedback. ❤️ We’re so pleased to hear that you were happy with the service throughout and that you’re very pleased with all three of your rings.
It really means a great deal to us to know we delivered on our promise. Thank you again for your kind words and for sharing your experience - Team HoH x
“I bought the family tree necklace to put my brothers ashes in so I have him with me always, it's so beautiful I absolutely love it and it comes with everything you need 💕 and such a beautiful box . Thankyou x”
Thank you so much for your beautiful feedback. ❤️ We’re truly sorry for your loss, and we’re so pleased to hear that you love your Family Tree necklace and that it helps you keep your brother close to you always.
It’s wonderful to know you were happy with the presentation box and that everything you needed was included. Thank you again for sharing something so special with us - Team HoH x
“Easy from start to finish... Beautiful necklace and extremely pleased with it. Well made .Very satisfied customer. Will recommend. Thank you to Hannah.”
Thank you so much for your lovely feedback. We’re delighted to hear the whole process felt easy from start to finish and that you’re so pleased with your necklace. It’s wonderful to know you’re happy with the quality and craftsmanship.
We’ll also make sure your kind words are passed on to Hannah and thank you again for your support and recommendation.
Team HoH x
“I ordered this necklace after my dog passed away after 9 years and wanted to have something to remember him by. From the beginning Hand on heart jewellery were amazing, I think within 2 days I had the set to send back his ashes and then around 2 1/2 - 3 weeks later I received the necklace. After a hard decision of what piece of jewellery to get I’m glad I chose the one I did, it’s beautiful and the perfect size. I can’t thank the team enough as I’ll always have him close to my heart! I 100% recommend this shop and thank you all so much!xx”
Thank you so much for your beautiful message. We’re truly sorry for the loss of your dog after 9 years together, what a special bond you must have shared.
We’re really honoured to hear that the whole process felt supportive from start to finish, and that you were happy with the timing, communication, and final piece. It means so much to know your necklace brings you comfort. Thank you again for your kind words and for recommending us, it truly means the world to us.
Team HoH x
“The team were so kind and helpful, and answered the questions I had quickly and compassionately. They were also sensitive to the loss I'd experienced. Highly recommend using Hand on Heart to remember a loved one. Thank you to the team for your help and support, especially at a really tough time”
We’re so glad you felt supported by the team during such a difficult time, this is truly some of the best feedback we can receive. Thank you for sharing your kind words with us, and for choosing us to create your unique memorial jewellery.
Kind regards,
Team HoH x
“I bought this for my husband to place his late mum's ashes in . I was very pleased with the item and so was he and the whole process of ordering and receiving this was first class 10/10. Thank you also wrapped beautifully and in a dignified manor.”
You are so very welcome, thank you for choosing us here at Hand on Heart Jewellery to create such a special keepsake for your husband, we are so very sorry for his loss.
Team HOH x
