Thank you so much for your fantastic feedback! We're thrilled to hear you had such a positive experience with our service. Your recommendation means the world to us - Team HoH x
“This is my engagement ring with my 19 year old daughters hair in I lost her the 4th of Feb 2024 I cherish every memory and I will cherish this ring through my life here and after it will always be the most cherished gift I own. Thank you so much hand on heart for turning my ring into something I can treasure always. The box with the picture to add that extra treasure. Thankyou so much for all you incredible work and thoughts that went into making my ring so on my wedding day my lil lady will be walking beside me. Recommend 💯”
Thank you for sharing such a deeply personal and heartfelt story. We are truly honoured to have been a part of creating this cherished piece for you. Knowing that your engagement ring holds such profound meaning and will keep your beloved daughter close on your special day is incredibly moving. We’re so touched that it has brought you comfort and will always remain a treasured symbol of your bond - Team HoH x
“I must say my experience has been one of empathy my necklace is so beautiful I waited a long time as I had to save up for it well worth the wait now my mum & dad are with me close to my heart thank you hand on heart for making it happen”
Thank you so much for sharing your heartfelt experience. We are truly honoured to have been part of creating such a meaningful piece for you. Knowing that your necklace brings your mum and dad close to your heart means everything to us. Thank you for trusting us and for your kind words—it was our privilege to make this special keepsake for you - Team HoH x
Thank you so much for your lovely review. We're delighted to hear that you felt well-informed throughout your order process. Keeping our customers updated is so important to us, we appreciate your support! - Team HoH x
“The process was extremely easy, I was kept informed every step of the way which filled me with confidence. The necklace arrived and is absolutely stunning”
Thank you so much for your wonderful review! We're thrilled that you found the process smooth and that we could keep you informed throughout. It's fantastic to hear that the necklace exceeded your expectations - your satisfaction truly means the world to us - Team HoH x
“We received the ring for my sister inlaw
I can only say the experience from start to finish was amazing
The ring is beautiful and I’m sure she is going to love it
We put her dads ashes in so she can carry him with her everyday
I can’t thank you enough for such a great service
And beautiful piece of jewellery
Thank you”
Thank you for your heartfelt words. It’s truly special to know that the ring will allow your sister-in-law to keep her dad close every day. We’re honoured to have been part of creating such a meaningful piece for her, and we’re so pleased the experience was everything you hoped for. Thank you for trusting us with this precious piece of jewellery - Team HoH x
Thank you so much for your beautiful review! We're delighted to know that you find our earrings so special. It's heartwarming to hear such kind words about supporting small businesses - your appreciation means the world to us! - Team HoH x
Thank you for your lovely review. We're delighted to hear that you found the ordering process easy and that everything arrived on time. It’s fantastic to know you’re pleased with the quality and your overall experience - Team HoH x
“The service from hand on heart jewellery is amazing, they send a little tin and thick velvet bag for you to put your ashes in which obviously keeps them safe and they kept me informed throughout the whole process which was really nice as I felt like a piece of my late Rio was missing but obviously in good hands”
Thank you for sharing such touching feedback. We're honoured to have been entrusted with creating something so meaningful for you. It's wonderful to hear that the service, care, and updates provided comfort during the process - Team HoH x
Thank you for taking the time to write to us with your feedback, we are so sorry to that you had some trouble with your necklace. We can see that you have been speaking to a member of our customer service team and a replacement piece has been dispatched to you. We do hope this helps, but please let us know if we can be of any further help at all. Team HoH x
Thank you for your feedback! We're happy to hear you enjoyed your purchase. We appreciate your insight about the floating beads and will keep it in mind for future designs. Your support means a lot to us - Team HoH x
