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Hanro - Official UK Store Reviews

4.6 Rating 755 Reviews
92 %
of reviewers recommend Hanro - Official UK Store
4.6
Based on 755 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Hanro - Official UK Store Reviews
Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

Write Your review

Anonymous
Anonymous  // 01/01/2019
great products. Super warm and soft
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Posted 5 years ago
Very pleased with the service.
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Posted 5 years ago
I was very impressed by my whole experience with Hanro whilst purchasing my daughter a birthday present! Maybe my husband could share that experience- a lady never has enough Hanro!!
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Posted 5 years ago
Really beautiful, good quality underwear with fast delivery. Super!
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Posted 5 years ago
Absolutely delighted with the two cotton seamless shirts. Items arrived promptly and sizes as you described. Very well made and I like the attractive satin detail!
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Posted 5 years ago
fast and good quality. international shipping service is pretty good.
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Posted 5 years ago
High quality women's wear that always coes up trumps
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Posted 5 years ago
Prompt delivery, well presented, expected high standard of product.
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Posted 5 years ago
Vey efficient service. Good arrived exactly as described. Would order again.
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Posted 5 years ago
I love Hanro products and very pleased with my purchase
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Posted 5 years ago
a short review
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Posted 5 years ago
1. no email confirmation of my order 2. sent me the wrong pants which I returned at a cost of £7.40. I sent photo of pants I ordered with a description of exactly what I wanted and ordered. 3.No email acknowledging receipt. I phoned to get confirmation. 4. sent me the exact same pair as before again! 5. I have to return the second sent pair and cancel order.
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Posted 5 years ago
I was in the Hanro - Official UK Store in the summer 2017, when it was excellent as always. I have not been there since sadly.
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Posted 5 years ago
The best from all concerned
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Posted 5 years ago
The item, a dressing gown was lovely. The packaging was very poor. Inside the floppy plastic bag was a broken open paper bag exposing the garment. It seemed it might have been opened before by someone else.
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Posted 5 years ago
Good up to date website (accurate quantities available), fast delivery and much better prices than those in the US.
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Posted 5 years ago
I find it strange that you do not have a paid returns system. Otherwise all good.
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Posted 5 years ago
Promo service, amazing products
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Posted 5 years ago
Great quality and products on offer. Very professional sales team, received excellent customer service when I visited the store.
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Posted 5 years ago
very comfortable.
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Posted 5 years ago
Hanro - Official UK Store is rated 4.6 based on 755 reviews