Hanro - Official UK Store Reviews

Name: Hanro - Official UK Store
Address: 6 South Molton Street, London
Rating: 4.61

4.6 Rating 755 Reviews

92 %

of reviewers recommend Hanro - Official UK Store

4.6

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

Write Your review

Tell us how Hanro - Official UK Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beth very helpful in cancelling a double charge. Vg. However, my order was confirmed and duly arrived only to be one item short. As I opened the parcel on Christmas Eve it was a bit difficult to fiull the gap. Not a disaster but you asked………”

Helpful Report

Posted 6 years ago

“I had a very frustrating time battling to place an order through your malfunctioning web site. However your customer services were prompt and helpful. I also think returns should be free when a garment is being exchanged.”

Helpful Report

Posted 6 years ago

“Very Nice”

Helpful Report

Posted 6 years ago

“Nice product. Efficient service”

Helpful Report

Posted 6 years ago

“All good”

Helpful Report

Posted 6 years ago

“Very efficient”

Helpful Report

Posted 6 years ago

“Excellent!”

Helpful Report

Posted 6 years ago

“Swift delivery and fast resolution of query”

Helpful Report

Posted 6 years ago

“Could not complete purchase online at the weekend had to wait until Monday to order by phone, but helpful , pleasant person on the telephone! Delivery very prompt, So conclusion , it all worked out very well in the end!”

Helpful Report

Posted 6 years ago

“Beautifully presented package. Christmas gift but i am sure it wil be well received”

Helpful Report

Posted 6 years ago

“Extremely quick service”

Helpful Report

Posted 6 years ago

“Beautifull product beautifully delivered”

Helpful Report

Posted 6 years ago

“quick easy to order and got the gifts quickly”

Helpful Report

Posted 6 years ago

“High quality T-shirt vest and perfect fit.”

Helpful Report

Posted 6 years ago

“Superb quality product, smart website and great service.”

Helpful Report

Posted 6 years ago

“I am not happy about the fact that I need to pay for the return of my items. Unfortunately they were too small. I would appreciate a credit towards a future purchase or free return shipping.”

Helpful Report

Posted 6 years ago

“I have been to the Hanro Store in London twice and the ladies there are very helpful and always charming to me. I buy Hanro goods because they are the best on the market, I've been purchasing them for many years and shopping online is easy for me when I can't get to London.”

Helpful Report

Posted 6 years ago

“Found what I was looking for. Item dispatched promptly.”

Helpful Report

Posted 6 years ago

“Have problems buying Hanro nightdresses where I live and the Hanro UK Store provides the best selection with regards to style, colour choice and sizes. I would definitely recommend. They also came beautifully wrapped and with a free gift. Thank you.”

Helpful Report

Posted 6 years ago

“Quality product with quick delivery”

Helpful Report

Posted 6 years ago

Hanro - Official UK Store is rated 4.6 based on 755 reviews