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Hanro - Official UK Store Reviews

4.6 Rating 755 Reviews
92 %
of reviewers recommend Hanro - Official UK Store
4.6
Based on 755 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Hanro - Official UK Store Reviews
Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Superb quality and comfort of garments and excellent service with very speedy delivery.
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Posted 5 years ago
Lovely to wear, and treated with care (I use delicate/silk machine wash, non bio liquid, low heat cupboard dry tumble) will keep the soft cool feel. Best nightwear I’ve worn.
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Posted 5 years ago
fast delivery nice bra i`ll buy again
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Posted 5 years ago
I found what I wanted online but when a problem came up, customer services were absolutely excellent
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Posted 5 years ago
Easy to order online, items arrived quickly, beautifully wrapped, and with a thoughtful token gift......and the customer services was very helpful when I rang them with a query......very happy with Hanro's service.
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Posted 5 years ago
Fast, efficient and professional. Even for international shipments.
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Posted 5 years ago
Excellent service!
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Posted 5 years ago
Great products
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Posted 5 years ago
Incorrect items were sent and one item still had the security tag attached. I have sent all the items back!
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Posted 5 years ago
Hanro has become my go-to brand for layering tops and lingerie. The quality and comfort are first rate. I have so far always ordered from the official UK store online, and the service has been outstanding. Delivery has been quick and the online site easy to navigate.
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Posted 5 years ago
日本のショップで購入するより安く 妻が喜んでいます。
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Posted 5 years ago
Unfortunatelly, my package has been sent back to Hanro by DPD at 25 January without any explanation and I cannot get any clear information about the status of the order from Hanro customer service since then. It looks like international delivery is organized poorly so I cannot recommend it.
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Posted 5 years ago
Very quick handling, order and delivery.
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Posted 5 years ago
Absolutely love my purchase Quality product
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Posted 5 years ago
Excellent, easy to use and a brilliant delivery service. Very happy.
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Posted 5 years ago
My order was despatched quickly and arrived in good order.
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Posted 5 years ago
Received quickly - lovely quality as usual.
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Posted 5 years ago
My Silk and cotton vest if cared for will last many years. I can wear this under a silk shirt or wear with a v neck as the lace next is classy. I love hanro. I won't wear other brands. These last for many years. He careful of the moths though!!
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Posted 5 years ago
Excellent products
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Posted 5 years ago
Good service and very prompt delivery.
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Posted 5 years ago
Hanro - Official UK Store is rated 4.6 based on 755 reviews