Hanro - Official UK Store Reviews

Name: Hanro - Official UK Store
Address: 6 South Molton Street, London
Rating: 4.61

4.6 Rating 755 Reviews

92 %

of reviewers recommend Hanro - Official UK Store

4.6

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality products, thnk you. Efficient delivery, however there was a stock issue and I received 2 out of 3 products I ordered.”

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Posted 6 years ago

“ハンロを愛用して30年になります。私のライフスタイルに欠かせないブランドです！ I love Hanro. Forever and ever !”

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Posted 6 years ago

“Superb product at great price but only received one of three pairs ordered and I was not contacted before the part order was cancelled.”

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Posted 6 years ago

“Easy to use found what I was looking for”

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Posted 6 years ago

“Prompt delivery and products all of the highest quality”

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Posted 6 years ago

“I have five year old Hanros that still look almost as good as my newest ones. Love it and them!”

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Posted 6 years ago

“Good products and quick delivery.”

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Posted 6 years ago

“I have made three orders on line and each time I have been emailed a few days later ( after monies had gone through and orders were confirmed) to say an item was out of stock, and I had a refund. Three separate times! I also tried to purchase things before this last year . Everything was in the basket and then the order would not complete. I had to phone and by this time items were out of stock ! Please sort out your website this is not only extremely frustrating but wastes a lot of time.”

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Posted 6 years ago

“Good clear user-friendly website, easy to order, products are delivered speedily and beautifully wrapped! An altogether great service - what’s not to like!”

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Posted 6 years ago

“Excellent, efficient service. Superior quality product. Highly recommend!”

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Posted 6 years ago

“Your website is awful, poorly optimised and very buggy. It presents a frustrating experience overall and one I avoid if possible.”

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Posted 6 years ago

Hi Paul, Thank you for your comments and sorry to hear you had a bad experience on our website, we are continually trying to make the user experience easier and have recently moved over to a better server, which may help. We are happy to hear if you have any further bad experiences and we will do our utmost to find a resolution. Kind regards Suzy

Posted 6 years ago

“Excellent. Great website & service & product!”

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Posted 6 years ago

“Exceptional quality, light and comfortable to wear. Good delivery with an hourly slot.”

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Posted 6 years ago

“Great quality”

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Posted 6 years ago

“Wonderful product.Great service.”

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Posted 6 years ago

“Very efficient delivery and very good quality product. Less packaging would be better.”

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Posted 6 years ago

“Good quLity product. V. Nicely packaged for home delivery”

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Posted 6 years ago

“This would have been 5 stars but I feel a free returns service needs to be put in place.”

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Posted 6 years ago

“best cotton quality I've ever wore.”

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Posted 6 years ago

“Exceptional quality with excellent customer service.”

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Posted 6 years ago

Hanro - Official UK Store is rated 4.6 based on 755 reviews