Hanro - Official UK Store Reviews

Name: Hanro - Official UK Store
Address: 6 South Molton Street, London
Rating: 4.61

4.6 Rating 755 Reviews

92 %

of reviewers recommend Hanro - Official UK Store

4.6

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In some cases, all the items grouped under a specific tab did not match tab’s description. For example, the tab “men’s boxers” does include some men’s briefs as well...”

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Posted 5 years ago

“I received my nightdress as soon as it became available from the warehouse. was informed of delivery delay and eventual despatch time. Excellent service and lovely nightdress.”

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Posted 5 years ago

“Purchasing process was good, but there was a 3 week delay to receive my order.”

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Posted 5 years ago

“Lovely quality items”

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Posted 5 years ago

“Efficient process and very simple to change or return items.”

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Posted 5 years ago

“The cotton is just heaven to sleep in so smooth and comfortable and bliss to iron”

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Posted 5 years ago

“I was very impressed with both the quality of the items received and the speed of delivery.”

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Posted 5 years ago

“I have been a fan of Hanro for more than thirty years having originally discovered you at the Conduit Street/Brook Street shop then later Harrods. The quality has been consistently high both of the fabrics and the design and finish. My mother reaches her 102 birthday this year and is still wearing Hanro!”

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Posted 5 years ago

“Beautiful quality of goods, and delivered as promised, Thankyou!”

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Posted 5 years ago

“Exceelnt”

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Posted 5 years ago

“Online shopping website is not clear enough when it comes to the point of ordering. Otherwise, good response, excellent quality and prompt delivery. When I was in my thirties and mother of three young daughters, I used to pass through the Hanro section of the underwear department (actually in Bloomingdales NY) with only a dream of buying their product. One day. Muuch older and the daughters independent, I can now indulge.”

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Posted 5 years ago

“Excellent products. I have never been disappointed. Fast response and quick delivery. Beautifully packaged plus I look forward to the little extra that is often included. So thoughtful and worth every penny!”

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Posted 5 years ago

“Luxurious”

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Posted 5 years ago

“I purchased Online and good arrived beautifully wrapped the next day. The charge for carriage was less than more companies charge and very good value for money. The quality of the items I received is excellent. They have not been washed yet but hopefully they will wash well.”

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Posted 5 years ago

“The item we purchased is called 'seamless' but it has very thick seams and is uncomfortable. The superlight grey is very see-through. Altogether disappointing and for the price its really not good quality at all.”

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Posted 5 years ago

“Have already written a review. Not sure why I have been asked twice.”

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Posted 5 years ago

“Polite, friendly and efficient telephone transaction. Would recommend to friends and family.”

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Posted 5 years ago

“Very Good Service”

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Posted 5 years ago

“Very happy with my purchase, communication re delivery-efficient and received quickly.”

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Posted 5 years ago

“E”

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Posted 5 years ago

Hanro - Official UK Store is rated 4.6 based on 755 reviews