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Hanro - Official UK Store Reviews

4.6 Rating 755 Reviews
92 %
of reviewers recommend Hanro - Official UK Store
4.6
Based on 755 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Hanro - Official UK Store Reviews
Visit Website

Phone:

01580 241111

Email:

suzy@intimateslingerie.co.uk

Location:

6 South Molton Street
London
W1K 5QF

Write Your review

Anonymous
Anonymous  // 01/01/2019
efficient and fast service
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Posted 5 years ago
Lovely soft pyjamas, as always from Hanro
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Posted 5 years ago
Lovely bra just what I was looking for very comfortable. Thank you Beth for all your help
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Posted 5 years ago
I have been a customer of Hanro for many years, the quality is always superb.
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Posted 5 years ago
Super fast delivery - item well packaged and wonderful quality - would 100% buy from Hanro again.
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Posted 5 years ago
Good service. Correct issues very quickly if any. Discount codes don't always work
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Posted 5 years ago
Beautiful overall fabric of pieces
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Posted 5 years ago
Very good service
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Posted 5 years ago
Excellent customer service and delivery times!!
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Posted 5 years ago
Hanro amazing utterly love every purchase. My mother was thrilled with the night dress and adored the beautiful roses for the bath. Thank you so much x
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Posted 5 years ago
Super products and service!
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Posted 5 years ago
Excellent service
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Posted 5 years ago
Very quick service, goods arrived neatly packaged. Product shrank slightly when washed (length and width)d but still fit me. The only downside was the smell of the nightdress, it was really unpleasant and needed washing before I could wear it. Otherwise very happy with goods and service.
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Posted 5 years ago
The finest quality garments from Hanro and a brilliant online service.
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Posted 5 years ago
excellent service product arrived on time very good
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Posted 5 years ago
best cotton undies ever bought!
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Posted 5 years ago
Hello, I have an Order #121773 Date March 21, 2019. I have just received it today March 28, 2019. However, thre is one problem. I think Hanro delivered the wrong model. The Short Sleeved T Shirt I received has the information: Style: 07 5037 Color: 0996 Caviar 95% Viscose, 5% Elastane Made in Portugal But I ordered this: https://www.hanro.co.uk/spring-summer-2019/men-ss19/mens-daywear/casuals-short-sleeved-t-shirt/ Its Fabric: 100% Cotton and Machine washable 60°c But the one I get have the information: Machine washable 40°c First, Hanro made a mistake about my postal Code: 600000, But my postal code is: 420000. I had sent an email and you had changed the wrong one. Now, why the Short Sleeved T Shirt I received has 95% Viscose, 5% Elastane, but on the websitethe Fabric: 100% Cotton? What is wrong here? I am looking forward to hearing from you.
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Posted 5 years ago
I found the online store very easy to use. My payment did not go through first time and it took around two days to receive a reply.
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Posted 5 years ago
Great service! The items I ordered were of high quality!
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Posted 5 years ago
My second soft bra and I’m very happy. Expensive but very good quality.
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Posted 5 years ago
Hanro - Official UK Store is rated 4.6 based on 755 reviews