“I have ordered a ton of suits from hapari the last few years & have always loved the quality & never had a problem. I did, however, get a suit this time that the place you hook the strap into was broken so it cannot be worn. I will need a replacement, but this is the 1st time out of probably 20 or more suits that anything like this has happened so it will not keep me from buying in the future. Great suits, great company!”
“I love the suits they fit great! For sure order a size up because they do run small, especially the tops. The only thing I would say and why I didn't give a 5 star is they could improve on their website as to what color bottoms match the tops because what I ordered thinking would go together the colors are not even close and look terrible together, luckily I have another top that matches the bottoms I bought, because I didn't want to pay shipping to return them.”
“Style & comfort are good. Just wondering what mastectomy friendly means. I have prosthesis and could not insert my prosthesis. Hole and cup are not big enough to fit prosthesis.”
“I love Hapari products, however, I’ve been trying to contact customer service for awhile now regarding my order that hasn’t moved in 12 days and I am getting no response. It was delivered to a P.O. and has sat there for 12 days. Getting frustrated!”
“Be sure to read the fine print!!! I ordered 6 swim bottoms according to the size chart provided. It was the $10 sale...I was so excited, as Hapari swimwear is excellent quality. (I typically order the tankini tops and decided with the $10 sale that I would try the bottoms.) The bottoms are too small!!! Although it says return, they will not accept the return because if you read the fine print, it allows for returns only up to a certain discounted rate! So frustrating!”
“Excellent quality suits! Worth the price as the fabric color and quality craftsmanship holds up well over time. This is not a suit that has to be tossed after one season. I love the cuts of the different ones I have. They are ALL flattering! I was so lucky to catch a recent sale where I added several items to my collection! I got a fantastic deal!! I don't even swim much but I am set when I do!”
“I placed an order. 16 days have gone by and I have not received my items. I’ve called customer service several times and don’t even get the option to leave a voicemail because the recording says “mailbox is full”. I’ve emailed and still don’t get answers on my missing items. I’ve been charged for merchandise I can’t even use.”
“While the item I bought is good, customer service is non-existent. I purchased a few during the warehouse sale, and I haven’t heard any movement to it. I’ve been contacting customer service twice without response either. I want to at least get an update on what’s going on.”
“I ordered 3 swimsuit pieces (tankini top, bikini top and bottoms) from the $10 sale. There was a confusion with the order so we emailed customer service and they got back to us ASAP and were very helpful. My order shipped quickly with no problems and the swimsuits fit amazing and are great quality!!”
