“The Happy House Sitters website is very easy to follow & there's always so many positions to apply for. The staff are always there to help you with any problems one might come across.”
“Hi there,
I've had issues centralizing images on my profile. I notice this on a lot of accounts.
I've had a request in for a number of weeks to get assistance but haven't heard anything since initial contact including after following up.
Website needs a lot of updating to make user friendly.”
“Great website and what you see is exactly “what you get” in terms of the advertised properties etc! Very easy website to manoeuvre around, even for someone like me (who isn’t too computer savvy)! Very well priced also!”
“Excellent site, easy to use but could improve in reference area. In other words sitters access to references to add to their profile. This could be made easier. Other than that it is excellent.
Awesome. Also areas for searching could be improved - to search using a map would make it much easier. Thank you 😊”
“I've been with HH for more than 10 years. They consistently respond to any queries I may have which is comforting. This is a very well run business and I have had many successful pet-sits over the years. Their customer service deserves 5 stars.
The only issue I have is not with HH Management but with some people who put up a listing for pet-sitters and fail to respond to messages. If there is some way that HH could advise Pet owners that it is polite to respond and/or take down their listings when they have found a sitter, that would be ideal.”
“I was very impressed by the customer service I received as a house-sitter when I had a few troubles getting my identity verified. After emailing customer service they were very prompt to reply and attentive to the problem in order to fix it. Thanks Happy House Sitters”
“Website is highly functional and customer service is very rapid and accurate. As a full-time house-sitter, I find Happy House Sitters to be one of the best Australian sites to have a profile on - I prob get 50% of my work from this site (I have a profile on only 2 sites). Thanks!”
“Any queries are very promptly answered. Staff are very polite and patient when I ve had IT problems and I ve had some great experiences making new friends and exploring new towns and environs. I often refer people to check out the site.”