Happy Hot Tubs Reviews

Name: Happy Hot Tubs
Rating: 4.92

4.9 Rating 142 Reviews

99 %

of reviewers recommend Happy Hot Tubs

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Metrics

4.9

Based on 142 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Happy Hot Tubs 5 star review on 11th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so impressed with the prompt, speedy delivery of my replacement hot tub lid. I have not turned the hot tub on yet to test the insulation but I’m delighted with the look and the lightness of the new lid and also the value for money. I am so pleased I discovered Happy Hot Tubs online. I will definitely revisit for future hot tub needs.”

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Posted 3 years ago

“Very happy with the service, hot tub is fab. Someone is in it everyday. Customer service is fab. Called several times for advice. Amazing value for money.”

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Posted 3 years ago

“hot tubs made us very happy customer service is very good can not fault them in any way a ride time packet very nicely it did not take me long to un pack and put it on my hot tum and start filling in up the price was very good for made to measure i am very happy and many thanks to you all and a very happy xmas to you all Derek Franklin”

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Posted 3 years ago

“We just wanted to say a massive thank you for the fantastic service we received with our hot tub insulation blanket. Ordered on Friday and delivered on Saturday along with Halloween ducks which we really appreciate. The blanket was easy to customise to fit our tub and we can already see the benefits.”

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Posted 4 years ago

“We had our hot tub recently and we can not thank Mark enough for hishelp and advice. Mark visited our home twice prior to installation and was very reassuring and offered good advice. The after service has been exceptional and we love our Relaxing Relay hot tub. Highly recommend. many thanks, Steve.”

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Posted 4 years ago

“We recently purchased our Relay hot tub from the Mappleborough Green, ( near Redditch ) showroom. Mark was our sales advisor and has a wealth of knowledge. Nothing was too much trouble and Mark even attended and oversaw the delivery on his day off. Highly recommend and after service has been exceptional.”

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Posted 4 years ago

“WE ORDERED THE FLAIR FROM REDDITCH SHOWROOM. THE STAFF ARE SO HELPFUL REGARDING MY INSTALLATION CONCERNS. THEY ARE VERY KNOWLEDGEABLE REGARDING THE PRODUCTS & INSTALLATION.YOU CANT GO WRONG ORDERIONG WITH THESE GUYS .I'M VERY HAPPY WITH MY TUB”

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Posted 4 years ago

“We purchased a Happy 25 Hot Tub in August. We had our previous one for 17 years so decided it was time for a new one ! Mark at Mappleborough Green was brilliant and sorted out a delivery date for for us a couple of weeks later. On the due date, Nathan & Tom arrived, surveyed the position and said - "no problem" and got on with the installation. By mid day, all completed and smiles all round. Have been to see Luke in the shop a couple of times to buy bits and pieces and worthy of note is that all chemicals and filters are really sensibly priced. I would highly recommend "Happy Hot Tubs".”

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Posted 4 years ago

“Jake from Worthing was very helpful with he’s advise on chemicals and answered any concerns we had”

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Posted 4 years ago

“Very happy with delivery and service received. Good communications throughout and good explanation of daily servicing requirements. Very professional. Would recommend.”

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Posted 4 years ago

“We purchased our hot tub from the Worthing branch a couple of years ago it’s a propel 13amp plug and play. We’ve been extremely happy not only with the tub but also with the excellent service and advice from Jake linfield the store manager. Thanks to him I’ve got my water clarity absolutely spot on, it looks as fresh as when it went in. Thank you Jake.”

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Posted 4 years ago

“Purchased our tub from luke at mapplebourgh green redditch. Can not fault the service and the chap that installed the hot tub both are the best. We took delivery yesterday and were so pleased with the happy tub lounge 25 would definitely recommend a happy hot tub.co.uk.”

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Posted 4 years ago

“excelent service, had a great deal, very help full staff, excelent after care”

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Posted 4 years ago

“Our first hot tub purchase and we are very impressed. Colin helped us make the right choice and when my wife said she wouldn’t be using it because she didn’t want to smell like chlorine, he suggested we buy the SilkBalance Gems package. Very glad we did and have been in it almost everyday since delivery in July. Thanks Colin! Adam”

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Posted 4 years ago

“Am so impressed by the level of customer service I have receive from a lady named Chloe who was willing to help with all my questions regarding setting up my new pool 5*****”

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Posted 4 years ago

“Top notch sales and service - 'nuff said !!”

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Posted 4 years ago

“From the moment we walked in to be greeted by Chloe, through the dealings with Henry and then the team arriving onsite, the customer service has been truly outstanding. The personal touch and recognition that such a large investment should make one feel special was fabulous!”

Happy Hot Tubs 5 star review on 10th July 2020

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Posted 4 years ago

“First class! We purchased from Happy Hot Tubs in Fareham and were put through to Henry. His advice and assistance was much appreciated and his excellent customer service was second to none, not to mention the efficient delivery of purchase, less than 24hrs later. Thank you, Henry!”

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Posted 4 years ago

“l have had many years of pleasure from my hot tub which l bought from Happy Hot Tubs at Cadnam. l have had nothing but good advise when l have had a problem and they offer friendly service and advise on chemicals and accessories. l would highly recommend this company to any one considering buying a hot tub.”

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Posted 4 years ago

“Fantastic shop service excellent knowledge on all products great customer service would always use this company for all my profits and information regarding my home hot tub well stocked and very friendly”

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Posted 4 years ago

Happy Hot Tubs is rated 4.9 based on 142 reviews